Shortly after arriving, Jeremy appeared to assist and answer all my questions. He helped me get a great deal on my trade-in and found the perfect color CR-V for my personality. He also provided personal feedback on some of the additional packages Honda offered; purchasing the three I found beneficial provides peace of mind that my vehicle will stay in stop shape for the next 5 years. Jeremy, thanks for all your hardworking and assistance. Regards, Carolyn
I came to this dealer looking for a Honda Odyssey. They spent lots of time with me at my request. I wasn't pressured. They also worked hard to get all the service records for the car that weren't in the Carfax report. It was a great experience. I saw Jeremy Butler.
My experience at Ken Garff Honda Riverdale was great. Jeremy was incredibly helpful and knowledgeable. I never felt pressured into purchasing a vehicle. Everyone I interacted with were helpful and pleasant to interact with. I would definitely recommend this dealership and Jeremy to anyone looking for a new car.
This was the easiest, best car buying experience of my life. My wife and I had a difficult schedule to work around today, and Jeremy couldn’t have done a better job of accommodating us. I had to leave the dealership but knew that I wanted to purchase the car. Jeremy worked with me via text to finalize the deal. Jeremy even drove the car to my house and dropped it off for me. The only time I spent at the dealership was to test drive the vehicle.
This dealership I have worked with twice now and both times they were amazing. The salesmen that helped me do not seem like the stereotypical ‘car salesmen’. These guys are chill, personable, friendly, and very fast at what they do. This last time I went into the dealership just to get an appraisal on my trade-in and they immediately directed me to a car of similar style, that met my needs. Vin Diesel is a pretty BA dude, but he’s got nothing on these guys. They’re so awesome I ended up referring my mom, my dad, and my younger brother to them and each of them bought a car as well. Definitely recommend them to anyone!
The associate was friendly and willing to answer any question needed, the service was quicker then I expected. My car was returned in great shape and clean
Great person highly recommend , very kind and tried to make sure he gets the right car for you ! Will come back and purchase in the future
Amazing people to work with nice and professional. They don’t pressure or push you in to anything and they worked with us not against us.
Had a very positive experience buying a used car from these guys. Jeremy Butler was my salesman and was nothing like the dreaded "used car salesman" Just a cool down to earth guy. No hassle no pressure.
I bought my car a little over a week ago. This was a Certified pre owned 2018 Honda Accord. My car would not start the other day. They told me that I would have to contact my insurance to get a tow instead of getting their free towing service. My significant other was verbally abused on the phone. They didn't process my proof of income properly so my loan didn't go through. They claimed I didn't attach the documents which I sent to the sales rep MULTIPLE times. The only saving grace was Cory from Ken Garff Honda in Orem. This man took care of my and ensured my car was running properly. I won't go back to this dealership.
Jeremy was an absolute delight to work with. He took the necessary time to assess my needs and give me the opportunity to test a variety of vehicles, pressure free until I find the correct one. Thanks Ken Garff.
Jeremy was great to deal with. He was very courteous and kind and extremely helpful. I enjoyed my buying experience and I appreciated the straightforward talk and simple ness.
We are incredibly grateful for the hospitality and efficiency of this dealership. Jeremy whipped up our paperwork like a pro and was personable as ever. Mike helped us find the vehicle we were hoping for & assisted us throughout the process from start to handing us the keys. We are so impressed with their service I find it highly unlikely that we will ever go anywhere else but Ken Garff! Thank you for a great experience tonight!
We came in looking for a car, and found one. Not rocket surgery. The team made it easy and found exactly what we wanted, including Price.
First of all thank you Jeremy "Honda" Butler, you helped make what is typically a very boring process into a unique experience. Personable, friendly and willing to do what it took to gain my business. This is my second vehicle purchased from Ken Garrf and it has always been a streamlined and friendly no pressure experience. Thanks again.
No problems and got me the car I wanted! Easy to work with and good guy! I will be buying from here again! Go hondas
Our 2004 Odyssey has 246;000 miles and is still running strong, but we decided that it was time to purchase a new vehicle for our extended road trips: After driving both a CRV and an Odyssey, we decided on another Odyssey. The combination of a good price and excellent interest rates made December a great time to make the purchase. We have worked with Ken Garff Honda in the past and have been pleased with the experience. This time our sales representative was Jeremy Butler. He did an excellent job.
Jeremey Butler is the real deal! Honest, kind, and he knows his stuff! This was the best buying experience we’ve ever had. He’ll be our car guy from now on. He made sure we were taking of every step of the way. You won’t be disappointed with his service. I promise!
Jeremy was very helpful on my first car purchase, i am very please and happy with it. Thank you jeremy for the help. 10/10 recommended!
Great service and great car. Enjoyed the great service of salesman and friendliness. Will definitely recommend if your looking for a great car and great service.
Levi and Jeremy were both very knowledgeable about the CRV and easily confirmed our decision to buy that model. We were thrilled to learn they could get one in the color we wanted. We have no complaints about the car or the buying experience.
Our experience buying our car was wonderful. Great people to work with people I felt like we would treat it honestly. I would certainly buy from Ken Garff dealership again. It was a very positive experience.
Jeremy was so awesome and the whole experience was great He was so accomadating and understanding to our financial needs. Usually buying a car is stressful but he made the experience quite positive. Thank you Jeremy for your great customer service, you are an asset to Ken Garff
Jeremy went out of his way to make sure we got a car that runs great and that we can afford. He always kept us updated even on his day off. The dealership really makes you feel important.
I personally worked with Jeremy, and found him to be much more helpful, and personable than at other dealerships. They were patient with me as well, as I explored my financing options.
Jeremy was not pushy and helped us stay in our price range. Didn’t influence to go out. Gave sound advise. Thank you Jeremy for your help.
Good experience. We liked Jeremy a lot. He was so friendly and fun. He was patient with us no pressure a d he was honest with us which we really appreciated. We will recommend him and Ken garff
Jeremy sold us on the car we wanted and made it comfortable in the negotiations . Others were great. We will definately refer others to the dealership. Thanks KENT AND JANET
Jeremy Butler was knowledgeable and took alot of time with my husband and me as we explored the different types of Honda’s I was interested in. I had always driven a sedan but wanted to look at the CRV due to it’s excellent rating for safety, good acceleration and great looking style. Jeremy took us for test drives in the CRV-EX and also in the Accord so I could compare the drive experience in the two classes of vehicles. I really liked them both but decided to purchase the CRV model. I love my new CRV and will bring my car to Ken Garff for it’s regular service. The Ken Garff dealership had a friendly and welcoming environment and Jeremy and Brian Walker, manager, genuinely believe in the cars they sell. I trust them to take care of me as the customer and my Honda CRV.
Jeremy Butler was great to work with. We told him the type of vehicle we were looking for and He immediately took us to the CRV he seemed very sincere in telling us the pros and cons and didn’t try to upsell us in anyway.
Super impressed. Walked in not really knowing what I wanted. Instead of just talk up the upgrades he was very honest about the pros and cons. After talking cost and working out numbers I added a spoiler. Instead of just hiding the cost. He came back stating that would lower the monthly payment for the lease option because it increased the value of the car. I would highly recommend talking to Jeremy Butler!
Jeremy was excellent!! Treated us outstanding and was willing to go the extra mile. Made the car buying experience great and did it in only an hour. Would highly recommend
I’ve been waiting for an accord hybrid that was below $28k. It’s finally here and I love it. It drives better that my previous 2017 accord. Id recommend to anyone who’s looking for a hybrid to consider this car, and especially Ken Garff Riverdale, they gave me the best price out there.
Jeremy was wonderful .. bent over backwards to help us and make the buying experience so smooth and exciting Frank was extraordinary as well. Very helpful
Jeremy Butler was great to work with from start to finish. Jeremy made the car buying experience enjoyable by focusing on helping me get the vehicle I wanted without the typical and frustrating car sales tactics. Highly recommend Ken Garff Honda Riverdale, Jeremy Butler and Ethan Bean.
I’ve been to many car dealerships and worked with lots of different salesmen and Jeremy is the best. He was helpful and friendly the entire time. He worked with me and listened to all of my concerns/wants and now I’m over joyed with my new car!
Jeremy Butler is an awesome salesman to work with!!! He is extremely personable and listened to everything I wanted and found me the perfect car for my budget!! I would recommend him again and again for anyone buying a car new or used!! Shawn Maw, from the finance department, was INCREDIBLE to work with too!!! Thank you all so much!!!!
Welcoming straightforward quick are the first things that come to mind when I spoke with Tyler Briscoe and Jeremy Butler we came in we drove the car he offered warranties but did not push them on to me and he was very courteous. Jeremy Butler was the man I first came in to talk to and he graciously placed me in the hands of Tyler as he had a meeting to go to but Jeremy started me in the right direction of what kind of vehicle I would need and want
I and my daughter visited several dealerships and have decided we are never going anyplace except Ken Graff. And will ask for Jeremy! I actually left the dealership without purchasing a vehicle. And they let me! Lol! I called Jeremy the next day and said I was ready to make a deal but was pressed for time so wanted to wait until I came back from out of town. Jeremy said no need to wait. He delivered the paperwork.... And the car... To my door.... An hour later! Unheard of! Jeremy is now my hero! Thanks for a wonderful experience in buying a car! Who knew it could happen!
Jeremy Butler is a good guy he made us feel comfortable and made buying a truck easy. I would recommend Jeremy Butler and ken Garff Honda to anybody.
Jeremy was amazing to work with. I came in and told him what I was looking for and the price range I was comfortable with. He found a few options that matched my criteria and was great at not trying to push anything on me outside of my range. The test drive was great! He had me take a route that tested the vehicle's highway handling as well as a road that let me experience the twists and turns that it could handle. Jeremy and Isaac were great to help me get the right offer and coverage for the vehicle I purchased. Thanks Jeremy!
They made it so easy and stress free to buy a car through them. Jeremy was amazing and i'm glad I chose to come back and get my car through him. Thanks Ken Garff!
Jeremy Butler took great care of us and sold us a beautiful CRV. We’ve looked at and compared various models since our previous car was totaled in an accident, an fell in love with this beauty. Thanks Honda, and Jeremy!
Jeremy was so awesome to work with! He was very knowledgeable about all the specs of the car and could answer any of our questions. It was a very quick and seemless car buying experience! We will be coming back for sure!
Jeremy was very knowledgable and helped me get exactly what I wanted for a fair price. He walked me through step by step and even worked with my trade in. Thank you!
We knew what we wanted and we were looking to get into something quickly. Our credit has room for improvement - always a bit of a challenge. Jeremy was fantastic. He went above and beyond to get us financing for a car we really wanted with payments we're comfortable with. He exceeded all our expectations. This is the second vehicle we have purchased from Ken Garff, and we'd definitely buy from them again. Thanks, Ken Garff! And a big special thank you to Jeremy! You guys rock!
Jeremy was great—he was easy to work with and we enjoyed his sense of humor! He made the process of finding the perfect Pilot easy and painless. Many thanks, Jeremy!
We just bought a used Pilot and had a great experience. The staff was attentive and answered our questions, but also gave us the time we felt we needed to test drive vehicles and discuss options. No pressure felt, and my husband loved the complimentary popcorn and sofas!
I came in the day before and got to know the sales person and a saw a few of the vehicles they had on the lot. Then spent a few hours looking at online inventory. I found one I was interested in and sent it via text. The next morning he got us all set up and we had a new car before 10 am. Fantastic service!
I visited this dealership and bought a used 2015 car, they treated me very well and even agreed to touch up some of the scratches on the car.
Jeremy took great care of us from start to finish! He was friendly and answered all our questions! Made sure we got the car we wanted with payments that worked for us . In the past we had not so good experiences with dealers and try to avoid them but my mind was changed today id recommend them to anyone look for a car with a friendly and outgoing dealership !
Buying a car is always stressful, but Ken Garff Honda is ALWAYS exceptional. This time however, went above and beyond. I felt safe, welcome, and confident in my decisions. Highly recommend!
We came to Ken Garf looking to buy a new Honda Accord. Our budget was smaller than we wanted but we recently purchased a new home and needed to stay where we were comfortable. Jeremy Butler consistently came in on days off and worked around his schedule to ensure that we were satisfied and answered every question we had. One thing I loved was he didn’t blow smoke, if he didn’t know the answer, he made sure he asked and got the answers that we’re honest, correct and true. We did have to come up a bit from our intital offer but Jeremy made sure to get us the deal we needed. This was a first new car purchase for my wife and I. Without a doubt I would recommend Jeremy to anyone and everyone who is looking for a new or even a used car. Thank you Jeremy and thank you Ken Garff Honda for the great service! Super friendly and 100% on point to meet our demanding needs.
We had a great experience working with Jeremy Butler. He was very nice and down to earth.( not like the other salesman’s at other dealer we spoke with) it was our first brand new purchase and we are pleased with the service we received.
Great service, very efficient. The employees were all very helpful and courteous. This is our second vehicle we have purchased from Ken Garff, and will use them again in the future.
Everyone at the dealership was super friendly and accommodating. They actually made buying a new car fun! I would highly recommend them to anyone looking to buy a car!
We had the opportunity to work with Jeremy Butler, he was straight forward, honest, kind, and worked at the price with our best interest in mind. They also gave us a good military discount which was wonderful. I wouldn't hesitate to go back or recommend Ken Garff, but especially Jeremy to anyone thinking of getting a new or used vehicle.
Jeremy was exceptional and made me feel completely comfortable. We handled all transactions with him and were not passed from person to person like the other dealerships. Jeremy gave me a price and that’s what was listed on the contract. It was a great experience and I would definitely shop at Ken Garff Honda Riverdale again.
We came into this dealership with our son who was having some maintenance done on his car. We decided to walk around and look at the new cars while waiting for his car to be finished. Well we saw the Honda HR-V EX and that was it, we drove off in our new car. Everyone was so good to us it was a great experience. Thank you Ken Graff Honda! 😎
Thanks your kindness and best offer. I am looking forward to hearing a good news for my second car. I hope to see you soon.
This was our third Honda Oddessy purchase! Each van has been a great for our family and we will continue to get them! Jeremy was great and spent a lot of time with us! Overall, another great experience with Ken Garff Honda!
After relocating to Utah from New York not many things went right for me. Unfortunately, totaling my 2016 Honda Civic was one of those many things. But thanks to Jeremy Butler at Ken Garf Honda, my luck has completely turned around. Jeremy helped get me into the perfect car. He was very professional and explained everything to me in detail. He took the time out to show me my options and was very helpful. Everything was so smooth and easy. I went in with nothing and drove off with a car that I am extremely satisfied with! I also would like to mention Trynn Outsen and thank him as well for all his help which led me to Jeremy being the reason I’m riding around happy! Thanks guys. As long as I’m in Utah you have my business!
Great overall experience!! Jeremy went above and beyond to help us out with our new Pilot! We felt more comfortable here than we have anywhere else! We didn’t feel pressured to buy and we knew we were getting a great deal! Thank you for taking great care of us Ken Garff Honda of Riverdale!
I was a problem customer. Lots of questions and lots of concerns, but Jeremy walked me through everything with patience and a professional attitude. He made the leasing experience easy. I highly recommend Jeremy Butler and Honda Riverdale. Everyone else was wonderful!!
The dealership did a great job on getting me exactly the model I wanted, even though they had to order it! Wonderful job! Even got it earlier then expected!
I am very happy with my purchase and how smooth Everything went... I initially went in for a service on my car and ended up buying a new one.
I have nothing but good to say about the dealership and my salesperson Jeremy Butler. I was always attended to promptly upon arrival but never hounded or pressured. Jeremy was eger to assist but happy to move at my pace. It felt like his goal was to make sure I was having a great experience, which I did!
Jeremy was very helpful and great to work with he made the process less stressful and was very clear all the way through. I will highly recommend working with Jeremy to any family or friends that are looking for a new vehicle.
The whole group at this location was great. Very patient with me making up my mind... then worked out a great deal. I will be back for future car needs.
Jeremy was great to work with. No pressure on the sale of the vehicle. Worked with us on every thing we need to get done.
I enjoyed my experience. Salesperson was persuasive and knew the history of car. They helped me find a way to make sure the price was good for me.
We went with a specific idea and vision, and Jeremy helped us achieve what it is we wanted to achieve for the needs of our family. A very easy, quick, and effective experience
Jeremy was extremely friendly and helpful. He made our car buying experience very enjoyable. We would highly recommend to others we know to use Ken Garff Honda for their purchases.
They made buying this ,car very easy especially for a first time buyer. I was in and out within 2 hours of walking in, all of my questions were answered with simple answers. would definitely recommend to anybody who needs to get into a care for the first time, or for an upgrade.
Super friendly and great to deal with. Jeremy was very personable and answered all my questions. The rest of the team were great , from financing to detailing. I will definitely recommend the whole Ken Garff team
Jeremy Butler was great to work with! He was very kind, not to pushy and got us exactly what we needed! Highly would recommend him!
Jeremy is the man. He took care of us, there was no pressure. He got what we wanted and was patient with us as we went back and forth about what we wanted.
We had a wonderful experience with Jeremy. We bought an Odyssey and was offered over Blue Book for our trade vehicle. Thanks for the help!
Jeremy Butler and Abram Hardy took such great care of us and made sure that our experience was not long and stressful like most dealerships. Everyone here was so friendly and helpful. Great experience! I highly recommend Ken Garff Honda of Riverdale! Thanks guys!
We went in looking for a car and walked out with the perfect vehicle for our family. Jeremy did a wonderful job answering questions and was not scared to gonand find the right answers when he had to. The dealership was good, but it had taken a little longer to get the car (way beyond closing). would go back again.
No haggling or hidden fees. The process of car shopping was straightforward and easy, and I ended up with exactly the car I wanted. Jeremy was a delight to work with and went over every item so I clearly understood what my options were and what would work best for my needs. He made the process of buying my first car from a dealership painless. Jordan was also sweet when my dad came in to get information beforehand.
I called up Zach Brodis and told him what I was looking for and a few hours later I was driving away in the vehicle I needed The process was quick and painless and Zach was an outstanding professional without the creepy salesman vibe. Zach is the xxxxing man and everyone should know it.
The experience was good except it took a little to long to do paper work. And get the right car from another dealership. Sales employee was great to work with.
Everything was great. I’m not aware of any problems at this time. I was looking through the papers when I got home. There were two items on the checkoff sheet that were checked in yellow. It would have been helpful if the service man had mentioned those to me, explained what those things were and if they were fixed, or need to be fixed. I suppose I’ll be calling Monday morning.
Sales staff always treated me in a friendly, courteous, respectful, and professional manner. They took the time to answer all questions and provided much needed support in establishing my vehicle personal settings.
They got me in before my appointment time and I was out of there within a half hour! I wasn't expecting it to be that quick for an oil change.
We purchased a Honda Civic EX-T. The price was compatible to other dealers. Good experience overall. Will defiantly consider KG Honda for future purchases.
Zach was great and even answered my calls and texts after business hours! Highly recommend him! He’ll even take you on a test drive to see the Sasquatch lol! I love my car!!!!
Great place to buy a car! I come back to Ken Garff’s Honda because of the service. It is a whole team making sure customers are happy and taken care of. I like knowing that while I enjoy my new car the service department is standing by to keep helping. I brag all the time to my friends how great this company is.
great customer service. Was in and out pretty fast. And got the car I wanted with no problems. Serving the customers was their main focus. Awesome environment!
We had a great experience while purchasing our CR-V. We felt that the dealership was honest and fair. Our salesman, Zach, was friendly and knowledgeable.
Sales was very knowledgeable. Did a wonderful job. What is satisfied with the experience. Able to answer all my questions. I would work recommend to another person and friends. Did a great job. Everyone was very friendly
I usually don't do reviews but Zach was amazing! He answered all questions asked and helped whenever necessary! He delt with all the choas of us having to switch car seats between vehicle and me being very indecisivein what i was looking for. Thank you for everything!
David and Zach were extremely helpful and knowledgeable. They worked with me and answered all of my questions. I will definitely recommend this dealership to my friends.
Fast and easy getting checked in and out, courteous and professional service. I highly recommend. Also, the shuttle service was prompt and efficient as well.
I have been buying Honda’s here for years. We currently own 11 in our family. Mario and Joey take such good care of us. I was in the dealership less than 30 minutes to buy our most recent CRv. Thank you!
Mario was great! He listen to what I wanted didn't add anything I didn't... He got me in and out in no time! Love my new pilot.
The associate was friendly and willing to answer any question needed, the service was quicker then I expected. My car was returned in great shape and clean
Amazing people to work with nice and professional. They don’t pressure or push you in to anything and they worked with us not against us.
I love Ken Garff Honda Riverdale! I’ll never buy a car or have one worked on anywhere else but here! They have a shuttle service and an awesome waiting area!
Robert helped me throughout the whole servicing process. My car was ready within few hours. Fastest and efficient service I have ever had. Thank You
Mario and Tyler were very pleasant, professional, and knowledgeable. As a team they addressed all of my concerns with confidence. Mario also provided one on one guidance in how to use all the new features on the 2018 model. That instruction was very useful and helpful. Yes, I would recommend my friends go to Mario if they were in the market to buy a car.
These folks have been great. Always friendly and willing to the right thing. They have taken great care of my 2014 Kia Soul every time I bring it in. And since I drive for Uber, they see me a lot for oil changes and such. I highly recommend Ken Garff in Riverdale!
My wife is usually very stressed over purchasing a new vehicle. The customer service was such that she felt no concern during this time. We will carefully listen to. our concerns and recommendations were taken into account. Mario was extremely helpful and friendly.
I highly recommend this service and location. The shuttle service is a great help. The technicians do great work. The entire crew seems eager to help.
They were very quick to respond to any questions I had. They were great to work around my schedule so I would be able to drive down and do the paperwork. Even after I paid and all the paperwork was filled out they still asked if I had questions or need anything else. then a few days after they sent me a text saying Hey if you need anything or have any questions feel free to let us know and we'll help you to the best we can.
Our experience at Ken Garff Honda was very positive. We we're deciding between the Chevy Traverse and Honda Pilot...although the Traverse is a little larger, the Pilot had more standard features. The staff at Ken Garff worked well with us...since it was the holiday season, their individual schedules for service were sporadic and we worked primarily with Mario, Beau, and Vinnie. Great service from both and they never pressured us although we visited the dealer 4-5 times as we went between a couple of Chevy dealers and Ken Garff Honda. The staff passed information well to each other, and although we worked with different staff at times, they each had our latest information and answers to your questions. We did purchase a Pilot on Christmas Eve...good price, although we were hoping for a little more off the price.
Mario has always been great to my family and me! 4th car we've gotten from Ken Garff - 3 of which through Mario! Always hassle free, no pressure, and straight forward with the whole experience!
Made appt with Mario to test drive a 2017 ridgeline. Discussed my trade in value and started purchase agreement papers. The entere process was less than 2 hours.
All my questions were answered and a good deal hashed out in the end. Mario helped me through not liking using the phone so he did it over email.
Purchase of new Honda Ridgeline.Support was excellent. No pressure from sales. Just encouragement along the way. Good experienceDespite my indecision for in excess of one month
Great friendly staff, great extended warranties, will work with you to make a deal, have dealt with Tyler and Mario get treated like family, and they take in great trades have gotten two used vehicles from them. They work with great lenders that help you rebuild your credit (Golden West Credit Union). First car was 2007 Hyundai with only 55000 miles. And this on is 2004 Nissan Frontier Ext Cab SE with only 89000 miles. I have had multiple Honda's in my life they have always gone the extra miles. My wife and I trust Ken Garff Honda Riverdale with our lives and you can too! Go and check them out and be amazed. No I'm not getting paid for this.
Great dealership, easy to work with, got us out the door fast with our new vehicle without staying 5 or 6 hours to close a deal.
The employees I’ve worked with have all exhibited good customer service and look to keep me informed of any specials or get the car serviced as quickly as possible
There was no pressure to buy. The salesman was very helpful. My questions were all answered. I have had several Hondas and all were great cars, very dependable.
Marlin was fun, easy going and wasn't pushy. I'd recommend him to anyone. We got a great deal on our trade-in and our beautiful new van. We loved the no haggling aspect at Ken Garff.
Being a full time college student and only working part time i was worried i wouldn't be able to afford anything but!!!After Reviewing several makes of cars "Mario"found the perfect car that would best fit my budget!!! & Im extremely happy with my new car and i will most definitely be using this dealership again!!! The buying experience was Quick & Painless!!!
I have worked with Mario in the past and he has always been able to get me exactly what I need price wise. He is fair, honest, courteous and just a all around good guy. I would and have recommended him to others!!!
Mario was very helpful and very kind to us. He helped us a great deal and took care of everything quickly and efficiently. It was a great experience overall.
Employees made sure we were taken care of. Answered many questions and took many calls from us before we finally decided to buy. No pressure.
I chose to do everything over the phone and text. Went smooth and easy. At the dealership we had a smooth sale. Very pleased with everything.
I can't say enough great things about our salesman, Mario. We have purchased several vehicles from him over the past few years. This is due to his honesty, integrity and friendly service. We recommend him to all our friends.
All I got to say is that i felt like home while i was there, Mario was very helpfull and social! I am very happy with my car.
Everyone treated us great. They answered all our questions. we were pleased with the service we received. Mario treated us with respect and explained things to our satisfaction.
Best car buying experience I have ever had. Didn't take very long and we got everything we wanted. The salesperson was very accommodating and friendly and did everything he could to please us.
Was referred to Mario by Rick the service Mgr. Mario was very helpful and found me the exact car I was looking for at a great price I was completely happy with love all the staff at Honda everyone was GREAT!!!
They were knowledgable and thorough during every step of the buying process. Every employee was happy, ready to assist and knowledgable on the vehicles. No complaints here!
Purchased a new Civic and it was a great experience. Salesman was helpful and kind and we would recommend to others if they're in the market.
Mario was great to work with - he wasn't pushy and was very upfront. Before the purchase of the car he answered a lot of my questions and continued to follow up with me without being pushy which I appreciated!
Fast,friendly,professional and knowledgeable about our needs. Efficient in presentation and answered all questions. Knew of some of the needs, requests for things like manuals. Will tutor my wife on operatin of accessories
Mario made it easy for me to purchase my first car. Highly recommend this man to be your salesman he genuinely cares about the customer and what they want & not just trying to make the sale. Thanks again Mario!
Dealership worked very hard to find the right vehicle for us, in the end we purchased the exact vehicle we were looking for with all the right options.
I would highly recommend Ken Garff!! The staff is amazing!! I loved working with Mario Saucedo he was very polite and very easy to deal with.. he made sure I was comfortable and was very helpful in helping me through the process and getting me exactly what I wanted... 😊
Mario was the best made things so easy. Not a pushy salesman which makes it even better. Treated wonderful. Everyone was so fun and friendly kinda made you feel like family. Planning on buying another vehicle or two within the next 6 months there.
Treated very fair. I would recommend them to family and friends. Great service and excellent speed and getting through the buying process. Helped with all of the additional accessories I wanted on the car as well.
My wife and I took our time researching midsized sedans, test driving, studying incentives and dealing with the desperate and exhausting sales tactics of new car dealerships. On August 29, 2015, we did a marathon blitz of three dealers and came out frustrated by the pressure tactics including the classic here is my family pictures and photo album of my kids to the you cant leave until you meet our manager, CEO and Chairman of the Board who all ask you the golden question, "What will it take to get you to leave here with a new car?" I responded, "A Miracle." The rest of the conversation was how they would work a miracle by selling me a car at 500 below MSRP. I guess I believe in a different kind of miracle. I did not hold out much hope to buy a Honda Accord. Lets face it. They are great cars and very popular. They do not have to dicker muc//h. We met Mario Saucedo and discovered that buying a car can be as pleasant as checking out books at the library. He applied no pressure. He said, lets start at this low ball number (which was far below the miracle number others were pushing) and Wallah.... we had a car. There was no eagerness by him to close the deal. Just a matter of fact, "Lets see if we can do this." When it was done. I felt no stress. Only peace of mind and I frankly wanted to meet this guys family and have them over for a barbecue. That is how business should be done and this is what you get with Mario Saucedo and Ken Garff Honda in Riverdale. Impressed and relieved. signed. Robert S. Kaysville.
Over the past four years at Ken Garff I have purchase two cars and leased one other. I can’t express how much I enjoy this dealership. My wife and I love the cars we’ve purchased. It’s no nonsense business with a family atmosphere. We have had great periodic service done to our vehicles and we get them back like new – washed and vacuumed. I’m going to name a few names at the store and I will miss more than I can remember. These folks have taken care of us like we were family; Jill in the service department – what an infectious laugh! She likes my jokes. Melanie who used to sit at the front desk and welcomed everyone who came in is so friendly; remembers names like you can’t believe. She always says hi Mike when I come in. Mario is a great salesman. No pressure and knows his stuff. Dave who does financing is so cool. He can help so much on the finance side – has lots of contacts! I can’t remember the names of all the others who have helped. The staff there is so professional and friendly. When you have a superior product like Honda and people who care about their customers, Ken Garff Honda in Riverdale is the place to go for your vehicle needs and you can bank on it! Sorry, I didn’t mean to make it sound like a commercial but it’s so true!
Long story short, we were sold a total hunk of garbage...the car has been in and out of the shop ever since....it's a year later now and guess what? Car in the shop and we struggle to get updates or any work done. Very frustrating.
Tyler Briscoe and Mario Saucedo did everything possible to help make buying our new Honda Accord as painless and enjoyable as possible. Never jerking us around or pressuring us like some dealers tried to do. They listened to everything we wanted, did all they could to meet every one of our needs and make us comfortable. If you are in looking for that perfect new car, do yourself a huge favor and at lest talk with Tyler or Mario at Ken Garff Riverdale. You won't regret it. We are VERY pleased and love our new Honda.
Always super quick service! I can trust that my car is taken care of and has the correct maintenance at the appropriate time. Convenient times for service that fit my schedule.
I just got my 5th Honda from Ken Garff's in Riverdale. Tyler Briscoe was great to deal with. He has sold me four of them. He really goes out of his way to help, and so many in the office came over to get acquainted. All of my cars have been maintained by the great service department.
This dealership had the vehicle I was looking for, and the salesman who was helping me bent over backwards to help with the purchase of the vehicle. I wanted it on a very short notice and did everything possible to help make it happen. They even took the vehicle to a third party for inspection on my request.
Treated well,had a mirror replaced. Job was done in a the amount of time I was told it would take. Job was well done.
Excellent Dealership, quality product. This is the sixth Honda vehicle I have purchased and again well satisfied. Ownership started in 1969 and has continued to my new 2019. That's 50 years.
Things worked out well in the end and we got what we wanted. The sales team helped find what we wanted and we were very happy in the end.
I love Ken garff honda Riverdale! I will only buy and service through them! They have amazing customer service and have been able to deliver on both vehicles I have purchased through them!!
Tyler Briscoe was awesome to work with. We had a unique situation as we are located in the south eastern corner of Utah but they had the car and price we were looking for. Tyler and Michael pooled all their resources and we able to accommodate us so we could purchase this car. I am very happy with the level of professionalism, courtesy, communication and patience we experienced.
Our experience with Tyler Briscoe was very positive He was very courteous and friendly and answered all of our questions completely. This is the 2nd vehicle we have purchased through Ken garff and Tyler and we have been extremely pleased
We love Ken Garff Honda in Riverdale. Tyler is a very knowledgeable and low pressure salesman that found the perfect car for my son. Everyone was so friendly and helpful. Tyler's manager and the finance guys were easy to work with and they answered all of our questions. We service our vehicles here and appreciate the efficiency and friendliness of Suda and Jared in the service department. I highly recommend Tyler and the great customer service at Ken Garff Honda!
Brought our 2014 crv in for servicing and had excellent service. Traded in our 2014 crv for a 2018 crv and Tyler brisco handled the sale everything went smooth
I have never enjoyed buying a car. The pressure you receive to make a decision makes the experience very stressful. I always come in pre-approved, but that usually doesn't matter because they want you to use their finance guy. My experience with There and Trynn was completely opposite. No pressure, using my bank was fine, so friendly. I grateful for their help and making the experience fun. I LOVE my car.
As Usual It has been a great experience dealing with the sales staff as well as the Parts dept. and the Service writers. Everyone was very Courteous and able to answer all of our questions in a very professional manner.
I love Ken Garff Honda Riverdale! I’ll never buy a car or have one worked on anywhere else but here! They have a shuttle service and an awesome waiting area!
I bought my car a little over a week ago. This was a Certified pre owned 2018 Honda Accord. My car would not start the other day. They told me that I would have to contact my insurance to get a tow instead of getting their free towing service. My significant other was verbally abused on the phone. They didn't process my proof of income properly so my loan didn't go through. They claimed I didn't attach the documents which I sent to the sales rep MULTIPLE times. The only saving grace was Cory from Ken Garff Honda in Orem. This man took care of my and ensured my car was running properly. I won't go back to this dealership.
We recently upgraded to a new Honda Pilot from Ken Garff Honda Riverdale. The sale was pleasant and efficient. Having outgrown (teenagers) our Honda CR-V and in the market for something bigger we naturally returned to Ken Garff Honda Riverdale. Tyler (our salesperson from our CR-V) was enjoying a well deserved day off on the day we chose to stop by the dealership. Enoch was fantastic walking us through the upgrades and features in the vehicle for the model we were interested in. He was patient with my questions and stipulations. He made sure we were getting the car we wanted at the best possible value for us. Marlin was wonderful as well, respectful of the desired payment we were looking for and willing to help us achieve it. The sale felt natural not pressured or rushed. Tyler was available the next day to complete the final pick up and see us off in our new vehicle. I really appreciate both our sales people and the effort they put forth. If we find ourselves in Utah the next time we need a car, this dealership will be our first stop.
Sales people are professional, knowledgeable, and friendly; making our buying experience quite enjoyable. This is our go to place when shopping for a new or used car. They never disappoint.
The sales people are always a joy to work with. We miss Marlin in the wales department and wish him the best in his new job. Tyler and David were great to work with. This is our second CR-V we leased from Garff Honda in Ogden and the eighth vehicle we or a family member has purchased from them. We will continue to do so. Thanks for being here,
Thank you guys for your attention. All processes was fast and no stress. The best experience in a dealer ever. Thank you Tyler for all your help. Luis Bl
Mario and Tyler were very pleasant, professional, and knowledgeable. As a team they addressed all of my concerns with confidence. Mario also provided one on one guidance in how to use all the new features on the 2018 model. That instruction was very useful and helpful. Yes, I would recommend my friends go to Mario if they were in the market to buy a car.
They were willing to bring the car up and let Brad Dortzbach clean it up and look it over for me . They gave me a far deal after I found the car in Ken Garff used car listenings.Good job.
Everyone we worked with was very friendly and helpful. I did have a problem with my trade in value. My suggestion is check Kelly blue book before shopping as it will save you time and you have a better idea of the value of your trade. I was quoted below the lowest value, but they did work with me and increased trade in price. This is the second vehicle we purchased from this dealership. The service people were great to work with on our other vehicle.
Jeremy was an absolute delight to work with. He took the necessary time to assess my needs and give me the opportunity to test a variety of vehicles, pressure free until I find the correct one. Thanks Ken Garff.
Our experience was a breath of fresh air. Tyler was incredible and offered us quick, clear service. He answered our questions and we were in and out within two hours. He was exceedingly knowledgeable, professional, and authentic. I would recommend Tyler to all of my friends and family.
I have been satisfied with Ken Garff Riverdale service and sales this makes the 5 car we have purchased. Anyone can sale you a car but when you have a problem, it comes down to service from the dealer that's why I come back to Honda Riverdale
One of the reasons I came to this dealership was because they participate with the Costco Auto Program. When I got to the dealership I was a little hesitant. It was a busy day, I had an appointment scheduled but I didn't seem like the staff were ready for me. I'm chalking this up to it being a busy day after a holiday. As soon as I started test driving, things changed. Tyler was very kind and helpful. He made sure seat warmers were on and that the cars would be as comfortable as possible when driving. When I chose to purchase my vehicle, Tyler was with me every step of the way. He wasn't pushy and made sure I was getting what I wanted. He went above and beyond checking with other dealerships to make sure I got the color I wanted. I would definitely recommend coming here!
I felt the dealership was up front and honest and didn't try to sneak anything in on the price. Overall good experience. I Would recommend them.
I felt like my needs and concerns were acknowledged and handled without resistance. Ideas and options that I had not thought about were also presented, In the end, I was allowed to make my own personal decision on how to move forward, without pressure. I believe this is the culture of this organization. Trynn and Tyler worked with me. Both were very good, I gave Trynn a higher rating, simply because his personality was more comfortable for me.
Really felt like I was taken care of. At first I really didn’t think that buying new was for me, but I am glad I came to Ken garff
I loved the customer service that I received from them. Tyler was very helpful and was able to provide the answers that I asked when I bought my car.
Very simple tyler helped out a lot very patient highly recommend to buy a car here. Really explained to me everything in very good detail
After visiting a couple Honda dealers in the area and feeling haggled to death, this dealership and specifically Tyler was a breath of fresh air. No pressure or haggling here, just informative & straight to the best price quote available. We'd definitely go back again!
I have wanted to buy a new car for a while, and I knew what car I wanted. Tyler helped me get the car I wanted without trying to get me to buy something I didn't want. Some dealerships I have been to in the past will try to push cars on you that you really don't want or need. Tyler listened to me and respected me. I had my brother and sister both buy cars from him in the last year, and my mom will be getting her new Accord next year. I love working with the people at Ken Garff Honda in Riverdale, where we have been taking my husband's Accord for maintenance for the last 3+ yrs. Thanks for all your help!
No pushy. Fast and friendly service. I found what I wanted, got to test drive and ended up getting a great deal. Would recommend this dealership.
We have bought so many new cars usually a couple each year and we bounce around from dealer to dealer however after dealing with Tyler Briscoe we will be back Tyler made it such a simple process we were treated fairly and we were in an out just like we requested thanks for making it such a great experience Tyler !
Tyler was amazing. I came in to trade my car and had no luck being able to. I told him I gave up. Well he didn't. He found me a car and I'm glad he didn't give up on looking. I had a great experience!
I drove up from SLC for a used honda fit. fair price and good explanation of all costs. Thank you for the help. Love my honda fit.
That was the fastest car buying experience I’ve ever had! The salesman was very knowledgeable and answered all of my questions, it was the best experience buying a car I’ve ever had!
This was my second new Honda purchase from Tyler and the team. Tyler is honest, helpful, and listens to what his customers need and want.
Easy, quick, good experience. Quick transaction with no pressure. Tyler was very nice and followed up with us with the questions we had and found us the car we wanted. Thanks!
What a great experience. No pressure and very laid back. Tyler helped get the car I was looking for. Will definitely buy from Ken Garff Honda again. Thanks again for the help and a great experience!!!
We are very happy with the customer service we received at Ken Garff. We arrived there on a Wednesday afternoon after looking for a SUV at other dealerships and had been disappointed with what we had seen so far. The friendly receptionist arranged for Tyler to help us. After telling him what we were looking for, he ran in for a key fob and we were on the road in minutes test driving a new Honda. Tyler offered us a no nonsense price and was patient when we told him we'd like to test drive another car the next day. He had it ready to go when we arrived in the morning. After returning from our test drive Tyler gave us the time we needed to make a decision. There was no pressure to buy the car or any of the other services offered. He arranged our financing while service readied and cleaned the car. Before we drove off, Tyler spent time showing us the bells and whistles of our new CRV! We love our new car!
Welcoming straightforward quick are the first things that come to mind when I spoke with Tyler Briscoe and Jeremy Butler we came in we drove the car he offered warranties but did not push them on to me and he was very courteous. Jeremy Butler was the man I first came in to talk to and he graciously placed me in the hands of Tyler as he had a meeting to go to but Jeremy started me in the right direction of what kind of vehicle I would need and want
I went into Ken Garff Honda in Riverdale thinking that buying a car was going to be difficult. However, Tyler made the car buying experience very easy! He was easy to work with, patient, and very understanding. Very good people to work with and also very trustworthy. Definitely will recommend to anyone and everyone!
Just an awesome experience. No pressure from the salesman and they are realistic with you. David and Tyler made sure i was completely satisfied with both my experiences purchasing a vehicle from ken garff! Even when i had a small issue with my alternator on my accord, they handled it without the slightest hesitation. They gave me top dollar for my trade in and just did what was best for me all around. These guys sell too many cars, and have way too good of a repuation to screw around.
Got a great car all within a great price! Everything went by super smooth and Tyler was able to answer all the questions I had. Thanks!
These guys were awesome to work with. I live about 3 hours from any city so making it out to look at cars was difficult for me. Tyler worked with me every step of the way over the phone. They imported the specific color car I wanted and had the paperwork waiting and ready to go. Everything went so smooth. Thanks Ken Garff for giving me my dream car!
Great friendly staff, great extended warranties, will work with you to make a deal, have dealt with Tyler and Mario get treated like family, and they take in great trades have gotten two used vehicles from them. They work with great lenders that help you rebuild your credit (Golden West Credit Union). First car was 2007 Hyundai with only 55000 miles. And this on is 2004 Nissan Frontier Ext Cab SE with only 89000 miles. I have had multiple Honda's in my life they have always gone the extra miles. My wife and I trust Ken Garff Honda Riverdale with our lives and you can too! Go and check them out and be amazed. No I'm not getting paid for this.
I visited this dealership and bought a used 2015 car, they treated me very well and even agreed to touch up some of the scratches on the car.
We needed to buy a car asap for our daughter who is at USU and we are in San Diego. You would not expect that to be an easy task. But Tyler listened to our needs and went above and beyond to make it happened. He was hands down the best salesperson we have ever worked with. Clearly he has a great dealership supporting him too. We couldn't have asked for a better experience.
Tyler is the BEST person to work with. I’m only 18 and recently got a mortgage on my shoulders, Tyler actually made me feel like he WANTED to help me and not just sell me any car. I came in there without any high hopes, just not caring about the outcome. But Tyler just blew me away with his customer service and attitude. I’m going to be buying more cars here as long as Tyler stays! Everyone was so caring and upbeat, but Tyler stood out the best. I HIGHLY RECOMMEND HIM!!
Great overall experience!! Jeremy went above and beyond to help us out with our new Pilot! We felt more comfortable here than we have anywhere else! We didn’t feel pressured to buy and we knew we were getting a great deal! Thank you for taking great care of us Ken Garff Honda of Riverdale!
Tyler Briscoe was our sales rep and he did a great job. He was friendly and patient. He was quick to find what we were interested in. He was fair with what we traded in and felt we got a good deal on the minivan we purchased. Very little haggling and the price wasn't 'all of the sudden' higher when time to sign. Tyler and Abram were also quick and painless with the paperwork!
Tyler Briscoe is fantastic to work with!!! Answered all of our questions and found us the right car!!! They are amazing! Highly recomme