Meet Our Staff

Frank Perez

Frank Perez

Service Advisor

Certified
546 Reviews
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Tyler Briscoe

Tyler Briscoe

Certified Sales Consultant

Certified
451 Reviews
View Bio
Jeremy Butler

Jeremy Butler

Certified Sales Consultant "Honda Butler"

Certified
422 Reviews
View Bio
Josh Caldwell

Josh Caldwell

Service Advisor

Certified
388 Reviews
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Mario Saucedo

Mario Saucedo

Certified Sales Consultant

Certified
356 Reviews
View Bio
Rick Johnson

Rick Johnson

Service Manager

Certified
215 Reviews
View Bio
Alex Ruiz

Alex Ruiz

Rental Fleet Manager/Service Advisor

Certified
190 Reviews
View Bio
Isaac Maw

Isaac Maw

Finance Director

Certified
185 Reviews
View Bio
Jesse Martinez

Jesse Martinez

Service Advisor

Certified
167 Reviews
View Bio
Marlin Widdison

Marlin Widdison

Sales Team Lead
150 Reviews
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Daniel King

Daniel King

Certified Sales Consultant

Certified
132 Reviews
View Bio
Josh Cashin

Josh Cashin

Finance Assistant

Certified
114 Reviews
View Bio
Abram Hardy

Abram Hardy

Sales Team Lead
107 Reviews
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Brian Walker

Brian Walker

General Sales Manager

Certified
102 Reviews
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Collin Gum

Collin Gum

Service Advisor

Certified
99 Reviews
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Jordan Halley

Jordan Halley

Certified Sales Consultant
97 Reviews
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Jacob Haro

Jacob Haro

Service Advisor

Certified
88 Reviews
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Chad Lockwood

Chad Lockwood

Sales Consultant

Certified
75 Reviews
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Marna Sakios

Marna Sakios

Certified Sales Consultant

Certified
43 Reviews
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Michael Goodrich

Michael Goodrich

Certified Sales Consultant
42 Reviews
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Joey Burns

Joey Burns

General Manager
36 Reviews
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Zach Dickson

Zach Dickson

Certified Sales Consultant

Certified
36 Reviews
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Jayson Bluhm

Jayson Bluhm

Certified Sales Consultant
35 Reviews
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Mike Coleman

Mike Coleman

Inventory Manager
23 Reviews
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Sean Eastburn

Sean Eastburn

Parts Advisor
19 Reviews
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Angie Bechel

Angie Bechel

Administrative Assistant
17 Reviews
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Michael Mejia

Michael Mejia

Internet Sales Consultant
14 Reviews
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Kylee Oldroyd

Kylee Oldroyd

Receptionist
9 Reviews
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Nicole Martinez

Nicole Martinez

Parts Front Counter
8 Reviews
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Hugh Garrett

Hugh Garrett

Parts Manager
7 Reviews
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Erika Gonzalez

Erika Gonzalez

Receptionist
4 Reviews
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Gerry Lakey

Gerry Lakey

Certified Sales Consultant
3 Reviews
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Felisha Hupko

Felisha Hupko

Parts Advisor
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Anna Jameson

Anna Jameson

Service Advisor
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Conor Jameson

Conor Jameson

Certified Sales Consultant
View Bio
Frank Perez

Frank Perez

Service Advisor

546 Reviews
Certified
Recent Reviews

Sep 22, 2022

Dealership Rating
Employee Rating

I've worked closely with the service department for some

I've worked closely with the service department for some years and I've generally been satisfied with the service team. Most recently I was not completely satisfied with the level of communication or the fact that I had to reschedule maintenance to be completed at a later date. Which was not convenient and I was somewhat irritated. Rick immediately reached out in regards to my concerns. Not just to discuss my concerns but to have everything squared away with as little complication or inconvenience as possible. We were able to get everything sorted out. Frank Perez, my service advisor was direct and professional when addressing my concerns and explaining all labor and costs in detail. They won my trust and my business back. Complaints are scarcely acknowledged or made right, especially today. So I am grateful for the honesty and sincerity of the staff. I would rate the level of customer service demonstrated by Frank and Rick as well above average. Thanks for listening and for choosing to make things right.

Sep 19, 2022

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My visit was for an emissions test.

My visit was for an emissions test. It was accomplished in the amount of time Frank had indicated to me. He also did the "on the spot" without charging me - which was GREAT. That saved me allot. Thank you so much.

Sep 19, 2022

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People were nice, knew what they were doing.

People were nice, knew what they were doing. Very knowledgeable and careful about what was needed. And let me know what was expected. Good experience. 👍

Sep 18, 2022

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Awesome honda dealership and great service techs and

Awesome honda dealership and great service techs and reps. Had oil change at this location!!!

Sep 15, 2022

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Thanks for making it easy and affordable to have my oil

Thanks for making it easy and affordable to have my oil changed. Your staff is very friendly!

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Tyler Briscoe

Tyler Briscoe

Certified Sales Consultant

451 Reviews
Certified
Contact Me
Dealership Experience 10 years
Industry Experience 11 years 2 months
I love sports. I am a soccer and volleyball player myself. I am a huge Real and Jazz fan. I was born and raised in St. Louis. I have been a Utah resident since 2008. I have been with Ken Garff Honda since 2012. I take pride in my CSI and taking care of customers. I pride myself on repeat and referral business.
Recent Reviews

Sep 23, 2022

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He was super friendly, quick and would absolutely

He was super friendly, quick and would absolutely recommend him to my friends and family :)

Sep 17, 2022

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I love the service dept at Ken Garff Honda Riverdale.

I love the service dept at Ken Garff Honda Riverdale. Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The parts counter will take time to answer your questions, and help you find the parts you need. Nothing but good to say about the dept. Except the manager is an LA Lakers fan. Go Celtics! 🤣

Sep 16, 2022

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Went above and beyond to get me the best deal possible

Went above and beyond to get me the best deal possible they even gave me a free life time of oil changes and car wash.

Sep 13, 2022

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They were super kind and always willing to help us out

They were super kind and always willing to help us out and work with us!

Sep 08, 2022

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Service was done quickly and efficiently .

Service was done quickly and efficiently . I love how they send me a video of needed maintenance.

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Jeremy Butler

Jeremy Butler

Certified Sales Consultant "Honda Butler"

422 Reviews
Certified
Contact Me
Dealership Experience 4 years 7 months
Industry Experience 4 years 7 months
Bob Hooey once said “If you’re not taking care of your customer, your competitor will”. The process of buying a car should be simple, with the least amount of stress possible. It involves listening to customers and solving their problems with the data they give you for a perfect delivery every time. I don’t believe every customer will buy a car from me but I do believe that every customer should leave our dealership knowing that we did everything we could to help them in their process of buying a vehicle. Call today to set up an appointment to see what we can do to help you find the right vehicle at the right price. After all “We Hear You”.
Recent Reviews

Sep 19, 2022

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Quick and to the point.

Quick and to the point. No salesman BS. Thanks for getting all the paperwork ready before I arrived.

Sep 19, 2022

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Great job.

Great job. JEREMY had everything ready before we arrived. It was quick and professional. Thanks

Sep 17, 2022

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Jeremy was great.

Jeremy was great. Worth driving to Ogden from Pocatello for! I felt like he was on my side and he is fun to chat with.

Sep 16, 2022

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Went above and beyond to get me the best deal possible

Went above and beyond to get me the best deal possible they even gave me a free life time of oil changes and car wash.

Sep 09, 2022

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It kinda smelt like smoke inside but the people were all

It kinda smelt like smoke inside but the people were all kinda and respectful to us

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Josh Caldwell

Josh Caldwell

Service Advisor

388 Reviews
Certified
Recent Reviews

Sep 23, 2022

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I really enjoy getting my car serviced here they take

I really enjoy getting my car serviced here they take pride in there work and get things done right

Sep 21, 2022

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The service advisors are very capable, don’t recommend

The service advisors are very capable, don’t recommend unnecessary work and the video inspection is helpful

Sep 15, 2022

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It was clean, the service was quick and I was informed

It was clean, the service was quick and I was informed every step of the process.

Sep 14, 2022

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Josh did a great job changing my oil and sent a detailed

Josh did a great job changing my oil and sent a detailed video after it was complete!

Sep 07, 2022

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Mario Saucedo

Mario Saucedo

Certified Sales Consultant

356 Reviews
Certified
Contact Me
Dealership Experience 13 years 9 months
Industry Experience 9 years 8 months
Recent Reviews

Sep 22, 2022

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Mario and Ken Garff made my car buying experience so

Mario and Ken Garff made my car buying experience so easy! I filled out my application online after discussing which car I wanted to buy with Mario via text and phone, and when I went in, it was less than an hour to finish the paperwork. I love my new car and would recommend them both to anyone who is shopping for a new car!!

Sep 17, 2022

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I love the service dept at Ken Garff Honda Riverdale.

I love the service dept at Ken Garff Honda Riverdale. Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The parts counter will take time to answer your questions, and help you find the parts you need. Nothing but good to say about the dept. Except the manager is an LA Lakers fan. Go Celtics! 🤣

Aug 23, 2022

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Amazing customer service!

Amazing customer service! Mario is amazing to work with! He took time to pay attention to details and took great care of us!

Aug 19, 2022

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I have been doing business here for over 20 years.

I have been doing business here for over 20 years. They are top to bottom the best dealership I have experienced. Mario is an excellent salesman, he adds a great personal touch. Rick runs an amazing service department as well. Good job guys!

Aug 17, 2022

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Such a pleasure dealing with Ken Garff Honda-Riverdale.

Such a pleasure dealing with Ken Garff Honda-Riverdale. My best experiences has been with Honda sales and service at this dealership. Absolutely no problems, very personable, competent and professional. I look forward to doing business again with these folks.

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Rick Johnson

Rick Johnson

Service Manager

215 Reviews
Certified
Recent Reviews

Sep 22, 2022

Dealership Rating
Employee Rating

I've worked closely with the service department for some

I've worked closely with the service department for some years and I've generally been satisfied with the service team. Most recently I was not completely satisfied with the level of communication or the fact that I had to reschedule maintenance to be completed at a later date. Which was not convenient and I was somewhat irritated. Rick immediately reached out in regards to my concerns. Not just to discuss my concerns but to have everything squared away with as little complication or inconvenience as possible. We were able to get everything sorted out. Frank Perez, my service advisor was direct and professional when addressing my concerns and explaining all labor and costs in detail. They won my trust and my business back. Complaints are scarcely acknowledged or made right, especially today. So I am grateful for the honesty and sincerity of the staff. I would rate the level of customer service demonstrated by Frank and Rick as well above average. Thanks for listening and for choosing to make things right.

Sep 17, 2022

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I love the service dept at Ken Garff Honda Riverdale.

I love the service dept at Ken Garff Honda Riverdale. Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The parts counter will take time to answer your questions, and help you find the parts you need. Nothing but good to say about the dept. Except the manager is an LA Lakers fan. Go Celtics! 🤣

Sep 07, 2022

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Rick is awesome and the main reason I keep coming is

Rick is awesome and the main reason I keep coming is because I trust him!

Aug 20, 2022

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Simply the best.

Simply the best. Better than all the rest!! I have been doing business here for more than 15 years. Won't go anywhere else. If my wife was a mechanic somewhere else I would still bring my car here.

Aug 19, 2022

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I have been doing business here for over 20 years.

I have been doing business here for over 20 years. They are top to bottom the best dealership I have experienced. Mario is an excellent salesman, he adds a great personal touch. Rick runs an amazing service department as well. Good job guys!

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Alex Ruiz

Alex Ruiz

Rental Fleet Manager/Service Advisor

190 Reviews
Certified
Recent Reviews

Sep 17, 2022

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I love the service dept at Ken Garff Honda Riverdale.

I love the service dept at Ken Garff Honda Riverdale. Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The parts counter will take time to answer your questions, and help you find the parts you need. Nothing but good to say about the dept. Except the manager is an LA Lakers fan. Go Celtics! 🤣

Sep 15, 2022

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It was clean, the service was quick and I was informed

It was clean, the service was quick and I was informed every step of the process.

Sep 15, 2022

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They have always been courteous and professional.

They have always been courteous and professional. Prompt and get the job done in a timely manner.

Sep 09, 2022

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No good service.

No good service. I went to get a new key for my truck and reprogrammed the key , leave ther truck overnight and when I tried to turn on the truck next day , key did not worked, waiting for 2 hours to get ready again,

Sep 07, 2022

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Isaac Maw

Isaac Maw

Finance Director

185 Reviews
Certified
Recent Reviews

Sep 17, 2022

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I love the service dept at Ken Garff Honda Riverdale.

I love the service dept at Ken Garff Honda Riverdale. Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The parts counter will take time to answer your questions, and help you find the parts you need. Nothing but good to say about the dept. Except the manager is an LA Lakers fan. Go Celtics! 🤣

Jul 16, 2022

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It's a a very relaxed and inviting environment and I felt

It's a a very relaxed and inviting environment and I felt very comfortable while purchasing my new truck that I absolutely love!

Jul 15, 2022

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My experience was FANTASTIC!

My experience was FANTASTIC!!! Mainly because of Zach Dickson’s professional-honest-personable-excellent dealings with us!

Jun 08, 2022

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No high pressure anything!

No high pressure anything! They answer your questions, they don’t pressure you to buy anything. Sure, packages that might interest you are gone over with you, they accept your answer, that’s it! Mario was our salesman, we liked his attitude and approach so much we bought a Pilot and Ridgeline! We also interacted with Josh, Isaac and Brian, the sales manager, all of these people were great to work with. The whole experience was great. Thanks Mario Saucedo!

Jun 06, 2022

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Very easy smooth process from beginning to end.

Very easy smooth process from beginning to end. Jeremy was extremely courteous and kind and professional.

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Jesse Martinez

Jesse Martinez

Service Advisor

167 Reviews
Certified
Recent Reviews

Sep 23, 2022

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I keep going back to Ken Garff even for dumb, easy DIY

I keep going back to Ken Garff even for dumb, easy DIY servicing stuff like oil changes, mainly due to the great service I get there. For my time and effort to do it myself, Garff gets my car in right at the appointment time and gets me back out quickly. They have a nice waiting area. They keep you updated on any issues or delays. The prices are reasonable for the service. And most of all, I feel like they are honest and fair. VERY good shop.

Sep 23, 2022

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I really enjoy getting my car serviced here they take

I really enjoy getting my car serviced here they take pride in there work and get things done right

Sep 21, 2022

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The service advisors are very capable, don’t recommend

The service advisors are very capable, don’t recommend unnecessary work and the video inspection is helpful

Sep 19, 2022

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People were nice, knew what they were doing.

People were nice, knew what they were doing. Very knowledgeable and careful about what was needed. And let me know what was expected. Good experience. 👍

Sep 17, 2022

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I love the service dept at Ken Garff Honda Riverdale.

I love the service dept at Ken Garff Honda Riverdale. Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The parts counter will take time to answer your questions, and help you find the parts you need. Nothing but good to say about the dept. Except the manager is an LA Lakers fan. Go Celtics! 🤣

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Marlin Widdison

Marlin Widdison

Sales Team Lead
Dealership Experience 8 years
Industry Experience 22 years 1 months
Recent Reviews

Aug 31, 2022

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This is the third vehicle we have purchased from Ken

This is the third vehicle we have purchased from Ken Garff. We love the no haggle customer service. Their salesman are always helpful and never give make us feel like we have to make a same day decision. We love Ken Garff, they make car buying easy!

Aug 03, 2022

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The salesman was very helpful and made the process as

The salesman was very helpful and made the process as easy as it could be.

Jun 08, 2022

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I had a great buying experience with Jayson!

I had a great buying experience with Jayson! He answered all of my questions and did his best to work with my budget. I look forward to using him as a salesman again in the future.

May 31, 2022

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My dad was in town visiting and it was time for a more

My dad was in town visiting and it was time for a more reliable car for him. We came across the car we’ve been looking for at Ken Garff Riverdale online. After inquiring online about the status of the vehicle, I heard back from Jeremy immediately and he helped answer the questions we needed to know before we made the drive to Ogden. The purchase of the car was smooth sailing , not too long, and comfortable. The entire team at Ken Garff treated us right and I highly recommend this dealership and Jeremy Butler. Thanks everyone.

May 01, 2022

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Working with dan and marlin was a good experience and

Working with dan and marlin was a good experience and they made us very comfortable.

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Daniel King

Daniel King

Certified Sales Consultant

132 Reviews
Certified
Contact Me
Dealership Experience 2 years 7 months
Industry Experience 6 years 7 months
Recent Reviews

Sep 10, 2022

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We had a challenge as our previous car had been in an

We had a challenge as our previous car had been in an accident and totaled. We needed a car as soon as possible. Mr. King appreciated our position and helped us in a caring and professional way which we appreciated. Everyone we dealt with treated us with equal professionalism and care.

Aug 23, 2022

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Dan King did a great job helping me out with buying my

Dan King did a great job helping me out with buying my first car! The process was super fast!

Aug 08, 2022

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I had a good experience at Ken Garff, Dan King was very

I had a good experience at Ken Garff, Dan King was very friendly and helpful. I especially like the time he took to explain what things were and how they worked in my new Honda .

Aug 07, 2022

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This is the only place we will buy a car.

This is the only place we will buy a car. They were honest and did not try to squeeze the price of cars to the extreme during this shortage. Dan was a great person to work with.

Aug 06, 2022

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Dan made buying a new car so easy!

Dan made buying a new car so easy!!! I can’t recommend him enough!! Thanks Dan!

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Josh Cashin

Josh Cashin

Finance Assistant

114 Reviews
Certified
Recent Reviews

Sep 22, 2022

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Mario and Ken Garff made my car buying experience so

Mario and Ken Garff made my car buying experience so easy! I filled out my application online after discussing which car I wanted to buy with Mario via text and phone, and when I went in, it was less than an hour to finish the paperwork. I love my new car and would recommend them both to anyone who is shopping for a new car!!

Sep 02, 2022

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Connor Jameson was a very good salesman He was very

Connor Jameson was a very good salesman He was very pleasant to work with and he was very good at connecting me with the car I love

Aug 31, 2022

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This is the third vehicle we have purchased from Ken

This is the third vehicle we have purchased from Ken Garff. We love the no haggle customer service. Their salesman are always helpful and never give make us feel like we have to make a same day decision. We love Ken Garff, they make car buying easy!

Aug 18, 2022

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The times we are living in are challenging right now,

The times we are living in are challenging right now, post COVID, and people are on edge quite often because money is so tight due to inflation. I forgot all the crap for awhile with very nice people helping me at this dealership…thanks guys.

Aug 17, 2022

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Such a pleasure dealing with Ken Garff Honda-Riverdale.

Such a pleasure dealing with Ken Garff Honda-Riverdale. My best experiences has been with Honda sales and service at this dealership. Absolutely no problems, very personable, competent and professional. I look forward to doing business again with these folks.

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Abram Hardy

Abram Hardy

Sales Team Lead
Dealership Experience 9 years 8 months
Industry Experience 9 years 9 months
Recent Reviews

Sep 17, 2022

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I love the service dept at Ken Garff Honda Riverdale.

I love the service dept at Ken Garff Honda Riverdale. Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The parts counter will take time to answer your questions, and help you find the parts you need. Nothing but good to say about the dept. Except the manager is an LA Lakers fan. Go Celtics! 🤣

Aug 12, 2022

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They were easy to work with gave us a fair price right

They were easy to work with gave us a fair price right from the beginning and got us out the door

Jun 25, 2022

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Jeremy was awesome.

Jeremy was awesome. He helped me so much and was amazing to work with! He kept me informed throughout the whole process of getting my new car and made it a very pleasant experience!

May 29, 2022

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Our salesman was great.

Our salesman was great. First time purchasing at this dealership. Everything went smooth in ordering the car. Arrived a few days ahead of schedule. The only issue I had was with our trade in. Would have wished the management person valuing the trade in would have came in and talked to us about the justifications for such a low trade in value. The car was in great condition except for a couple mechanical issues. Overall we feel good about our purchase.

May 24, 2022

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Tyler was fantastic and went the extra mile on all of

Tyler was fantastic and went the extra mile on all of our needs. We highly recommend him

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Brian Walker

Brian Walker

General Sales Manager

102 Reviews
Certified
Dealership Experience 9 years 2 months
Industry Experience 44 years 2 months
Recent Reviews

Jun 08, 2022

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No high pressure anything!

No high pressure anything! They answer your questions, they don’t pressure you to buy anything. Sure, packages that might interest you are gone over with you, they accept your answer, that’s it! Mario was our salesman, we liked his attitude and approach so much we bought a Pilot and Ridgeline! We also interacted with Josh, Isaac and Brian, the sales manager, all of these people were great to work with. The whole experience was great. Thanks Mario Saucedo!

May 31, 2022

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My dad was in town visiting and it was time for a more

My dad was in town visiting and it was time for a more reliable car for him. We came across the car we’ve been looking for at Ken Garff Riverdale online. After inquiring online about the status of the vehicle, I heard back from Jeremy immediately and he helped answer the questions we needed to know before we made the drive to Ogden. The purchase of the car was smooth sailing , not too long, and comfortable. The entire team at Ken Garff treated us right and I highly recommend this dealership and Jeremy Butler. Thanks everyone.

May 30, 2022

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Our experience was wonderful!

Our experience was wonderful! Jordan was kind and genuinely interested in us. He was never pushy and it never felt like we were just a sale. Great atmosphere in the dealership! We are excited for our new Honda

May 26, 2022

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Ken Garff is an excellent dealership I really enjoyed the

Ken Garff is an excellent dealership I really enjoyed the non pressure and they even followed up when I couldn't get a loan and got me the loan and followed up with me it was great. They even took care of some of my concerns that I thought or an issue they went above and beyond any other car dealership that I've ever had to work with. Thank you for all of your help

May 23, 2022

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Zach and the crew at Riverdale Honda was absolutely

Zach and the crew at Riverdale Honda was absolutely amazing! I would buy my next Honda there without a doubt! Thanks guys

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Collin Gum

Collin Gum

Service Advisor

99 Reviews
Certified
Recent Reviews

Sep 18, 2022

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Confusing appointment setting on website.

Confusing appointment setting on website. Too automated. Never was able to speak to anyone prior to making an appointment. Service area too small for the amount of needed.

Sep 17, 2022

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There were great and kept me informed of the status of

There were great and kept me informed of the status of repairs on my vehicle. I got my car back in 4 days-YEAH.

Sep 16, 2022

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Great products, great service, and great people.

Great products, great service, and great people. Nice waiting area. I just wish I lived a little closer.

Sep 15, 2022

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It was clean, the service was quick and I was informed

It was clean, the service was quick and I was informed every step of the process.

Sep 15, 2022

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It was good, service department was excellent I am glad I

It was good, service department was excellent I am glad I got the warranty because the car I purchased need about $4000 dollars worth of work done with the first month of owning the car,I wish that was all taken care of before I had bought it tho

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Jordan Halley

Jordan Halley

Certified Sales Consultant
Recent Reviews

Aug 25, 2022

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The buying process was easy and Jordan was so good to

The buying process was easy and Jordan was so good to explain everything about my new car.

Aug 12, 2022

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They were easy to work with gave us a fair price right

They were easy to work with gave us a fair price right from the beginning and got us out the door

Aug 09, 2022

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The car buying process from start to finish was easy and

The car buying process from start to finish was easy and Jordan made sure that I knew everything and really helped answer all of my questions. He was great!

Aug 08, 2022

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Tyler was awesome and easy to work with despite the curve

Tyler was awesome and easy to work with despite the curve xxxxx that came up. Great guy !

Jul 28, 2022

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We came to the the dealership to work with Mike Coleman

We came to the the dealership to work with Mike Coleman on purchasing a new Honda. Even though we knew him prior to coming in he was 100% professional and informative through the whole process. We reserved a CR-V that was what we were looking for and was kept up to speed on the process while we waited. Once the vehicle arrived we came in to finalize everything and it was a wonderful and stress free process. Overall this was the best car buying experience that we have ever had. We will definitely be back in the future when we are looking to buy another vehicle.

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Jacob Haro

Jacob Haro

Service Advisor

88 Reviews
Certified
Recent Reviews

Sep 15, 2022

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Thanks for making it easy and affordable to have my oil

Thanks for making it easy and affordable to have my oil changed. Your staff is very friendly!

Sep 15, 2022

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It was clean, the service was quick and I was informed

It was clean, the service was quick and I was informed every step of the process.

Sep 09, 2022

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No good service.

No good service. I went to get a new key for my truck and reprogrammed the key , leave ther truck overnight and when I tried to turn on the truck next day , key did not worked, waiting for 2 hours to get ready again,

Sep 07, 2022

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Sep 02, 2022

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Service was good, however the wait for the oil change and

Service was good, however the wait for the oil change and rotation was 2.5 hours. I don’t understand why I have an appointment if it’s going to take that long.

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Chad Lockwood

Chad Lockwood

Sales Consultant

75 Reviews
Certified
Contact Me
Dealership Experience 2 years 9 months
Industry Experience 3 years 7 months
Recent Reviews

Sep 08, 2022

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Chad lockwood was awesome and my experience with him and

Chad lockwood was awesome and my experience with him and dealership was nothing but Positive. Great atmosphere as well.

Aug 07, 2022

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This is the only place we will buy a car.

This is the only place we will buy a car. They were honest and did not try to squeeze the price of cars to the extreme during this shortage. Dan was a great person to work with.

Aug 03, 2022

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The salesman was very helpful and made the process as

The salesman was very helpful and made the process as easy as it could be.

Aug 01, 2022

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Chad treated us great!

Chad treated us great! It was a quick and painless buying experience. A lot has changed in the past few years with car buying, but they treated us fairly, and came through after the sale with a few hiccups .

Jul 28, 2022

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I had a good experience at Ken Garff Honda Riverdale.

I had a good experience at Ken Garff Honda Riverdale. Chad took good care of us.

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Marna Sakios

Marna Sakios

Certified Sales Consultant

43 Reviews
Certified
Contact Me
Dealership Experience 1 years 9 months
Industry Experience 5 years 7 months
Recent Reviews

Aug 27, 2022

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I left Honda more happy than ever.

I left Honda more happy than ever. I went to other dealerships that same day and was turned down or there were no options. Honda was my last hope, but if i knew that things were going to end the way it did, i shouldve gone there to begin with. Hands down, best dealership !!

Aug 23, 2022

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Dan King did a great job helping me out with buying my

Dan King did a great job helping me out with buying my first car! The process was super fast!

Jul 12, 2022

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Marna was excellent and very professional.

Marna was excellent and very professional. Answered every question, with attention to detail. Definitely would recommend family and friends!

Jul 08, 2022

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The building was clean and well kept, and the staff were

The building was clean and well kept, and the staff were all very friendly and polite.

Jun 11, 2022

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They have a few cars and were good to work with.

They have a few cars and were good to work with. Nice job Marna. Dang cool shortage.

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Michael Goodrich

Michael Goodrich

Certified Sales Consultant
Contact Me
Dealership Experience 4 years 2 months
Industry Experience 8 years 7 months
Here to help our customers! There are too many dishonest people in this industry so I am here to be the good guy! Customer service focused and goal driven! No high pressure
Recent Reviews

Aug 08, 2022

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Tyler was awesome and easy to work with despite the curve

Tyler was awesome and easy to work with despite the curve xxxxx that came up. Great guy !

Jul 09, 2022

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They get you in your car as fast as they can, with a

They get you in your car as fast as they can, with a smile on their faces

May 01, 2022

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This is the 2nd car I've purchased from them.

This is the 2nd car I've purchased from them. Apart from their Non-Refundable deposit to put a hold on a used-car, I have no complaints about this dealership from start to finish.

Apr 23, 2022

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By far the best and easiest dealership I’ve ever dealt

By far the best and easiest dealership I’ve ever dealt with. I can’t say enough about them and I appreciate they way I was treated with respect from the moment I walked in to the moment I left

Jan 14, 2022

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Bought a used car and I’m thrilled about it. Tyler...

Bought a used car and I’m thrilled about it. Tyler Briscoe did an amazing job was very helpful and I would definitely purchase another vehicle from here again. Thank you so much for the great experience.

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Joey Burns

Joey Burns

General Manager
Recent Reviews

Jul 22, 2022

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Employee Rating

I appreciate the personal care they took to resolve some

I appreciate the personal care they took to resolve some concerns. They’re service is prompt and reasonable. I like the atmosphere in the waiting room and the choice to have a shuttle home. I’m pleased with Honda Riverdale employees. .

Mar 12, 2022

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This is and has been the best service department in the

This is and has been the best service department in the Mountain West in my opinion based on numerous services performed on my vehicles through the years. No worries, no problems just promises kept.

Dec 02, 2021

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Awesome customer service and help explaining the options...

Awesome customer service and help explaining the options on the car and was a great overall experience

Oct 18, 2021

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Everyone was very friendly, helpful and quick to respond....

Everyone was very friendly, helpful and quick to respond. Joey, Mike, and Jordan were great to work with!

Jun 30, 2021

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Great experience, great service! I’m happy to say that I...

Great experience, great service! I’m happy to say that I had a great experience buying my Honda. Braydon was diligent, patient, and knowledgeable in the sale. Josh figured out any snags in financing in which the sales team worked hard to maintain the value of the sale for me. Alex was prompt and diligent in helping me get scheduled for extra services. I felt heard and this team lives up to the Ken Garff promise. I look forward to working with and recommending them in the future.

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Zach Dickson

Zach Dickson

Certified Sales Consultant

36 Reviews
Certified
Contact Me
Dealership Experience 2 years 9 months
Industry Experience 1 years 2 months
Recent Reviews

Sep 09, 2022

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Zack D.

Zack D. Was the Best salesman. Great to work with. I highly recommend. Great Experience

Aug 30, 2022

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Zach was awesome to work with and made the whole car

Zach was awesome to work with and made the whole car buying experience hassle-free!

Aug 08, 2022

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Tyler was awesome and easy to work with despite the curve

Tyler was awesome and easy to work with despite the curve xxxxx that came up. Great guy !

Jul 23, 2022

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Good experience.

Good experience. Able to get the car we wanted in a reasonable amount of time despite the limited available cars. Got a fair trade in on our old car. ( 2018 Outback ). Nice people to work with. No complaints.

Jul 15, 2022

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My experience was FANTASTIC!

My experience was FANTASTIC!!! Mainly because of Zach Dickson’s professional-honest-personable-excellent dealings with us!

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Jayson Bluhm

Jayson Bluhm

Certified Sales Consultant
Contact Me
Dealership Experience 3 years 2 months
Recent Reviews

Sep 08, 2022

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Employee Rating

Great service department very helpful, and waiting area

Great service department very helpful, and waiting area extremely comfortable with great amenities. Serviced my vehicle timely.

Sep 08, 2022

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Service was done quickly and efficiently .

Service was done quickly and efficiently . I love how they send me a video of needed maintenance.

Sep 06, 2022

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Employees always courteous!

Employees always courteous! Answer all my questions and know my car is treated with care!

Aug 08, 2022

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Tyler was awesome and easy to work with despite the curve

Tyler was awesome and easy to work with despite the curve xxxxx that came up. Great guy !

Jun 08, 2022

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I had a great buying experience with Jayson!

I had a great buying experience with Jayson! He answered all of my questions and did his best to work with my budget. I look forward to using him as a salesman again in the future.

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Mike Coleman

Mike Coleman

Inventory Manager
Dealership Experience 8 years 3 months
Industry Experience 39 years
Recent Reviews

Jul 28, 2022

Dealership Rating
Employee Rating

We came to the the dealership to work with Mike Coleman

We came to the the dealership to work with Mike Coleman on purchasing a new Honda. Even though we knew him prior to coming in he was 100% professional and informative through the whole process. We reserved a CR-V that was what we were looking for and was kept up to speed on the process while we waited. Once the vehicle arrived we came in to finalize everything and it was a wonderful and stress free process. Overall this was the best car buying experience that we have ever had. We will definitely be back in the future when we are looking to buy another vehicle.

Jun 03, 2022

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Employee Rating

We have been buying our cars from Mario at Ken Garff

We have been buying our cars from Mario at Ken Garff Riverdale for 8 years now. He always goes above and beyond to take care of us! Thank you Mario!

May 23, 2022

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Zach and the crew at Riverdale Honda was absolutely

Zach and the crew at Riverdale Honda was absolutely amazing! I would buy my next Honda there without a doubt! Thanks guys

May 03, 2022

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Ken Garff Honda Riverdale is the place to go!

Ken Garff Honda Riverdale is the place to go! So friendly and help me get into my car as fast as possible even with the rough conditions of getting new cars.

Apr 15, 2022

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Tyler and Mike at Ken Garff are the best and took such

Tyler and Mike at Ken Garff are the best and took such great care of me! I love my new Honda Civic. Would not buy a new car anywhere else

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Sean Eastburn

Sean Eastburn

Parts Advisor
Dealership Experience 11 years
Industry Experience 11 years
Recent Reviews

Aug 08, 2022

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Tyler was awesome and easy to work with despite the curve

Tyler was awesome and easy to work with despite the curve xxxxx that came up. Great guy !

Jul 14, 2022

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Super quick and easy process was able to drop it off and

Super quick and easy process was able to drop it off and they had it done before noon!!! Absolutely phenomenal customer service too kept me updated throughout the entire process. 11/10 would recommend

Nov 22, 2021

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Everyone I worked with was very nice and helpful. It was...

Everyone I worked with was very nice and helpful. It was clear that they wanted me to be happy and get the best deal.

Nov 18, 2021

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Since I moved back to Utah 8ys ago, I have done my Honda...

Since I moved back to Utah 8ys ago, I have done my Honda vehicles. Its been a wonderful experience.

Jul 23, 2021

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Top rated dealership, Parts/Service departments are...

Top rated dealership, Parts/Service departments are always awesome! Always get treated like family! Best dealership around, hands down! Will never take my Pilot anywhere else!

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Angie Bechel

Angie Bechel

Administrative Assistant
Recent Reviews

Sep 17, 2022

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Employee Rating

I love the service dept at Ken Garff Honda Riverdale.

I love the service dept at Ken Garff Honda Riverdale. Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The parts counter will take time to answer your questions, and help you find the parts you need. Nothing but good to say about the dept. Except the manager is an LA Lakers fan. Go Celtics! 🤣

Aug 19, 2022

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I have been doing business here for over 20 years.

I have been doing business here for over 20 years. They are top to bottom the best dealership I have experienced. Mario is an excellent salesman, he adds a great personal touch. Rick runs an amazing service department as well. Good job guys!

Aug 18, 2022

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The times we are living in are challenging right now,

The times we are living in are challenging right now, post COVID, and people are on edge quite often because money is so tight due to inflation. I forgot all the crap for awhile with very nice people helping me at this dealership…thanks guys.

May 10, 2022

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I love this place!

I love this place! They are always super friendly. They always offer to help with what they can and answer any questions you may have!

Mar 12, 2022

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This is and has been the best service department in the

This is and has been the best service department in the Mountain West in my opinion based on numerous services performed on my vehicles through the years. No worries, no problems just promises kept.

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Michael Mejia

Michael Mejia

Internet Sales Consultant
Recent Reviews

May 18, 2022

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Employee Rating

Tyler was really great like always and the service from

Tyler was really great like always and the service from the honda dealer staff very nice and respectful. This is my third car that I buy with them and always a very nice experience.

Apr 28, 2022

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Muy buena pranctica muy amables recomendaciones muy

Muy buena pranctica muy amables recomendaciones muy bonita la camioneta grande perfecta para toda la familia

Mar 05, 2022

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I have been going to this dealership since 2012.

I have been going to this dealership since 2012. The sales representative, Tyler is awesome. All of the employees that I have come in contact with are excellent! Tyler always finds the right car that fits my budget. My 2 sons have also bought cars from Tyler. He knows his stuff and he is very considerate and helpful. Thank you so much Tyler for my new car. I truly appreciate you!

Jul 30, 2021

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I have been to many dealerships in utah, but this one is...

I have been to many dealerships in utah, but this one is the one i recommend to anyone that wants to buy a car from a human being! Not someone who is literally a spam call of a living person. This play is great. Super awesome atmosphere, of course hondas are the best, they even have a soda fountain there which is badass and the warranty you get of cars even used is awesome! Jeremy is a great guy there who helped me get my dream car and im sure he can do that for anyone!

Jul 24, 2021

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Easy peasy process. Dan has been very good in handling n...

Easy peasy process. Dan has been very good in handling n explaining things! Took only an hour of processing! Great n friendly environment! Highly recommended!

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Kylee Oldroyd

Kylee Oldroyd

Receptionist
Dealership Experience 6 years
Industry Experience 6 years
Recent Reviews

Sep 17, 2022

Dealership Rating
Employee Rating

I love the service dept at Ken Garff Honda Riverdale.

I love the service dept at Ken Garff Honda Riverdale. Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The parts counter will take time to answer your questions, and help you find the parts you need. Nothing but good to say about the dept. Except the manager is an LA Lakers fan. Go Celtics! 🤣

Sep 12, 2022

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Kylee is always so helpful when I call Ken Garff Honda

Kylee is always so helpful when I call Ken Garff Honda and I can't get through to the service deptment. Kylee is very knowledgeable where the staff is at the dealership if they are in a meeting or and sale's appointment, or the staff is at the refreshment stand! Even when I have to come to the dealership for service or a body shop appointment. I can see why Kylee is so great at her job because of GREAT customer service!! GREAT job Kylee!!

Aug 08, 2022

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Tyler was awesome and easy to work with despite the curve

Tyler was awesome and easy to work with despite the curve xxxxx that came up. Great guy !

Jul 16, 2022

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It's a a very relaxed and inviting environment and I felt

It's a a very relaxed and inviting environment and I felt very comfortable while purchasing my new truck that I absolutely love!

Feb 19, 2022

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very clean store with people who know what to do to help

very clean store with people who know what to do to help you buy a car

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Nicole Martinez

Nicole Martinez

Parts Front Counter
Recent Reviews

Sep 17, 2022

Dealership Rating
Employee Rating

I love the service dept at Ken Garff Honda Riverdale.

I love the service dept at Ken Garff Honda Riverdale. Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The parts counter will take time to answer your questions, and help you find the parts you need. Nothing but good to say about the dept. Except the manager is an LA Lakers fan. Go Celtics! 🤣

Aug 20, 2022

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Simply the best.

Simply the best. Better than all the rest!! I have been doing business here for more than 15 years. Won't go anywhere else. If my wife was a mechanic somewhere else I would still bring my car here.

Aug 18, 2022

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The times we are living in are challenging right now,

The times we are living in are challenging right now, post COVID, and people are on edge quite often because money is so tight due to inflation. I forgot all the crap for awhile with very nice people helping me at this dealership…thanks guys.

Aug 08, 2022

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Tyler was awesome and easy to work with despite the curve

Tyler was awesome and easy to work with despite the curve xxxxx that came up. Great guy !

Jul 29, 2022

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Employee Rating

They were able to get my wife's minivan into their shop

They were able to get my wife's minivan into their shop quickly and diagnosed the electrical problem in a couple of hours and I was on my way in no time. Have not had any problems since. The friendly and professional staff and the excellent shop professionals really care about you and your family and want your vehicle to be safe. Thank You Team Garf!

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Hugh Garrett

Hugh Garrett

Parts Manager
Recent Reviews

Jun 02, 2022

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Zack B was great and people were friendly.

Zack B was great and people were friendly. Have had problems with the service department in the past and parts cost more than performance Honda in Bountiful.

Jan 17, 2022

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I chose a Ridgeline from the inventory on order....

I chose a Ridgeline from the inventory on order. Inventory in general is tight with any dealer right now. Zach Dickson was very helpful and insightful to our needs and vehicle interests. I felt no pressure so I could make the most logical choice for my business and personal needs. I was kept updated effectively about the arrival of my Ridgeline. They gained my trust and I am very pleased with my selection. Give Zach Dickson @ Ken Garff Honda Riverdale a call if you’re in need of a new or used car/truck.

Jun 25, 2021

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Great experience buying a vehicle from these guys....

Great experience buying a vehicle from these guys. Absolutely no pressure! No hidden fees unlike Tim Dahle Southtown. I test drove the vehicle I was interested in, come back filled out paperwork and was done. I absolutely recommend Ken Garff Riverdale.

Jan 25, 2021

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Mario and Hugh are seriously amazing and so incredibly...

Mario and Hugh are seriously amazing and so incredibly efficient. I would 10/10 recommend this place and them to anyone! There are not hidden fees and they do not pressure you into anything. They went out of their way to make sure I was taken care of when I was in a rather binding situation with an upside down trade in. I am so pleased with their service and I will be returning back with friends and family and when I want to upgrade again. They have amazing cars for a great price, these guys are the real deal! They will work with you because they are not there to make a sale but to help people.

May 30, 2020

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Tylor was great he remembered us from previous car sales....

Tylor was great he remembered us from previous car sales. So with our going in cércales. We were able to get a great deal. We have been with Honda since 2012 . That means 4 pilots and now our second Odyssey. Tyler has been their for the last3

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Erika Gonzalez

Erika Gonzalez

Receptionist
Recent Reviews

Aug 18, 2022

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Employee Rating

The times we are living in are challenging right now,

The times we are living in are challenging right now, post COVID, and people are on edge quite often because money is so tight due to inflation. I forgot all the crap for awhile with very nice people helping me at this dealership…thanks guys.

Aug 08, 2022

Dealership Rating
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Tyler was awesome and easy to work with despite the curve

Tyler was awesome and easy to work with despite the curve xxxxx that came up. Great guy !

Aug 04, 2022

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The process was really smooth.

The process was really smooth. Dan answer all our questions regarding the financial and contract aspects

Jul 04, 2022

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My experience here was amazing!

My experience here was amazing! First because all of the staff were really nice and helpful and second because of the one that helped us! Zach answered all my question and kept me updated with every detail of my car he helped me out and made me feel really comfortable buying my first car!

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Gerry Lakey

Gerry Lakey

Certified Sales Consultant
I moved to Northern Utah 25 years ago to ski for a year!! I love living close to skiing and selling cars at Ken Garff Honda. It's a great feeling to know you helped a customer into the vehicle they loved.
Recent Reviews

Aug 31, 2022

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This is the third vehicle we have purchased from Ken

This is the third vehicle we have purchased from Ken Garff. We love the no haggle customer service. Their salesman are always helpful and never give make us feel like we have to make a same day decision. We love Ken Garff, they make car buying easy!

Jul 14, 2022

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The sales person, Chad was a rockstar!

The sales person, Chad was a rockstar! Got me the information I needed and worked with me to get in line with the payments I needed. The process was flawless and being from out of town, this was well appreciated!

Jun 29, 2022

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We found a nice used odyssey in great condition and were

We found a nice used odyssey in great condition and were helped out quickly and professionally.

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Felisha Hupko

Felisha Hupko

Parts Advisor
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Anna Jameson

Anna Jameson

Service Advisor
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Conor Jameson

Conor Jameson

Certified Sales Consultant
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