Meet Our Staff
Frank Perez
Service Advisor
Tyler Briscoe
Certified Sales Consultant
Jeremy Butler
Certified Sales Consultant "Honda Butler"
Mario Saucedo
Certified Sales Consultant
Josh Caldwell
Service Advisor
Kevin Hurd
Service Assistant Manager
Rick Johnson
Service Manager
Dino Soto
Service Advisor
Isaac Maw
Finance Director
Alex Ruiz
Rental Fleet Manager/Service Advisor
Zach Brodis
Certified Sales Consultant
Marlin Widdison
Sales Team Lead
Abram Hardy
Sales Team Lead
Daniel King
Certified Sales Consultant
Brian Walker
General Sales Manager
Josh Cashin
Finance Assistant
Jesse Martinez
Service Advisor
Jordan Halley
Certified Sales Consultant
Jacob Haro
Service Advisor
Chad Lockwood
Sales Consultant
Braydon Hyer
Sales Consultant
Michael Goodrich
Certified Sales Consultant
Joey Burns
General Manager
Collin Gum
Service Advisor
Cyndi Gramse
Certified Sales Consultant
Kayleen Letcher
Parts Advisor
Mike Coleman
Inventory Manager
Sean Eastburn
Parts Advisor
Marna Sakios
Certified Sales Consultant
Angie Bechel
Administrative Assistant
Dillon Brough
Certified Sales Consultant
Michael Mejia
Internet Sales Consultant
Zach Dickson
Certified Sales Consultant
Hugh Garrett
Parts Manager
Kylee Oldroyd
Receptionist
Nicole Martinez
Parts Front Counter
Maegan Simmons
Receptionist
Tyler Wilhelmsen
HR Manager
Frank Perez
Service Advisor
Jan 18, 2022
Frank, was an excellent advisor and kept me updated on...
Frank, was an excellent advisor and kept me updated on the status of my vehicle. The service team did a great job and I highly recommend them in the future.
Jan 18, 2022
Quick, easy, and efficient! I did not have to wait long...
Quick, easy, and efficient! I did not have to wait long and was well taken care of!
Jan 16, 2022
Fast service Great customer service good quality work...
Fast service Great customer service good quality work completes Service in a timely manner friendly staff overall satisfied with the service I get each time I go in and service my vehicle. Has all All recovered hired hearts that is needed
Jan 14, 2022
Friendly staff, nice waiting area, and dr pepper make...
Friendly staff, nice waiting area, and dr pepper make the visit enjoyable. But, lose the dr pepper and we got issues! 🙂👍🏻
Jan 12, 2022
Took longer for the oil change than I thought. I was told...
Took longer for the oil change than I thought. I was told 45 minutes to an hour. Took an hour and 20 minutes.
Tyler Briscoe
Certified Sales Consultant
Jan 21, 2022
Loved the service so much we have bought 3 honda civics...
Loved the service so much we have bought 3 honda civics now. We just know we can count on good quality in both the cars and service.
Jan 20, 2022
Excellent service! Tyler is a great sales person. Tyler...
Excellent service! Tyler is a great sales person. Tyler was professional and knowledgeable. Thank you.
Jan 14, 2022
Bought a used car and I’m thrilled about it. Tyler...
Bought a used car and I’m thrilled about it. Tyler Briscoe did an amazing job was very helpful and I would definitely purchase another vehicle from here again. Thank you so much for the great experience.
Jan 08, 2022
We went in really hoping to get a vehicle without a...
We went in really hoping to get a vehicle without a hassle. Tyler was great and no pressure. We were in kind out of there within 2 1/2 hours, and left with a vehicle that we wanted. We will only buy a Honda. Ken Garff has excellent customer service and sales people. Tyler was great.
Dec 30, 2021
Painless, & helpfully. The process was just very smooth...
Painless, & helpfully. The process was just very smooth and everyone just wants to help you and make sure you're getting the vehicle you're looking for!
Jeremy Butler
Certified Sales Consultant "Honda Butler"
Jan 14, 2022
Hassle free!!! Quick and easy! thankfully they were able...
Hassle free!!! Quick and easy! thankfully they were able to help us during a difficult time. Jerermy made us feel comfortable and gave us upfront answer to questions. Thank You we love our vehicle!!!! Sin rodeos, facil y rapido. Nos ayudaron durante un tiempo dificil. Jeremy nos iso sentir bienvenidos y nos dio respuestas directas a nuestras preguntas. Gracias amamos nuestro vehiculo!!!
Jan 08, 2022
Jeremy was great to work with and we will go back if we...
Jeremy was great to work with and we will go back if we are ever shopping for car. We got along great and buying our car was actually pretty fun.
Jan 05, 2022
Jeremy was more than awesome to work with. My husband and...
Jeremy was more than awesome to work with. My husband and I only had one evening to find a vehicle and Jeremy was more than willing to stay late for us. He was straight to the point with no BS. We knew what we wanted and it was nice to finish the transaction so quickly.
Dec 21, 2021
I'll always go back to Ken Graff. I'll also recommend to...
I'll always go back to Ken Graff. I'll also recommend to my friends.
Dec 11, 2021
We first showed up and the first guy we talked to was not...
We first showed up and the first guy we talked to was not interested in helping us, once we got out of the car Jeremy immediately came out and asked what he could help us find. We told him we were just kind of looking, we didn’t exactly plan on buying, but he told us that he had a car fresh off the truck in the back that no one even knows about. We went out and seen the vehicle, and it was perfect for me and my family!!! We weren’t pressured into buying a new car, he just gave us options. We were in and out of the dealership, and the whole process went so smooth!! He did everything to make sure the numbers worked and gave us a fair trade in payment!!! Highly recommend going to Jeremy for your Honda needs!
Mario Saucedo
Certified Sales Consultant
Jan 19, 2022
My experience has always been very positive working with...
My experience has always been very positive working with Mario in sales and Rick in service. This is the best dealership I have ever worked with. They take extra good care of me and my family. That’s why we currently own 13 Honda vehicles!
Jan 02, 2022
They were good to take care of everything I needed and...
They were good to take care of everything I needed and got my roof rails installed before I picked up the van so I didn’t have to come back
Dec 28, 2021
Put a deposit on a ridgeline that was to be delivered mid...
Put a deposit on a ridgeline that was to be delivered mid January. Production was delayed by 2 months and I had to go elsewhere to find the vehicle I wanted. This dealership would not refund the deposit I made even though they could not deliver what they promised.
Dec 23, 2021
Clean, Mario is a thoughtful salesman. I’ve bought 3 cars...
Clean, Mario is a thoughtful salesman. I’ve bought 3 cars from him and appreciate his service.
Dec 21, 2021
It's a very nice dealership. The people are great and...
It's a very nice dealership. The people are great and they work very hard to satisfy the customer.
Josh Caldwell
Service Advisor
Jan 23, 2022
Within the last two weeks I have had my Ridgeline into...
Within the last two weeks I have had my Ridgeline into Ken Garff for repairs. Both time I have been amazed at just how fast my car has been returned. The first time I just knew that they would have to have it overnight. I had concerns with the cooling system; a hood latch problem; concerns with the front brakes with shimmying. I dropped the truck off around 1:00 p.m. and received word that everything had been completed and I could pick it up now, which was around 4:00 p.m. So, they had pressure checked out the cooling system; checked the brakes and put new pads on the front, plus turned the rotors; and put a new clip on the hood to make it secure. I was very please! Then about two weeks later I took the Ridgeline in to have the AWD checked out. It was not connecting in the snow, nor was my 4-wheel drive locking in when I would push the button. I talked with Josh Caldwell and explained the problem. He excused himself to go talk to a mechanic about the problem. He returned and he invited me to go out to the truck and discuss it. Much to my embarrassment, I learned that the truck needed to be in 1 or 2 in order to have the 4-wheel drive lock in, and one other button needed to be pushed. That was it! I thought how easy it would have been to take the truck and call a day later and say that it had all been fixed, and hand be a bill. But no! He explained things to me, and I commented, "Well, I've learned something new!" And Josh said, "So have I!" I have rightly earned trust and respect for those who work at Ken Garff Honda Riverdale. It's so nice to have trust in a company now days! Thank you, Josh, and Ken Garff!
Jan 14, 2022
I had two Toyota's before I bought my Honda Ridgeline....
I had two Toyota's before I bought my Honda Ridgeline. In comparison, Ken Garff has far better customer service. More friendly. I am pleased to say that the Ridgeline is a more quiet, has a smoother ride and is better equipped than my previous RAV4, or even my Avalon. We will be looking for a used Honda Fit Ex in the near future.
Jan 13, 2022
They always take great care of my car. They are polite...
They always take great care of my car. They are polite and efficient in making sure that I am informed on any and all options.
Jan 12, 2022
Took longer for the oil change than I thought. I was told...
Took longer for the oil change than I thought. I was told 45 minutes to an hour. Took an hour and 20 minutes.
Jan 10, 2022
Ken Garff Riverdale has always been my go to place for...
Ken Garff Riverdale has always been my go to place for Honda Service. Wife and I have been Honda people for almost 20 years now, no regrets. KGR always does great work on time and bends over backwards to make sure we're happy. We always are. Would recommend, will return.
Kevin Hurd
Service Assistant Manager
Jan 12, 2022
Friendly and informative. The waiting area was clean....
Friendly and informative. The waiting area was clean. Kevin helped me, he was nice and helpful. He answered all my questions.
Jan 12, 2022
Took longer for the oil change than I thought. I was told...
Took longer for the oil change than I thought. I was told 45 minutes to an hour. Took an hour and 20 minutes.
Jan 12, 2022
The service was excellent, the staff was friendly and...
The service was excellent, the staff was friendly and helpful. The only issue I had was that the appointment ran twice as long as they estimated, which was inconvenient. I wish they had over-estimated the time to better manage my expectations that way.
Jan 11, 2022
This dealership and particularly the service department...
This dealership and particularly the service department is friendly, helpful, and great to work with. Because of their service department we will always own a Honda.
Jan 06, 2022
I truly had an amazing experience when I went to service...
I truly had an amazing experience when I went to service my vehicle I have never had a video done of what was going on underneath my hood I do appreciate the expert I do appreciate the explanation and understanding of what I need to do next thank you so much I will return
Rick Johnson
Service Manager
Jan 17, 2022
I chose a Ridgeline from the inventory on order....
I chose a Ridgeline from the inventory on order. Inventory in general is tight with any dealer right now. Zach Dickson was very helpful and insightful to our needs and vehicle interests. I felt no pressure so I could make the most logical choice for my business and personal needs. I was kept updated effectively about the arrival of my Ridgeline. They gained my trust and I am very pleased with my selection. Give Zach Dickson @ Ken Garff Honda Riverdale a call if you’re in need of a new or used car/truck.
Jan 12, 2022
Took longer for the oil change than I thought. I was told...
Took longer for the oil change than I thought. I was told 45 minutes to an hour. Took an hour and 20 minutes.
Jan 06, 2022
I truly had an amazing experience when I went to service...
I truly had an amazing experience when I went to service my vehicle I have never had a video done of what was going on underneath my hood I do appreciate the expert I do appreciate the explanation and understanding of what I need to do next thank you so much I will return
Dec 27, 2021
Every time I have an interaction with anyone at Ken Garff...
Every time I have an interaction with anyone at Ken Garff Honda Riverdale just re-enforces the fact that buying my first new car from them and continuing to have them service it was one of the best decisions I ever made.
Dec 08, 2021
Everyone was helpful with my wife's questions and...
Everyone was helpful with my wife's questions and reviewing functions with her. They were courteous and well informed.
Dino Soto
Service Advisor
Jan 17, 2022
Update.They are working with us to make things right...
Update. They are working with us to make things right after our last appointment we were not happy with
Jan 16, 2022
Dino was extremely nice and helpful. I did not have to...
Dino was extremely nice and helpful. I did not have to wait very long and they were very clear in what maintenance needed to be done.
Jan 14, 2022
I took my 2007 Honda Pilot to the Ken Garff service...
I took my 2007 Honda Pilot to the Ken Garff service department because the "malfunction" indicator light was intermittently coming on. Per the Law of Vehicle Repairs the light never came on for the service team even though the shop kept my vehicle for a few days to see if it would. It's always unnerving to take one's vehicle to a repair shop when there's not an obvious problem and repair. One worries it's an open invitation for the service team to tell you the issue requires an expensive repair. I very much appreciated this team's honesty -- my vehicle was fine. Because they didn't diagnose an issue, I wasn't charged a diagnostic fee. Since getting the vehicle back, the malfunction light hasn't come back on. The vehicle is fine. I always appreciate integrity, professional customer service, upfront pricing and receiving timely updates about what the shop is doing with my vehicle. That's what I received at Ken Garff Honda.
Jan 12, 2022
They were very nice, and even sent videos of them...
They were very nice, and even sent videos of them checking things out, which was pretty cool.
Jan 12, 2022
Took longer for the oil change than I thought. I was told...
Took longer for the oil change than I thought. I was told 45 minutes to an hour. Took an hour and 20 minutes.
Isaac Maw
Finance Director
Jan 02, 2022
They were good to take care of everything I needed and...
They were good to take care of everything I needed and got my roof rails installed before I picked up the van so I didn’t have to come back
Dec 26, 2021
Zach was super friendly, professional, and efficient. My...
Zach was super friendly, professional, and efficient. My overall experience purchasing a new Honda Pilot was exceptional.
Dec 08, 2021
Awesome service. Knowledgeable sales people. Mr. Brodis...
Awesome service. Knowledgeable sales people. Mr. Brodis was awesome throughout the process. Definitely recommend to anyone
Dec 02, 2021
Awesome customer service and help explaining the options...
Awesome customer service and help explaining the options on the car and was a great overall experience
Nov 10, 2021
As stressful as it is to buy a new car, Tyler and the...
As stressful as it is to buy a new car, Tyler and the rest of the crew at Ken Garff made it a very personable experience!
Alex Ruiz
Rental Fleet Manager/Service Advisor
Jan 14, 2022
Friendly staff, nice waiting area, and dr pepper make...
Friendly staff, nice waiting area, and dr pepper make the visit enjoyable. But, lose the dr pepper and we got issues! 🙂👍🏻
Jan 12, 2022
Took longer for the oil change than I thought. I was told...
Took longer for the oil change than I thought. I was told 45 minutes to an hour. Took an hour and 20 minutes.
Jan 06, 2022
I truly had an amazing experience when I went to service...
I truly had an amazing experience when I went to service my vehicle I have never had a video done of what was going on underneath my hood I do appreciate the expert I do appreciate the explanation and understanding of what I need to do next thank you so much I will return
Jan 02, 2022
They were good to take care of everything I needed and...
They were good to take care of everything I needed and got my roof rails installed before I picked up the van so I didn’t have to come back
Dec 27, 2021
Every time I have an interaction with anyone at Ken Garff...
Every time I have an interaction with anyone at Ken Garff Honda Riverdale just re-enforces the fact that buying my first new car from them and continuing to have them service it was one of the best decisions I ever made.
Zach Brodis
Certified Sales Consultant
Jan 21, 2022
Loved the service so much we have bought 3 honda civics...
Loved the service so much we have bought 3 honda civics now. We just know we can count on good quality in both the cars and service.
Dec 26, 2021
Zach was super friendly, professional, and efficient. My...
Zach was super friendly, professional, and efficient. My overall experience purchasing a new Honda Pilot was exceptional.
Dec 16, 2021
I hate pushy salesman no matter where I go. I will...
I hate pushy salesman no matter where I go. I will actually not buy things if I am pushed even in the slightest. Zach Brodis was the exact opposite of that. He was extremely helpful, friendly, and informative. Way cool guy. I would recommend anybody to him and to Ken Garff Honda.
Dec 12, 2021
They are always friendly, quick to greet and provide...
They are always friendly, quick to greet and provide service. They always do the job right and review the condition of the entire vehicle so you don’t end up with breakdowns or surprises down the road.
Dec 08, 2021
Awesome service. Knowledgeable sales people. Mr. Brodis...
Awesome service. Knowledgeable sales people. Mr. Brodis was awesome throughout the process. Definitely recommend to anyone
Marlin Widdison
Sales Team Lead
Jan 21, 2022
Loved the service so much we have bought 3 honda civics...
Loved the service so much we have bought 3 honda civics now. We just know we can count on good quality in both the cars and service.
Dec 02, 2021
Awesome customer service and help explaining the options...
Awesome customer service and help explaining the options on the car and was a great overall experience
Jul 26, 2021
Extremely Friendly and knowledgeable staff. The show room...
Extremely Friendly and knowledgeable staff. The show room is clean and appealing. Dan King was exceptional in every way from start to finish in my purchase of my New Honda Civic. He is extremely knowledgeable in all aspects of all the vehicles at Honda. He taught me how to use all features and has made himself available even after the purchase to answer any questions I have about my new Honda. I will buy all my future cars from Dan. He is professional and friendly in every way. I was comfortable and at ease in every way at Ken Garf Honda Dan and the staff there made it an easy and delightful experience to purchase my Honda
Jun 23, 2021
Dillon was awesome! Really nice and great salesman. I had...
Dillon was awesome! Really nice and great salesman. I had a great experience at this Honda dealership.
Apr 14, 2021
The sales staff was awesome to work with! We were treated...
The sales staff was awesome to work with! We were treated well and fairly. Low pressure and straight-forward. I would definitely buy there again and recommend them to others.
Abram Hardy
Sales Team Lead
Jan 17, 2022
I chose a Ridgeline from the inventory on order....
I chose a Ridgeline from the inventory on order. Inventory in general is tight with any dealer right now. Zach Dickson was very helpful and insightful to our needs and vehicle interests. I felt no pressure so I could make the most logical choice for my business and personal needs. I was kept updated effectively about the arrival of my Ridgeline. They gained my trust and I am very pleased with my selection. Give Zach Dickson @ Ken Garff Honda Riverdale a call if you’re in need of a new or used car/truck.
Jan 05, 2022
Jeremy was more than awesome to work with. My husband and...
Jeremy was more than awesome to work with. My husband and I only had one evening to find a vehicle and Jeremy was more than willing to stay late for us. He was straight to the point with no BS. We knew what we wanted and it was nice to finish the transaction so quickly.
Oct 23, 2021
Always great service and customer support at this...
Always great service and customer support at this location. I wouldn't hesitant referring people to them.
Aug 30, 2021
Had a very misleading experience with the sales person....
Had a very misleading experience with the sales person. We were told it had many features in the car: it seemed like the sales person didn’t understand what was the different trim packages involved. We actually took the car back and got a refund.
Jun 17, 2021
Jeremy made it so easy!! He didn’t “sell” me a car, I...
Jeremy made it so easy!! He didn’t “sell” me a car, I knew exactly what I wanted, he got me the keys and a pen, and was out of there in 45 minutes.
Daniel King
Certified Sales Consultant
Dec 03, 2021
I loved the no pressure approach and the ease of buying...
I loved the no pressure approach and the ease of buying our car. Amazing experience. Dan was awesome, no pressure, kind,patient easy to work with.
Nov 16, 2021
Dan was awesome throughout the whole experience. He kept...
Dan was awesome throughout the whole experience. He kept me informed and up to date on where and when my car would arrive as soon as he knew. He went above and beyond to explain all the great features my new car has.
Nov 16, 2021
Dan was amazing to work with. He treated he like a friend...
Dan was amazing to work with. He treated he like a friend more than a customer.
Nov 16, 2021
They were very friendly and listened to what I wanted and...
They were very friendly and listened to what I wanted and help me get it without selling me something I didn't want.
Oct 29, 2021
We had a Great experience! We Love the car. We Would buy...
We had a Great experience! We Love the car. We Would buy from Honda again
Brian Walker
General Sales Manager
Sep 16, 2021
The salesman (Braydon) was very patient with us while we...
The salesman (Braydon) was very patient with us while we drove different cars and discussed different options. And he did warn me before we drove the Passport that I was going to love it. I did and we ended up buying it! Braydon and the manager (Brian) were so incredibly helpful in guiding us through a terrible process of getting away from the finance company that held the lease to our trade in.
Jul 19, 2021
Everyone was nice and helpful. Tyler started with me and...
Everyone was nice and helpful. Tyler started with me and ended with me. Answered all my questions. A pleasure to work with. Thanks to all
May 23, 2021
I came in not fully planning on buying that day, but I...
I came in not fully planning on buying that day, but I had my mind changed quick. Jeremy was a huge help in finding me a car that I wanted and was happy with, as well as helping me to find a price I was comfortable financing. Overall it was a great experience, and I'd happily recommend anyone to go here.
May 22, 2021
Great service! Jeremy Butler was very helpful and...
Great service! Jeremy Butler was very helpful and knowledgeable, he helped us find exactly what we wanted for a great price. We will recommend them to anyone looking for a used car.
Mar 13, 2021
I love my car. I am so happy to be able to drive a 2021...
I love my car. I am so happy to be able to drive a 2021 Honda that works as hard as I do. Keep the Good.
Josh Cashin
Finance Assistant
Oct 21, 2021
They were very quick and professional. They listened to...
They were very quick and professional. They listened to what we wanted and got us were we needed to be with out trade.
Oct 18, 2021
Great experience, as always. I’m a particular buyer and...
Great experience, as always. I’m a particular buyer and if not treated well take my business elsewhere…this was my third purchase with Ken Garff and second with Tyler. Top shelf!
Sep 17, 2021
Clean, professional, not pushy, knowledgeable, quick,...
Clean, professional, not pushy, knowledgeable, quick, helpful, understanding, polite, made buying painless and worked well with us, we had to travel out of state.
Sep 05, 2021
The process of buying the vehicle was very smooth and he...
The process of buying the vehicle was very smooth and he did not push the sale. He also knew what they do with there cars and wanted the best for the customer. I would go back suggest him and this place to my friends!!
Sep 04, 2021
The dealership was very clean and everyone working there...
The dealership was very clean and everyone working there was so kind and friendly. I would definitely recommend my friends and family to purchase a car from here.
Jesse Martinez
Service Advisor
Jan 20, 2022
Excellent service. Professional workers and I enjoy going...
Excellent service. Professional workers and I enjoy going there for all of my servicing needs.
Jan 16, 2022
Fast service Great customer service good quality work...
Fast service Great customer service good quality work completes Service in a timely manner friendly staff overall satisfied with the service I get each time I go in and service my vehicle. Has all All recovered hired hearts that is needed
Jan 14, 2022
I had two Toyota's before I bought my Honda Ridgeline....
I had two Toyota's before I bought my Honda Ridgeline. In comparison, Ken Garff has far better customer service. More friendly. I am pleased to say that the Ridgeline is a more quiet, has a smoother ride and is better equipped than my previous RAV4, or even my Avalon. We will be looking for a used Honda Fit Ex in the near future.
Jan 12, 2022
Took longer for the oil change than I thought. I was told...
Took longer for the oil change than I thought. I was told 45 minutes to an hour. Took an hour and 20 minutes.
Jan 11, 2022
They did everything I asked for without a problem and...
They did everything I asked for without a problem and everything turned out very good
Jordan Halley
Certified Sales Consultant
Jan 21, 2022
Jordan was really great to work with! He kept in constant...
Jordan was really great to work with! He kept in constant contact with me on the status of my vehicle, and once it arrived, it was a quick seamless process to get the financing done and get me on the road. The entire process of valuing my trade, financing and all of the other processes that come with buying a new vehicle took less than 2 hours. Best vehicle purchase experience I have ever had!
Jan 11, 2022
We had a nice experience purchasing an Odyssey Touring...
We had a nice experience purchasing an Odyssey Touring from Ken Garff Honda Riverdale. They ordered the van for us and let us know when it arrived. The wait was well worth it! Our time at the dealership was pleasant and we felt well taken care of.
Dec 05, 2021
Jordan the sale rap has been helping me with other...
Jordan the sale rap has been helping me with other things, so I bought car they been really been great very polite very respectful, I know if there's another car I like, I'm for sure i will go back to buy another one! Thanks
Nov 20, 2021
I recommend this dealership to all of my friends and...
I recommend this dealership to all of my friends and family. I have had nothing but great service from them.
Nov 17, 2021
Jordan was amazing to work with. We had to wait on our...
Jordan was amazing to work with. We had to wait on our car to be delivered to the dealership. He was sending us updates weekly until our car arrived! He went above and beyond answering questions.
Jacob Haro
Service Advisor
Jan 13, 2022
Excellent service and kind people. It is a place where I...
Excellent service and kind people. It is a place where I feel welcomed and at home
Jan 10, 2022
Alway receive great service from Ken Garff Honda...
Alway receive great service from Ken Garff Honda Riverdale. Friendly, helpful employees. The area where you leave your car prior to being serviced could be a little bigger, but it’s still sufficient.
Jan 06, 2022
I truly had an amazing experience when I went to service...
I truly had an amazing experience when I went to service my vehicle I have never had a video done of what was going on underneath my hood I do appreciate the expert I do appreciate the explanation and understanding of what I need to do next thank you so much I will return
Jan 04, 2022
Always treated nice when walking in, advisors listen to...
Always treated nice when walking in, advisors listen to what you want and make suggestions of other items to consider or maybe say that your request is not needed but they will do it if you want..
Dec 30, 2021
I love get my car oil service at Ken Garff Honda In...
I love get my car oil service at Ken Garff Honda In Riverdale. Everyone is so kind and helpful. I like that I get a text with a video of the inspection on my car. They are great and their work is always good.
Chad Lockwood
Sales Consultant
Jan 18, 2022
Thank you Marna for all of your patience and help. You...
Thank you Marna for all of your patience and help. You mad the experience a lot of fun.
Jan 05, 2022
Laid back process. Everything went as promised. Great...
Laid back process. Everything went as promised. Great experience. There were no surprises at any point in the purchase process.
Dec 31, 2021
Chad went the extra mile for us, several extra miles,...
Chad went the extra mile for us, several extra miles, actually. Though the car was in Ogden, we needed to pick it up in Salt Lake City. Chad drove it down to the SLC dealership for us. Great service.
Dec 09, 2021
I drove from Orem to buy my car because the service in...
I drove from Orem to buy my car because the service in Riverdale is THE BEST! I have always had a positive experience there. Chad was an awesome sales rep. He was very helpful, kept me informed for when my car was coming in, and helped me run the numbers to be sure I was getting the best deal. Thank you so much for the wonderful service. Because everyone is so friendly and helpful, I don't mind driving so far for such amazing, excellent service.
Oct 03, 2021
The Ken Garff Riverdale dealership is fantastic! They...
The Ken Garff Riverdale dealership is fantastic! They were very accommodating and understanding and I got a great deal on my new car! They’re salesman are great people and made all the difference in my experience at Ken Garff.
Braydon Hyer
Sales Consultant
Oct 16, 2021
Was great was every helpful very friendly enjoyed talking...
Was great was every helpful very friendly enjoyed talking to him had a lot to say
Sep 16, 2021
The salesman (Braydon) was very patient with us while we...
The salesman (Braydon) was very patient with us while we drove different cars and discussed different options. And he did warn me before we drove the Passport that I was going to love it. I did and we ended up buying it! Braydon and the manager (Brian) were so incredibly helpful in guiding us through a terrible process of getting away from the finance company that held the lease to our trade in.
Aug 18, 2021
We were listened to and not pushed to buy. Our needs were...
We were listened to and not pushed to buy. Our needs were met by our friendly and knowledgeable salesperson. He has even followed up after our purchase and offered help.
Aug 07, 2021
Braydon and Chad were great to work with!! It's Fifth...
Braydon and Chad were great to work with!! It's Fifth Honda purchased and believe me, we did shop around but we kept coming back to Ken Graff. Thank you for being our Honda dealer.
Jul 30, 2021
I have been to many dealerships in utah, but this one is...
I have been to many dealerships in utah, but this one is the one i recommend to anyone that wants to buy a car from a human being! Not someone who is literally a spam call of a living person. This play is great. Super awesome atmosphere, of course hondas are the best, they even have a soda fountain there which is badass and the warranty you get of cars even used is awesome! Jeremy is a great guy there who helped me get my dream car and im sure he can do that for anyone!
Michael Goodrich
Certified Sales Consultant
Jan 14, 2022
Bought a used car and I’m thrilled about it. Tyler...
Bought a used car and I’m thrilled about it. Tyler Briscoe did an amazing job was very helpful and I would definitely purchase another vehicle from here again. Thank you so much for the great experience.
Dec 30, 2021
We've been working with them for over a month. Michael...
We've been working with them for over a month. Michael was very helpful and straight forward. He was very considerate about our needs. Also he was very responsive to texts and calls. He went above and beyond when it came to customer service. He got us into exactly what we wanted for a great price! I would definitely recommend this dealership and Michael.
Dec 08, 2021
It was great doing business with Mike Goodrich. Excellent...
It was great doing business with Mike Goodrich. Excellent service and working to get vehicle in earliest time.
Nov 09, 2021
Zach and Michael were great to work with. I appreciate...
Zach and Michael were great to work with. I appreciate the no pressure and the professional manner they treated me.
Aug 07, 2021
Mario Saucedo was excellent to work with. Would highly...
Mario Saucedo was excellent to work with. Would highly recommend to others! Clean facility with complimentary beverages for all of the customers and their employees.
Joey Burns
General Manager
Dec 02, 2021
Awesome customer service and help explaining the options...
Awesome customer service and help explaining the options on the car and was a great overall experience
Oct 18, 2021
Everyone was very friendly, helpful and quick to respond....
Everyone was very friendly, helpful and quick to respond. Joey, Mike, and Jordan were great to work with!
Jun 30, 2021
Great experience, great service! I’m happy to say that I...
Great experience, great service! I’m happy to say that I had a great experience buying my Honda. Braydon was diligent, patient, and knowledgeable in the sale. Josh figured out any snags in financing in which the sales team worked hard to maintain the value of the sale for me. Alex was prompt and diligent in helping me get scheduled for extra services. I felt heard and this team lives up to the Ken Garff promise. I look forward to working with and recommending them in the future.
Jun 25, 2021
Great experience buying a vehicle from these guys....
Great experience buying a vehicle from these guys. Absolutely no pressure! No hidden fees unlike Tim Dahle Southtown. I test drove the vehicle I was interested in, come back filled out paperwork and was done. I absolutely recommend Ken Garff Riverdale.
May 30, 2021
There were two salespeople, Marna and Dan, that were...
There were two salespeople, Marna and Dan, that were amazing, especially Dan. Jordan was worthless. He was rude and disrespectful. My experience at this dealership was not pleasant at all. Most of those I interested with were rude, they did not listen, and my visit seemed like it was an inconvenience.
Collin Gum
Service Advisor
Jan 19, 2022
The dealership was awesome. They were open and...
The dealership was awesome. They were open and transparent about what I needed to do versus what the suggested maintenance was. My only complaint was that I wanted to register my car through them and they ran out of stickers to do it.
Jan 12, 2022
This has only been the second time I was at this...
This has only been the second time I was at this location, and the check in and out, is Good service. But the waiting about 1 1/2 hours after appointment time, and arriving 15 minutes early for my car to finish getting oil change service, was not pleasing at all. Last time I also waiting over an hour after my appointment time, and arriving early.
Jan 06, 2022
I truly had an amazing experience when I went to service...
I truly had an amazing experience when I went to service my vehicle I have never had a video done of what was going on underneath my hood I do appreciate the expert I do appreciate the explanation and understanding of what I need to do next thank you so much I will return
Dec 27, 2021
Every time I have an interaction with anyone at Ken Garff...
Every time I have an interaction with anyone at Ken Garff Honda Riverdale just re-enforces the fact that buying my first new car from them and continuing to have them service it was one of the best decisions I ever made.
Dec 20, 2021
They were great !! I Would go back again very nice and...
They were great !! I Would go back again very nice and professional service and sales
Cyndi Gramse
Certified Sales Consultant
Jan 11, 2022
We had a nice experience purchasing an Odyssey Touring...
We had a nice experience purchasing an Odyssey Touring from Ken Garff Honda Riverdale. They ordered the van for us and let us know when it arrived. The wait was well worth it! Our time at the dealership was pleasant and we felt well taken care of.
Nov 22, 2021
Everyone I worked with was very nice and helpful. It was...
Everyone I worked with was very nice and helpful. It was clear that they were just wanting to get me the best deal!
Aug 30, 2021
Had a very misleading experience with the sales person....
Had a very misleading experience with the sales person. We were told it had many features in the car: it seemed like the sales person didn’t understand what was the different trim packages involved. We actually took the car back and got a refund.
Jul 21, 2021
I walked into the dealership just to test drive I was...
I walked into the dealership just to test drive I was very interested in a Honda CRV and I wanted to test drive it my lease is almost up and so I just wanted to see what was out there and that is when I was introduced to Cyndi and she was very sweet she’s very knowledgeable and she listened to my needs She knew exactly what I was looking for and she exceeded all my expectations I was so happy that I referred my mom and she also purchased a Honda CRV thank you Riverdale team for stepping up to the plate and showing us a real car experience!
Jul 02, 2021
The staff were so helpful and friendly. I worked with 2...
The staff were so helpful and friendly. I worked with 2 reps and both were fantastic. The willingness to work with me as a customer was great.
Kayleen Letcher
Parts Advisor
Jan 16, 2022
Fast service Great customer service good quality work...
Fast service Great customer service good quality work completes Service in a timely manner friendly staff overall satisfied with the service I get each time I go in and service my vehicle. Has all All recovered hired hearts that is needed
Dec 22, 2021
Good service reminder clean customer satisfaction...
Good service reminder clean customer satisfaction organized explains answers questions good prices good paper work
Jul 23, 2021
Top rated dealership, Parts/Service departments are...
Top rated dealership, Parts/Service departments are always awesome! Always get treated like family! Best dealership around, hands down! Will never take my Pilot anywhere else!
Jun 02, 2021
I came in for an oil changed and do you have my...
I came in for an oil changed and do you have my windshield wipers replaced. And when I got done and paid I had asked if they had done my windshield wipers and the guy had said oh I forgot about that but you can go right over to the parts counter and they can get you some. Then I had to come home and have my husband put them.
Apr 14, 2021
I had a great experience buying my toyota tacoma from...
I had a great experience buying my toyota tacoma from mario at ken garff! He gave me the opportunity to look at it before it was even listed, and he gave me a call as soon as it arrived at the dealership!
Mike Coleman
Inventory Manager
Oct 18, 2021
Everyone was very friendly, helpful and quick to respond....
Everyone was very friendly, helpful and quick to respond. Joey, Mike, and Jordan were great to work with!
Mar 21, 2021
All the staff were very helpful kind and friendly. My...
All the staff were very helpful kind and friendly. My sales person Jared Butler was impeccable and helpful and professional. I will 100% recommend Ken Garff to everyone
Jan 23, 2021
I had an extremely excellent experience. Mario was...
I had an extremely excellent experience. Mario was prepared when I came in and showed showed me vehicle options, explained financing and packages and was able to provide exactly what I wanted. Mario was so efficient and quick which made the entire process a very pleasant experience.
Jan 20, 2021
Mario was great! Helped me with everything I needed and...
Mario was great! Helped me with everything I needed and more. Made the process quick and easy. Definitely recommend Ken Garff Honda Riverdale! They were great!
Dec 04, 2020
The whole process great! Stan Schubach in Salt Lake found...
The whole process great! Stan Schubach in Salt Lake found me car I wanted and Mike Cole and Mario took great care of me in Ogden!
Sean Eastburn
Parts Advisor
Nov 22, 2021
Everyone I worked with was very nice and helpful. It was...
Everyone I worked with was very nice and helpful. It was clear that they wanted me to be happy and get the best deal.
Nov 18, 2021
Since I moved back to Utah 8ys ago, I have done my Honda...
Since I moved back to Utah 8ys ago, I have done my Honda vehicles. Its been a wonderful experience.
Jul 23, 2021
Top rated dealership, Parts/Service departments are...
Top rated dealership, Parts/Service departments are always awesome! Always get treated like family! Best dealership around, hands down! Will never take my Pilot anywhere else!
Feb 13, 2021
Mario was excellent with his presentation and help in his...
Mario was excellent with his presentation and help in his sale to us of our new Honda. Mario was very friendly, very efficient, he did not pressure us and had our best interest at heart. He is a good salesman!
Apr 10, 2020
This is a great dealership. They helped me fast and let...
This is a great dealership. They helped me fast and let me know all of the information that I needed to know. They have a helpful environment
Marna Sakios
Certified Sales Consultant
Jan 18, 2022
Thank you Marna for all of your patience and help. You...
Thank you Marna for all of your patience and help. You mad the experience a lot of fun.
Jan 03, 2022
He staff was very helpful while ensuring I got the best...
He staff was very helpful while ensuring I got the best deal and best rate possible.
Dec 28, 2021
Happy with the service as didn’t experience any hassles...
Happy with the service as didn’t experience any hassles and Marna was personable and professional.
Nov 22, 2021
We received a detailed and helpful overview of our new...
We received a detailed and helpful overview of our new car. We are happy with our purchase. Thanks, Marna!
Nov 21, 2021
Dealer is relay helpful and make everything easy and know...
Dealer is relay helpful and make everything easy and know exactly what they are doing.
Angie Bechel
Administrative Assistant
Sep 17, 2021
They are always super friendly and offer quick services....
They are always super friendly and offer quick services. I haven't been anywhere else in the last 8 years!
Jan 14, 2021
Tyler did such a great job! Made it not only comfortable...
Tyler did such a great job! Made it not only comfortable for myself, but also my daughter and my dog too! He offered so many options and was so patient with us while we decided what worked best for our family. Definitely recommend! Thank you Tyler!
Aug 12, 2020
I have purchased all three of my Honda CR-V vehicles at...
I have purchased all three of my Honda CR-V vehicles at Ken Garff Honda Riverdale! I have had all three of them serviced there exclusively as well. The service process is seamless and the quality of the work is unmatched.
Feb 04, 2020
They were all very friendly, my daughter was Hungary and...
They were all very friendly, my daughter was Hungary and they got her food from the breakroom. Our salesman was awesome tried to get us as many deals as he could. Great Team!!
Jan 02, 2020
Fantastic experience!
Vinnie was knowledgeable, friendly and not overly pushy. I walked away with a car I love and found the experience smooth overall. I would highly recommend this dealership!
Dillon Brough
Certified Sales Consultant
Dec 12, 2021
Dillon was so good to us. He helped every step of the car...
Dillon was so good to us. He helped every step of the car buying process. He felt like one of our family.
Oct 04, 2021
Dillon was fantastic to work with!My experience with...
Dillon was fantastic to work with! My experience with the service department was not as favorable, however.
Aug 29, 2021
Dan King did a great job for me.He answered all my...
Dan King did a great job for me. He answered all my questions and did so in a prompt and helpful way. Good Buying experience.
Jul 28, 2021
Best car buying experience I’ve ever had! No stress, no...
Best car buying experience I’ve ever had! No stress, no games, very honest. The salesman was the best I’ve ever worked with. He went out of his way to make me happy with my purchase. Thank you Jordan!!
Jul 19, 2021
Excellent support from our salesperson. They made the...
Excellent support from our salesperson. They made the process simple and easy and we were able to get the car and price that we wanted.
Michael Mejia
Internet Sales Consultant
Jul 30, 2021
I have been to many dealerships in utah, but this one is...
I have been to many dealerships in utah, but this one is the one i recommend to anyone that wants to buy a car from a human being! Not someone who is literally a spam call of a living person. This play is great. Super awesome atmosphere, of course hondas are the best, they even have a soda fountain there which is badass and the warranty you get of cars even used is awesome! Jeremy is a great guy there who helped me get my dream car and im sure he can do that for anyone!
Jul 24, 2021
Easy peasy process. Dan has been very good in handling n...
Easy peasy process. Dan has been very good in handling n explaining things! Took only an hour of processing! Great n friendly environment! Highly recommended!
Jul 02, 2021
Overall a great staff and a very easy process from start...
Overall a great staff and a very easy process from start to finish but I think punctuality and communication could have been a little bit better.
Jun 27, 2021
They kindly picked us up at the airport, had our...
They kindly picked us up at the airport, had our Ridgeline waiting, it took about5 minutes to do the paperwork and we were driving away! Wonderful!,, err, to this'point. Two days later I stood in idaho motor vehicle licensing..no title with my docs..no one told us..so called and was directed to title girl B..she said waiting for another desk to show check cleared..a week later, not sent..called..promised to send..week later went to msg..no title..sent wrong place! Ugh took three two hour dmv trips..not fun d..
Jun 20, 2021
All employees were friendly. Communication could have...
All employees were friendly. Communication could have been a little better since I waited much longer than originally anticipated. Overall great dealership and great car!
Zach Dickson
Certified Sales Consultant
Jan 17, 2022
I chose a Ridgeline from the inventory on order....
I chose a Ridgeline from the inventory on order. Inventory in general is tight with any dealer right now. Zach Dickson was very helpful and insightful to our needs and vehicle interests. I felt no pressure so I could make the most logical choice for my business and personal needs. I was kept updated effectively about the arrival of my Ridgeline. They gained my trust and I am very pleased with my selection. Give Zach Dickson @ Ken Garff Honda Riverdale a call if you’re in need of a new or used car/truck.
Jan 06, 2022
Thanks to Zach we were able to find exactly what we...
Thanks to Zach we were able to find exactly what we wanted. He kept us up to date on everything that was happening through the whole process. I would highly recommend working with Zach if you are looking for your next ride!
Jan 01, 2022
Zach is very knowledgeable and helpful. This car buying...
Zach is very knowledgeable and helpful. This car buying experience was the best I’ve ever had. Thank you for listening.
Dec 02, 2021
This dealership was really good and helping me find the...
This dealership was really good and helping me find the perfect car for me. Originally I thought I wanted a different car but Zach Dixon did a great job at helping me find the perfect one. He kept me updated about how long it would take to get the car. He was super friendly and actually remember things about me that we talked about from visit to visit. He made sure that I got the best deal when it came down to buying the car. He was really knowledgeable about different cars and things the company had to offer.
Nov 24, 2021
Sales team was friendly, knowledgeable and professional....
Sales team was friendly, knowledgeable and professional. The entire process of buying a new Honda was smooth.
Hugh Garrett
Parts Manager
Jan 17, 2022
I chose a Ridgeline from the inventory on order....
I chose a Ridgeline from the inventory on order. Inventory in general is tight with any dealer right now. Zach Dickson was very helpful and insightful to our needs and vehicle interests. I felt no pressure so I could make the most logical choice for my business and personal needs. I was kept updated effectively about the arrival of my Ridgeline. They gained my trust and I am very pleased with my selection. Give Zach Dickson @ Ken Garff Honda Riverdale a call if you’re in need of a new or used car/truck.
Jun 25, 2021
Great experience buying a vehicle from these guys....
Great experience buying a vehicle from these guys. Absolutely no pressure! No hidden fees unlike Tim Dahle Southtown. I test drove the vehicle I was interested in, come back filled out paperwork and was done. I absolutely recommend Ken Garff Riverdale.
Jan 25, 2021
Mario and Hugh are seriously amazing and so incredibly...
Mario and Hugh are seriously amazing and so incredibly efficient. I would 10/10 recommend this place and them to anyone! There are not hidden fees and they do not pressure you into anything. They went out of their way to make sure I was taken care of when I was in a rather binding situation with an upside down trade in. I am so pleased with their service and I will be returning back with friends and family and when I want to upgrade again. They have amazing cars for a great price, these guys are the real deal! They will work with you because they are not there to make a sale but to help people.
May 30, 2020
Tylor was great he remembered us from previous car sales....
Tylor was great he remembered us from previous car sales. So with our going in cércales. We were able to get a great deal. We have been with Honda since 2012 . That means 4 pilots and now our second Odyssey. Tyler has been their for the last3
Dec 13, 2019
Buy new CR-V
Hugh Garrett totally went the extra mile to help us. Mario Saucedo was also extremely pleasant and quick. They are both huge assets to your team.
Kylee Oldroyd
Receptionist
Jun 25, 2021
Great experience buying a vehicle from these guys....
Great experience buying a vehicle from these guys. Absolutely no pressure! No hidden fees unlike Tim Dahle Southtown. I test drove the vehicle I was interested in, come back filled out paperwork and was done. I absolutely recommend Ken Garff Riverdale.
May 12, 2021
Love Ken Garff Honda on Riverdale! I purchased my last 3...
Love Ken Garff Honda on Riverdale! I purchased my last 3 vehicles from the team at Ken Garff. They are always friendly and helpful. The only thing I didn't get was my hitch installed. Not their fault though since parts are on back order.
Mar 21, 2021
All the staff were very helpful kind and friendly. My...
All the staff were very helpful kind and friendly. My sales person Jared Butler was impeccable and helpful and professional. I will 100% recommend Ken Garff to everyone
Jan 23, 2021
I had an extremely excellent experience. Mario was...
I had an extremely excellent experience. Mario was prepared when I came in and showed showed me vehicle options, explained financing and packages and was able to provide exactly what I wanted. Mario was so efficient and quick which made the entire process a very pleasant experience.
Nicole Martinez
Parts Front Counter
Nov 16, 2021
My problem was solved. I was informed that it was under...
My problem was solved. I was informed that it was under warrantyas I tried to bye the part. Thanks.