We Hear YouMeet Our Staff
Frank Perez
Service Advisor
Tyler Briscoe
Certified Sales Consultant
Jeremy Butler
Certified Sales Consultant "Honda Butler"
Mario Saucedo
Certified Sales Consultant
Josh Caldwell
Service Advisor
Kevin Hurd
Service Assistant Manager
Rick Johnson
Service Manager
Isaac Maw
Finance Director
Marlin Widdison
Sales Team Lead
Alex Ruiz
Rental Fleet Manager/Service Advisor
Zach Brodis
Certified Sales Consultant
Abram Hardy
Sales Team Lead
Brian Walker
General Sales Manager
Josh Cashin
Finance Assistant
Dino Soto
Service Advisor
Daniel King
Certified Sales Consultant
Jordan Halley
Certified Sales Consultant
Joey Burns
General Manager
Michael Goodrich
Certified Sales Consultant
Mike Hiatt
Service Advisor
Braydon Hyer
Sales Consultant
Chad Lockwood
Sales Consultant
Kayleen Letcher
Parts Advisor
Mike Coleman
Inventory Manager
Sean Eastburn
Parts Advisor
Angie Bechel
Administrative Assistant
Abby Burns
Internet Sales Consultant
Alfredo Monzon
Service Advisor
Cyndi Gramse
Certified Sales Consultant
Michael Mejia
Internet Sales Consultant
Hugh Garrett
Parts Manager
Jesse Martinez
Service Advisor
Alex Arriola
Certified Sales Consultant
Frank Perez
Service Advisor
Jan 14, 2021
Over 4 years ago I purchased a used truck at this...
Over 4 years ago I purchased a used truck at this dealership and I've kept having it serviced at this location because of the great treatment I receive! Recently I took advantage of the valet service. They picked my vehicle up, took it to the dealership to be serviced and then brought it right back! I didn't have to leave work which saved a lot of time for me! Frank was extremely helpful with the whole process. He let me know that my truck was overdue for some fluid changes which I hadn't been aware of.
Jan 13, 2021
They are very quick and like that they offer options for...
They are very quick and like that they offer options for drop-off and pick-up if necessary. Like that they sent a video of the recommendations of service updates.
Jan 02, 2021
Always Friendly, helpful and efficient. Makes sure that...
Always Friendly, helpful and efficient. Makes sure that everything is taken care of in a timely manner. I do not like the Uber system at all, which the shuttle was very convenient to drop my car off and go to work and then it’s done by the time I’m off, but I am making it work.
Dec 31, 2020
Frank was very kind and knowledgeable! He kept me up to...
Frank was very kind and knowledgeable! He kept me up to date with my vehicles status. This dealership was very professional and the wait times were very minimal!
Dec 22, 2020
My experience with dealerships (other makes) has been...
My experience with dealerships (other makes) has been negative for a long time. Thus, I was very pleasantly surprised at how positive my experience was with the team at Ken Garff.
Tyler Briscoe
Certified Sales Consultant
Jan 15, 2021
Tyler did such a great job! Made it not only comfortable...
Tyler did such a great job! Made it not only comfortable for myself, but also my daughter and my dog too! He offered so many options and was so patient with us while we decided what worked best for our family. Definitely recommend! Thank you Tyler!
Jan 08, 2021
Tyler was absolutely amazing! He listened to every...
Tyler was absolutely amazing! He listened to every request i had! He made it his priority and went out of his way several times to make sure i was 100% satisfied with every tiny detail at the end of the day! I would 1000% recommend him and this dealership to anyone!!
Jan 03, 2021
Tyler is the best person to buy from. I have bought 4...
Tyler is the best person to buy from. I have bought 4 cars from him over the years. I will always continue to return to this location because of the world class experience that Tyler provides.
Dec 27, 2020
Tyler made the car buying experience easy and was very...
Tyler made the car buying experience easy and was very friendly and helpful! We would definitely come back to him in and to this location to buy another car in the future.
Dec 15, 2020
We went in test drove a Pilot. We told Tyler we would...
We went in test drove a Pilot. We told Tyler we would take the car. Came back in when we had the funds. He made sure everything was ready to be signed. I was in and out in less than 30 minutes. It was the best car buying experience I ever had.
Jeremy Butler
Certified Sales Consultant "Honda Butler"
Jan 15, 2021
My car purchase was smooth and the team arranged a...
My car purchase was smooth and the team arranged a Christmas Eve delivery. I would buy again from this dealership. Thank you for your help.
Jan 09, 2021
Jeremy Butler is the guy to go to 100 percent. He is...
Jeremy Butler is the guy to go to 100 percent. He is honest, and not a pushy kinda car salesman. It seems as though every car sales person says they will bend over backwards for a customer, but Jeremy ACTUALLY did for us, in many ways, even making two trips out to our house so we didn't have to go in, for Covid reasons. He is blunt. He is professional. He is quick. He is responsive. He is an all around great dude to work with. When my lease is up I will be back to see him, and I will tell everyone I know in the market for a Honda to go see him. I 100 recommend going to Jeremy for your next vehicle.
Jan 04, 2021
Jeremy was relaxed and enjoyable to work with. They...
Jeremy was relaxed and enjoyable to work with. They delivered our car on Christmas Eve with a red bow. We're very happy with our purchase.
Jan 02, 2021
This was a great experience. The trade in was fair and we...
This was a great experience. The trade in was fair and we enjoyed working with Jordan. This is the 2nd vehicle we have purchased from Ken Garff and are pleased with both experiences.
Dec 30, 2020
The deal was easy to work and was also very quickly...
The deal was easy to work and was also very quickly accomplished. No back and forth purchase prices one simple offer one simple deal. Which was quickly put together and ready to signed. I would highly recommend family and friends to do business with this dealership. Thank you everyone involved.
Mario Saucedo
Certified Sales Consultant
Jan 12, 2021
Mario is an amazing guy, he answers any questions you...
Mario is an amazing guy, he answers any questions you have, he’s very polite, and his response time is AMAZINGLY fast! He has helped my husband and I buy two Honda’s. I’d recommend him to anyone!
Jan 05, 2021
Mario was a great sales person. No pressure was...
Mario was a great sales person. No pressure was knowledgeable about different options. Helped with getting me the best deal. He was not your typical sales person which is why I like Ken Graff because they are willing to work with you and no pressure.
Jan 05, 2021
Nice and easy to work with both Mario and Abby! Would...
Nice and easy to work with both Mario and Abby! Would come back again in the nearby future and for services on my vehicles as well!
Jan 05, 2021
Mario was very professional and was easy to work. He did...
Mario was very professional and was easy to work. He did exactly what he was supposed to. Zero pressure. Ken Garff Honda is the best. I buy all my cars there
Dec 31, 2020
Very friendly and answers all questions. Definitely would...
Very friendly and answers all questions. Definitely would recommend anyone to him. Had a great experience for my first time buying a car. He got it done
Josh Caldwell
Service Advisor
Dec 25, 2020
Great people. Great jobLong wait to finish the wordWhy...
Great people. Great job Long wait to finish the word Why do I have to write 25 words I don’t like this survey but I do like you guys
Dec 22, 2020
My experience with dealerships (other makes) has been...
My experience with dealerships (other makes) has been negative for a long time. Thus, I was very pleasantly surprised at how positive my experience was with the team at Ken Garff.
Dec 17, 2020
I really appreciate the service department at Ken Garff...
I really appreciate the service department at Ken Garff Honda in Riverdale. They always listen carefully to my concerns and take good care of my vehicle.
Dec 17, 2020
Always there too lend a hand. With answering your...
Always there too lend a hand. With answering your concerns and questions! With keeping my car updated on what needs service. Keep up the good work!
Dec 17, 2020
Clean, quick, and very helpful service. I have had my...
Clean, quick, and very helpful service. I have had my vehicles serviced here for over 13 years because of their care and concern for my vehicle and me.
Kevin Hurd
Service Assistant Manager
Jan 14, 2021
This was my first time purchasing a car from a dealership...
This was my first time purchasing a car from a dealership and oh my goodness, I will never purchase a car from anyone else, they were awesome! Braydon went above and beyond for me and made my experience so seemless. Also, I am ABSOLUTLEY in love with my 2021 Honda Civic Sport. Best purchase!
Jan 14, 2021
We have been having service done with Ken Garff Honda for...
We have been having service done with Ken Garff Honda for a few years now. They always have great service and friendly staff. We’re very happy continuing working with them.
Jan 09, 2021
I know I will get an honest answer from Kevin. Why are...
I know I will get an honest answer from Kevin. Why are you asking for twenty five words? I will not do this again. Thank you.
Jan 06, 2021
I’m sorry but can’t remember the person I worked with. He...
I’m sorry but can’t remember the person I worked with. He was awesome though. He explained everything and kept me up to date on time.
Dec 26, 2020
Great people, friendly, knowledge and explain the service...
Great people, friendly, knowledge and explain the service to be done. Vehicle was serviced in the time I was told. Rick Johnson & his staff always do great work for me.
Rick Johnson
Service Manager
Jan 02, 2021
Always Friendly, helpful and efficient. Makes sure that...
Always Friendly, helpful and efficient. Makes sure that everything is taken care of in a timely manner. I do not like the Uber system at all, which the shuttle was very convenient to drop my car off and go to work and then it’s done by the time I’m off, but I am making it work.
Dec 26, 2020
Great people, friendly, knowledge and explain the service...
Great people, friendly, knowledge and explain the service to be done. Vehicle was serviced in the time I was told. Rick Johnson & his staff always do great work for me.
Dec 24, 2020
The service department is amazing. The staff is very...
The service department is amazing. The staff is very friendly, honest and helpful. I trust them my vehicle. They take care of the customer. I definitely will return and refer people to them.
Dec 22, 2020
My experience with dealerships (other makes) has been...
My experience with dealerships (other makes) has been negative for a long time. Thus, I was very pleasantly surprised at how positive my experience was with the team at Ken Garff.
Dec 11, 2020
Had a problem with my car and had a hard time getting it...
Had a problem with my car and had a hard time getting it fixed. Tyler got ahold me me and the parts department and they were able to find the problem and fix it that day. Always love when a company is willing to make things right even if there was confusion! Great job and Thank you!
Isaac Maw
Finance Director
Dec 30, 2020
The deal was easy to work and was also very quickly...
The deal was easy to work and was also very quickly accomplished. No back and forth purchase prices one simple offer one simple deal. Which was quickly put together and ready to signed. I would highly recommend family and friends to do business with this dealership. Thank you everyone involved.
Dec 05, 2020
Best car buying experience ever! My rep was Bob Scott....
Best car buying experience ever! My rep was Bob Scott. We called in advance and told him we wanted to drive a Honda CRV. When we got there he had one ready for us and we immediately went for a test drive. When we got back there a couple of things we said we didn't like about the car so he ran and found another car with the interior and colors that we did like and let us take that for a drive. After all of this We told him we had an appointment to look at another car (which was true) Here is where Bob really shined. He did not try to convince not to look at the other car. He did not even ask what the other car was. Instead, he said "great you guys go drive that other car. While your gone I will work up some numbers for lease and financing. If you come back I will have them ready for you and see what you think. We did come back and he did have the numbers ready. We had also told him that we wanted to see the numbers with tax, title, and fees. In essence the Out The door Price. that is he provided. He did not try to imbed any extra markup fees because "most people want this" He gave us exactly what we asked for. Needless to say that car is now sitting in my driveway and we could not be happier. Thank you Bob for being honest, straight forward, and actually being OK with the idea that maybe your car is not the one we wanted. PS> the other dealer did exactly the opposite of Bob. They actually said "what can we do to get you to not look at other cars". My answer was nothing! After that they basically phoned in the their efforts to sell us car. My verdict, if you are going to buy a Honda, buy it from Ken Garff and buy it from Bob. He is the best!
Nov 30, 2020
I have done business with this Honda dealership for the...
I have done business with this Honda dealership for the past 25 years. I have always been very happy with the customer service from all the sales, service, and parts departments. It is very easy to make a service appointment and I have always been very happy with all the service that they have performed on my vehicles. I continue to look forward to working with all of the people at Ken Garff Honda as they are very friendly and personable.
Oct 30, 2020
Tyler is the man! He came in on his day off to help my...
Tyler is the man! He came in on his day off to help my daughter get her 1st car! This would be number 4 we've purchased through Tyler. Wonder salesman and my go to car guy.
Oct 29, 2020
Tyler has been my go to Salesman.. I have purchased 3...
Tyler has been my go to Salesman.. I have purchased 3 vehicles from him.. Tyler has the personality that makes you feel comfortable and respected..
Marlin Widdison
Sales Team Lead
Jan 13, 2021
Brayden Hyer made this the most pleasant car buying...
Brayden Hyer made this the most pleasant car buying experience we have ever had. We appreciate his professionalism and ability to connect with us and our needs. I will recommend Brayden and Ken Garff Honda to everyone I know looking for a new Honda.
Jan 09, 2021
Braydon was attentive and took time to understand my...
Braydon was attentive and took time to understand my concerns and answer my questions before I even needed to ask them. Best customer service I’ve had.
Jan 04, 2021
Daniel and Marlin were awesome. Got me the car I wanted...
Daniel and Marlin were awesome. Got me the car I wanted and payments in my price range. Will always come to this dealership for a car and I’ll be recommending it to any one I know.
Dec 16, 2020
Zach Brodis made this the easiest car buying experience I...
Zach Brodis made this the easiest car buying experience I have encountered. He stayed in contact with me for over a month letting me know when vehicles came in that I was looking for. I also brought the car in for an oil change and Alfredo Monzon was excellent. From start to finish it was a great experience 10/10. Thank you Zach, Brian and Marlin!
Nov 29, 2020
Outstanding Service knowledgeable staff Mr. Marlin...
Outstanding Service knowledgeable staff Mr. Marlin Widdison and Mr. Zach Brodis help us a lot. They complied with all our request. Great service. Thank you everyone!
Alex Ruiz
Rental Fleet Manager/Service Advisor
Dec 22, 2020
My experience with dealerships (other makes) has been...
My experience with dealerships (other makes) has been negative for a long time. Thus, I was very pleasantly surprised at how positive my experience was with the team at Ken Garff.
Nov 03, 2020
Very friendly and attentive staff. Comfortable lounge if...
Very friendly and attentive staff. Comfortable lounge if you want to wait and free Uber if you need to leave. They pick you up to come back as well.
Oct 20, 2020
Ken Garff service is always top notch,on time and...
Ken Garff service is always top notch,on time and complete. I will always go there to have my cars serviced. Thank you Ken Garff
Oct 15, 2020
always fast and smooth, great cleaning and protection...
always fast and smooth, great cleaning and protection during covid, offered a ride home, but they were so fast I just waited, Updated my records and printed me a copy of my Elements history, always friendly and customer is always first! thanks
Sep 29, 2020
Purchased our 2014 accord touring used at ken garff...
Purchased our 2014 accord touring used at ken garff Honda. it was a pleasant and fast purchase. We purchased a extended warranty for rim repair if damage occurs well good thing rim rubbed a curb. We contacted service department they had a appointment made quickly. No hassle to get rim repaired. such great sales and service departments.
Zach Brodis
Certified Sales Consultant
Jan 06, 2021
The salesperson was professional and courteous they fixed...
The salesperson was professional and courteous they fixed a problem with the vehicle after delivery very satisfied with and would recommend love are new vehicle
Jan 01, 2021
I had a no hassle experience, but it did take several...
I had a no hassle experience, but it did take several hours to complete the paperwork. Zach was wonderful to work with, very knowledgeable and not pushy.
Dec 16, 2020
Zach Brodis made this the easiest car buying experience I...
Zach Brodis made this the easiest car buying experience I have encountered. He stayed in contact with me for over a month letting me know when vehicles came in that I was looking for. I also brought the car in for an oil change and Alfredo Monzon was excellent. From start to finish it was a great experience 10/10. Thank you Zach, Brian and Marlin!
Dec 02, 2020
Excellent customer service and enjoyed working with Zach...
Excellent customer service and enjoyed working with Zach Brodis. I got the car I wanted with the accessories I preferred, and some additional warranties and services to maintain my car. There was no hard sell or pressure from Zach and the warranties seemed very appropriate.
Nov 29, 2020
Outstanding Service knowledgeable staff Mr. Marlin...
Outstanding Service knowledgeable staff Mr. Marlin Widdison and Mr. Zach Brodis help us a lot. They complied with all our request. Great service. Thank you everyone!
Abram Hardy
Sales Team Lead
Jan 15, 2021
My car purchase was smooth and the team arranged a...
My car purchase was smooth and the team arranged a Christmas Eve delivery. I would buy again from this dealership. Thank you for your help.
Nov 20, 2020
Working with Jeremy was delightful, what every car buying...
Working with Jeremy was delightful, what every car buying experience should be. He was equally friendly and professional. It was a pleasure working with him, he exudes positivity. My cosigner had to catch a flight and couldn't make it to Ogden to sign papers- Jeremy offered to meet us at the airport so that I could take the vehicle home same day. He rushed to put papers together and drove the car to Salt Lake to meet us. I was able to drive it home that day. Excellent service. First time working with Ken Garff Honda. I give the dealership five stars- everyone seemed to be in good spirits and there weren't groups of salespeople huddled together on their phones- as is the case at so many dealerships. The environment here was airy, energetic, upbeat, and welcoming.
Oct 29, 2020
Everyone was awesome to work with! Very helpful and...
Everyone was awesome to work with! Very helpful and knowledgeable and took the time to answer all questions I had! I love my new CR-V!
Sep 15, 2020
This dealership is awesome especially jeremy who is a big...
This dealership is awesome especially jeremy who is a big help in my decision making getting a car.. very friendly no hassle. thank you for helping me get what i really want. keep up the good work.
Aug 18, 2020
I had a great experience at Ken Garff Honda. They helped...
I had a great experience at Ken Garff Honda. They helped me figure out what I wanted and found me the right car at a good price.
Brian Walker
General Sales Manager
Jan 09, 2021
Braydon was attentive and took time to understand my...
Braydon was attentive and took time to understand my concerns and answer my questions before I even needed to ask them. Best customer service I’ve had.
Jan 02, 2021
This is the second Honda we have purchased at Ken Garff...
This is the second Honda we have purchased at Ken Garff Honda Riverdale. We love the friendly, non pressure, knowledgeable sales people. Braydon Hyer was fabulous to work with! He found the make and color of car we were looking for which wasn't on their lot and had it ready for us the next day. He even stayed late to show us how everything worked to prepare us for our trip home. We highly recommend Braydon and the team at Ken Graff Honda Riverdale.
Dec 16, 2020
Zach Brodis made this the easiest car buying experience I...
Zach Brodis made this the easiest car buying experience I have encountered. He stayed in contact with me for over a month letting me know when vehicles came in that I was looking for. I also brought the car in for an oil change and Alfredo Monzon was excellent. From start to finish it was a great experience 10/10. Thank you Zach, Brian and Marlin!
Dec 08, 2020
This was the best experience I’ve ever had buying a new...
This was the best experience I’ve ever had buying a new car! In and out in under two hours! Awesome! It’s usually an all day experience! They hassle me about adding on more to the package even though I say no. They didn’t do that to me. They excepted what I said and I said okay, done deal!
Nov 17, 2020
I am extremely impressed with my sales representative and...
I am extremely impressed with my sales representative and the service I received. Never had such a great time buying a new car. Thank you!
Josh Cashin
Finance Assistant
Jan 04, 2021
Daniel and Marlin were awesome. Got me the car I wanted...
Daniel and Marlin were awesome. Got me the car I wanted and payments in my price range. Will always come to this dealership for a car and I’ll be recommending it to any one I know.
Dec 30, 2020
The deal was easy to work and was also very quickly...
The deal was easy to work and was also very quickly accomplished. No back and forth purchase prices one simple offer one simple deal. Which was quickly put together and ready to signed. I would highly recommend family and friends to do business with this dealership. Thank you everyone involved.
Dec 08, 2020
This was the best experience I’ve ever had buying a new...
This was the best experience I’ve ever had buying a new car! In and out in under two hours! Awesome! It’s usually an all day experience! They hassle me about adding on more to the package even though I say no. They didn’t do that to me. They excepted what I said and I said okay, done deal!
Nov 20, 2020
Great service, thinking with the customer, not pushy,...
Great service, thinking with the customer, not pushy, good information on alternatives. Friendly, COVID minded, clean and clear. This dealer is on 950 W Riverdale Road in Riverdale and has a sales and service department.
Oct 29, 2020
Everyone was awesome to work with! Very helpful and...
Everyone was awesome to work with! Very helpful and knowledgeable and took the time to answer all questions I had! I love my new CR-V!
Dino Soto
Service Advisor
Jan 13, 2021
Everyone seemed courteous and the car repair request were...
Everyone seemed courteous and the car repair request were done in a timely manor. I have no complaints. When I buy another Honda, I will be from Ken Garff Riverdale.
Dec 27, 2020
First visit was scheduled to have a recall service and...
First visit was scheduled to have a recall service and when I arrived the service rep was clueless about the recall and told me the part needed to be ordered! Why wasn’t it ordered when I first scheduled my appt 10 days prior? My time was wasted and I left very upset. Second visit was scheduled a week ahead and luckily I was able to talk to a more competent advisor who was professional and knowledgeable. My experience turned around this second time as when we arrived to drop the vehicle, the part was ready and they took the car in. The new hiccup was that the service should have been done by end of day, but they ran behind so they had to keep it overnight. another inconvenience and ride arrangement for me. The positive is that the service advisor at the desk was also professional and helpful. This made the pain of delayed pickup easier. All in all, the recall service was performed and we have the car back. My rating is based on the inconveniences experienced during this service.
Dec 22, 2020
My experience with dealerships (other makes) has been...
My experience with dealerships (other makes) has been negative for a long time. Thus, I was very pleasantly surprised at how positive my experience was with the team at Ken Garff.
Dec 21, 2020
The service department is very friendly. They are...
The service department is very friendly. They are interested in what you need and your concerns. They are fast and efficient. I like how they keep you informed on what they are doing through text message.
Dec 21, 2020
I purchased my vehicle from them a few months ago and a...
I purchased my vehicle from them a few months ago and a part of that deal was their Advantage Care package for oil change and tire rotation. Scheduling through the website was a breeze! I opted for them to pick up and drop off my car for the service while I was at work, and the attendant was very friendly. The service took them no time at all, and I had my car back before lunch! I also appreciated the visual report of the multi-point inspection that was texted to me.
Daniel King
Certified Sales Consultant
Jan 14, 2021
This was my first time purchasing a car from a dealership...
This was my first time purchasing a car from a dealership and oh my goodness, I will never purchase a car from anyone else, they were awesome! Braydon went above and beyond for me and made my experience so seemless. Also, I am ABSOLUTLEY in love with my 2021 Honda Civic Sport. Best purchase!
Jan 06, 2021
Dan was awesome, he answered all my questions and made...
Dan was awesome, he answered all my questions and made sure I had the perfect car. No pressure and the follow up was great! Ken Garff is a great place to buy a vehicle and they support the local schools!
Jan 04, 2021
Daniel and Marlin were awesome. Got me the car I wanted...
Daniel and Marlin were awesome. Got me the car I wanted and payments in my price range. Will always come to this dealership for a car and I’ll be recommending it to any one I know.
Dec 30, 2020
The deal was easy to work and was also very quickly...
The deal was easy to work and was also very quickly accomplished. No back and forth purchase prices one simple offer one simple deal. Which was quickly put together and ready to signed. I would highly recommend family and friends to do business with this dealership. Thank you everyone involved.
Dec 30, 2020
Dan King was an excellent salesman. He was incredibly...
Dan King was an excellent salesman. He was incredibly professional and was genuinely interested in and listened to what we wanted in a car. We are happy with the deal we got on our dream car. It was a wonderful experience from beginning to end.
Jordan Halley
Certified Sales Consultant
Jan 02, 2021
This was a great experience. The trade in was fair and we...
This was a great experience. The trade in was fair and we enjoyed working with Jordan. This is the 2nd vehicle we have purchased from Ken Garff and are pleased with both experiences.
Dec 30, 2020
The deal was easy to work and was also very quickly...
The deal was easy to work and was also very quickly accomplished. No back and forth purchase prices one simple offer one simple deal. Which was quickly put together and ready to signed. I would highly recommend family and friends to do business with this dealership. Thank you everyone involved.
Dec 11, 2020
Jordan was great, kept in touch with me in a good way to...
Jordan was great, kept in touch with me in a good way to pushy. He worked with me on the price. He even brought the paperwork to my office to sign and he is going to deliver the car to me so I don’t have to drive up to Ogden
Dec 08, 2020
Actually, the best experience that I have had at a new...
Actually, the best experience that I have had at a new car dealer. Got to test drive the cars I was interested in, they showed me the price including Tax and License other dealers haven't done that. Ask me once if I would do a purchase today, I said I don’t make same day decision wasn’t asked again. Came back two days later and bought the care. Thanks for the no pressure sales it made the experience enjoyable. It’s not often you enjoy spending 30K. 👍
Dec 05, 2020
We appreciated that Jordan was neither pushy or...
We appreciated that Jordan was neither pushy or overbearing, unlike some dealerships we have been to. He was very friendly and tried to get us the best deal possible.
Joey Burns
General Manager
Nov 05, 2020
This is the BEST service a person can get!! I have never...
This is the BEST service a person can get!! I have never been disappointed in the service or the management. Josh took very good care for me and Rick was and is always friendly and interested.
Sep 15, 2020
This dealership is awesome especially jeremy who is a big...
This dealership is awesome especially jeremy who is a big help in my decision making getting a car.. very friendly no hassle. thank you for helping me get what i really want. keep up the good work.
Jun 02, 2020
The dealer is always super helpful and prompt always...
The dealer is always super helpful and prompt always ready and willing to help in courteous kind friendly way. Best place to get service north of Salt Lake City actually and all of Utah
May 17, 2020
Mario takes care of me every time I come in or if I have...
Mario takes care of me every time I come in or if I have a question or a small problem he has the answer ! Love him 👍🦊
May 15, 2020
First time I've ever brought my car in since I bought it...
First time I've ever brought my car in since I bought it from a private seller on KSL. Everyone was incredibly kind from the moment I arrived to the moment I left. I will definitely be coming back and would highly recommend to anyone who values stellar customer service. As a woman, that was extremely important to me as well--because I don't want to get taken advantage of. Never got that vibe there. Would definitely recommend!!
Michael Goodrich
Certified Sales Consultant
Jan 09, 2021
They were very helpful and worked with me on everything I...
They were very helpful and worked with me on everything I wanted. It was the best car buying experience i have had. I will come back next time.
Nov 27, 2020
Zero hassle, 100% if negotiation over text and email. App...
Zero hassle, 100% if negotiation over text and email. App via email was in and out in less the 30 mins. Just went in and handed old car keys, signed the docs and was off!
Nov 23, 2020
Michael G was excellent in showing us the options and...
Michael G was excellent in showing us the options and also in working on our trade in. Would recommend the dealership to others who are interesting in changing cars.
Nov 17, 2020
They did good work for me and got my car back on the road...
They did good work for me and got my car back on the road so so so so so so so so so so so quickly.
Aug 07, 2020
Friendly and Helpful service reps. Took extra time to...
Friendly and Helpful service reps. Took extra time to help us familiarize ourselves with all the features of our new car. All employees also wore there face covering during the whole process...That shows you care.
Mike Hiatt
Service Advisor
Jan 14, 2021
I have really appreciated the service department at Ken...
I have really appreciated the service department at Ken Garff every time I have taken one of my two Honda's in for service. Thank you for exceeding my expectations.
Dec 29, 2020
I was kept well informed about the work being done....
I was kept well informed about the work being done. Everything went as scheduled and my vehicle was returned in a clean condition. I was happy with the work.
Dec 27, 2020
First visit was scheduled to have a recall service and...
First visit was scheduled to have a recall service and when I arrived the service rep was clueless about the recall and told me the part needed to be ordered! Why wasn’t it ordered when I first scheduled my appt 10 days prior? My time was wasted and I left very upset. Second visit was scheduled a week ahead and luckily I was able to talk to a more competent advisor who was professional and knowledgeable. My experience turned around this second time as when we arrived to drop the vehicle, the part was ready and they took the car in. The new hiccup was that the service should have been done by end of day, but they ran behind so they had to keep it overnight. another inconvenience and ride arrangement for me. The positive is that the service advisor at the desk was also professional and helpful. This made the pain of delayed pickup easier. All in all, the recall service was performed and we have the car back. My rating is based on the inconveniences experienced during this service.
Dec 22, 2020
My experience with dealerships (other makes) has been...
My experience with dealerships (other makes) has been negative for a long time. Thus, I was very pleasantly surprised at how positive my experience was with the team at Ken Garff.
Dec 19, 2020
Competent, clean, efficient and friendly service. Not...
Competent, clean, efficient and friendly service. Not pushy to services to what you want, but will give advice which is sound. I have bought and serviced cars here for 15 years.
Braydon Hyer
Sales Consultant
Jan 14, 2021
This was my first time purchasing a car from a dealership...
This was my first time purchasing a car from a dealership and oh my goodness, I will never purchase a car from anyone else, they were awesome! Braydon went above and beyond for me and made my experience so seemless. Also, I am ABSOLUTLEY in love with my 2021 Honda Civic Sport. Best purchase!
Jan 13, 2021
Brayden Hyer made this the most pleasant car buying...
Brayden Hyer made this the most pleasant car buying experience we have ever had. We appreciate his professionalism and ability to connect with us and our needs. I will recommend Brayden and Ken Garff Honda to everyone I know looking for a new Honda.
Jan 09, 2021
Braydon was attentive and took time to understand my...
Braydon was attentive and took time to understand my concerns and answer my questions before I even needed to ask them. Best customer service I’ve had.
Jan 02, 2021
This is the second Honda we have purchased at Ken Garff...
This is the second Honda we have purchased at Ken Garff Honda Riverdale. We love the friendly, non pressure, knowledgeable sales people. Braydon Hyer was fabulous to work with! He found the make and color of car we were looking for which wasn't on their lot and had it ready for us the next day. He even stayed late to show us how everything worked to prepare us for our trip home. We highly recommend Braydon and the team at Ken Graff Honda Riverdale.
Dec 30, 2020
The deal was easy to work and was also very quickly...
The deal was easy to work and was also very quickly accomplished. No back and forth purchase prices one simple offer one simple deal. Which was quickly put together and ready to signed. I would highly recommend family and friends to do business with this dealership. Thank you everyone involved.
Chad Lockwood
Sales Consultant
Jan 14, 2021
This was my first time purchasing a car from a dealership...
This was my first time purchasing a car from a dealership and oh my goodness, I will never purchase a car from anyone else, they were awesome! Braydon went above and beyond for me and made my experience so seemless. Also, I am ABSOLUTLEY in love with my 2021 Honda Civic Sport. Best purchase!
Dec 30, 2020
The deal was easy to work and was also very quickly...
The deal was easy to work and was also very quickly accomplished. No back and forth purchase prices one simple offer one simple deal. Which was quickly put together and ready to signed. I would highly recommend family and friends to do business with this dealership. Thank you everyone involved.
Nov 04, 2020
All of the staff we worked with were so kind and helpful....
All of the staff we worked with were so kind and helpful. The buying experience was straightforward and easy. Very happy overall with our experience.
Nov 03, 2020
Easiest and best truck buying experience ever. Thank...
Easiest and best truck buying experience ever. Thank you guys for helping me make this such a great experience. It was actually painless. Thanks Chad.
Oct 18, 2020
Working with Mario and Chad was very easy! Both sells men...
Working with Mario and Chad was very easy! Both sells men took time to work with me even past normal business hours. They listened and did not push any unwanted products on me. Overall I would highly recommend Ken Garff and in particular Mario and Chad.
Kayleen Letcher
Parts Advisor
Dec 18, 2020
Cindi paid attention to our needs. She’s very personable...
Cindi paid attention to our needs. She’s very personable and willing to do whatever to help. We will ask for her again if we need another vehicle.
Sep 09, 2020
I was a Toyota Owner. I had an Avalon and a RAV-4,...
I was a Toyota Owner. I had an Avalon and a RAV-4, however when I retired I wanted a pickup truck. After driving the Tundra and Tacoma, I found the ride terrible and hard to get in and out. I found a used 2018 Ridgeline and loved it. It had a few issues, so I had Ken Garff take care of them. It was OUTSTANDING customer service compared to Tony Divino. I am now pricing an aftermarket tailgate lock, however I plan on visiting Ken Garff for a bid as well. A clean and professional environment. Thank You.
Jul 23, 2020
Great service in a timely manner!
I have enjoyed working with the service department at Ken Garff. They have kept my old Honda Element in excellent condition. I didn't buy the Element through your dealership but I won't go back to Willey Honda aka Performance Honda. Your staff are very professional and easy to work with. I will keep bringing my vehicles to you guys. Thanks.
Jul 04, 2020
First of all I have been having vehicles serviced there...
First of all I have been having vehicles serviced there for 3 years and have been very pleased with the service. Secondly, this is my second Honda I have purchased through them and have had a good experience.
Jun 28, 2020
Love the car, one thing made me upset, salesman Tyler...
Love the car, one thing made me upset, salesman Tyler said they would take care of any small dents on the car if they were smaller than a dollar bill, what a sucker i was to believe that, got some pea size dents on the hood and was told they don't fix that. ( big sucker).
Mike Coleman
Inventory Manager
Dec 04, 2020
The whole process great! Stan Schubach in Salt Lake found...
The whole process great! Stan Schubach in Salt Lake found me car I wanted and Mike Cole and Mario took great care of me in Ogden!
Jun 02, 2020
The dealer is always super helpful and prompt always...
The dealer is always super helpful and prompt always ready and willing to help in courteous kind friendly way. Best place to get service north of Salt Lake City actually and all of Utah
Feb 27, 2020
Another GREAT experience! Jeremy was such a pleasure to...
Another GREAT experience! Jeremy was such a pleasure to work with. Very knowledgeable and professional. You have a fantastic employee. Mike Coleman, who sold us a 2018 Ridgeline a couple years ago and the reason we came back, was enjoyable to work with. We met Brian Walker who was a pleasure to work with. You front desk person, Maddy, was pleasant a welcoming. You have a long term relationship with us. Thank you very much for such an enjoyable and smooth experience.
Feb 13, 2020
Great purchasing experience with Ken Graff Honda...
Great purchasing experience with Ken Graff Honda Riverdale! Bernie I even entered the dealership, I already knew what their best price would be on v the vehicle we purchased. I really appreciated their openness and no-pressure approach to sales.
Nov 28, 2019
Exceptional buying experience
My experience with buying a new car at Ken Garff Honda was exceptional! My sales person was Jayson, and even though Jayson is hearing impaired, that did not prevent him from providing excellent customer service to me and my husband on the purchase of our new CR-V. I would recommend Ken Garff Honda of Riverdale to anyone interested in purchasing a new Honda vehicle.
Sean Eastburn
Parts Advisor
Apr 10, 2020
This is a great dealership. They helped me fast and let...
This is a great dealership. They helped me fast and let me know all of the information that I needed to know. They have a helpful environment
Feb 28, 2020
Great Serivce as always! Best part is always getting it...
Great Serivce as always! Best part is always getting it done by the time they quote if not sooner! Thank You so much Ken Garff
Nov 15, 2019
Oil and service.
It was a Saturday afternoon, and I was a few hundred miles over on my oil change cause I had been putting it off due to being busy. Well I called into Ken Garff Honda and asked what kind of time I would be looking at, To get my car serviced, and he explained it would be very quick. so I was close, and decided to stop by. Now this is where it gets good, they seemed very busy, so I was a little skeptical about it being done quickly. But I thought what the heck, I’m already here, I can either get some accessories I need/want or go browse around at a few stores close by. Well, by the time I dropped my car off and gave the gentleman my info, I barely had enough time to walk to a store and browse around and they were already done. They had also sent a video of the service and explained to me other things that I should do in the future. I finished what I was doing, and went back to pick my car up. they changed my oil, rotated my tires, and cleaned and vacuumed my car. I was pretty impressed with the service I received.
Nov 08, 2019
Even though I work here they still treated me as any other c
Always have had great service. Weather its downtown or in riverdale great people great staff. That's even if I didnt work here love the higher ups and everyone in general.
Aug 07, 2019
Good customer service
Service advisiors took the time to explain and respond to many questions regarding the need to replace our tires on a 1-yr old car.
Angie Bechel
Administrative Assistant
Jan 15, 2021
Tyler did such a great job! Made it not only comfortable...
Tyler did such a great job! Made it not only comfortable for myself, but also my daughter and my dog too! He offered so many options and was so patient with us while we decided what worked best for our family. Definitely recommend! Thank you Tyler!
Aug 12, 2020
I have purchased all three of my Honda CR-V vehicles at...
I have purchased all three of my Honda CR-V vehicles at Ken Garff Honda Riverdale! I have had all three of them serviced there exclusively as well. The service process is seamless and the quality of the work is unmatched.
Feb 04, 2020
They were all very friendly, my daughter was Hungary and...
They were all very friendly, my daughter was Hungary and they got her food from the breakroom. Our salesman was awesome tried to get us as many deals as he could. Great Team!!
Jan 02, 2020
Fantastic experience!
Vinnie was knowledgeable, friendly and not overly pushy. I walked away with a car I love and found the experience smooth overall. I would highly recommend this dealership!
Nov 24, 2019
Satisfied Customer
Frank Perez is an asset to Ken Garff Honda.. very professional and efficient - as are all of your representatives A pleasure doing business with you!
Abby Burns
Internet Sales Consultant
Jan 05, 2021
Nice and easy to work with both Mario and Abby! Would...
Nice and easy to work with both Mario and Abby! Would come back again in the nearby future and for services on my vehicles as well!
Dec 15, 2020
We went in test drove a Pilot. We told Tyler we would...
We went in test drove a Pilot. We told Tyler we would take the car. Came back in when we had the funds. He made sure everything was ready to be signed. I was in and out in less than 30 minutes. It was the best car buying experience I ever had.
Nov 17, 2020
They did good work for me and got my car back on the road...
They did good work for me and got my car back on the road so so so so so so so so so so so quickly.
Oct 13, 2020
Very responsive, polite and fast! I enjoyed working with...
Very responsive, polite and fast! I enjoyed working with the team and look forward to getting my Fiat delivered. I would not hesitate to do business with the dealership again
Jun 09, 2020
It was great to work with Ken Garff. The staff was very...
It was great to work with Ken Garff. The staff was very helpful. No games. Great People. Way better than the experience we had Stockton 12 Honda in 2017. I like the option of doing so much online through the chat or email. Sitting at a dealership all day is a pain. Online is the way to go.
Alfredo Monzon
Service Advisor
Jan 04, 2021
Alfredo was superb! I was a walked-in customer, and...
Alfredo was superb! I was a walked-in customer, and Alfrefo helped me out and took care of what I needed to be to with my vehicle. He even threw-out a free inspection! Nice working with Alfredo!
Jan 02, 2021
Every time we have been in for service, we are treated...
Every time we have been in for service, we are treated with kindness and timeliness. All the work that has been done on our vehicle has been explained.
Dec 31, 2020
Kind Greeting- good service - very helpful. Alfredo was...
Kind Greeting- good service - very helpful. Alfredo was good to help me. I just needed a new battery but he made the experience less painful than it could have been
Dec 26, 2020
As someone who doesn’t know much about cars, it’s nice to...
As someone who doesn’t know much about cars, it’s nice to know that I can trust this location to give me an honest assessment of my Honda and won’t try to take advantage of me. Great service. I will be returning for any needs my Honda has.
Dec 22, 2020
My experience with dealerships (other makes) has been...
My experience with dealerships (other makes) has been negative for a long time. Thus, I was very pleasantly surprised at how positive my experience was with the team at Ken Garff.
Cyndi Gramse
Certified Sales Consultant
Dec 30, 2020
The deal was easy to work and was also very quickly...
The deal was easy to work and was also very quickly accomplished. No back and forth purchase prices one simple offer one simple deal. Which was quickly put together and ready to signed. I would highly recommend family and friends to do business with this dealership. Thank you everyone involved.
Dec 18, 2020
Cindi paid attention to our needs. She’s very personable...
Cindi paid attention to our needs. She’s very personable and willing to do whatever to help. We will ask for her again if we need another vehicle.
Dec 02, 2020
We came to look at a Ford Fusion but ended up buying a...
We came to look at a Ford Fusion but ended up buying a Malibu that Cyndi showed us. We were never pressured or rushed as we looked at both cars. The price was right where we wanted to be, We really enjoyed working with Cyndi and the dealership and we love our 2015 Chevy Malibu. Thanks
Nov 23, 2020
They were very friendly and accommodating. I especially...
They were very friendly and accommodating. I especially appreciated them being understanding of my two toddlers running around. I felt Cindy and Abram were very honest with us about price and we didn’t feel pressured or pushed into anything.
Nov 17, 2020
They did good work for me and got my car back on the road...
They did good work for me and got my car back on the road so so so so so so so so so so so quickly.
Michael Mejia
Internet Sales Consultant
Dec 30, 2020
The deal was easy to work and was also very quickly...
The deal was easy to work and was also very quickly accomplished. No back and forth purchase prices one simple offer one simple deal. Which was quickly put together and ready to signed. I would highly recommend family and friends to do business with this dealership. Thank you everyone involved.
Jul 27, 2020
Great service
My vehicle was taken on time and quickly handled. I was explained everything they were doing and when it would be done. Very happy with the service I received.
Dec 05, 2019
Tyler was quick, easy, and hassle free!
Tyler Briscoe was able to work with me, and got me to a price that I wanted to be in a jiffy! Thanks again man.
Oct 02, 2019
Amazing experience
So helpful with so many options. By far the best dealership ever!!! This is the second time we have bought a car from here. We're very happy!!
Hugh Garrett
Parts Manager
May 30, 2020
Tylor was great he remembered us from previous car sales....
Tylor was great he remembered us from previous car sales. So with our going in cércales. We were able to get a great deal. We have been with Honda since 2012 . That means 4 pilots and now our second Odyssey. Tyler has been their for the last3
Dec 13, 2019
Buy new CR-V
Hugh Garrett totally went the extra mile to help us. Mario Saucedo was also extremely pleasant and quick. They are both huge assets to your team.
Feb 19, 2019
Fabulous fun
This experience was great. The popcorn was hot and ready and the Diet Coke kept me up all night! If ya know what I mean...
Jesse Martinez
Service Advisor
Jan 10, 2021
They were friendly and explained everything that was...
They were friendly and explained everything that was being done to my car. It was the day after Christmas and they were very prompt in helping me.
Dec 22, 2020
My experience with dealerships (other makes) has been...
My experience with dealerships (other makes) has been negative for a long time. Thus, I was very pleasantly surprised at how positive my experience was with the team at Ken Garff.
