We Hear YouMeet Our Staff
Frank Perez
Service Advisor
Tyler Briscoe
Certified Sales Consultant
Jeremy Butler
Certified Sales Consultant "Honda Butler"
Mario Saucedo
Certified Sales Consultant
Josh Caldwell
Service Advisor
Kevin Hurd
Service Assistant Manager
Marlin Widdison
Sales Team Lead
Isaac Maw
Finance Director
Rick Johnson
Service Manager
Alex Ruiz
Rental Fleet Manager/Service Advisor
Abram Hardy
Sales Team Lead
Zach Brodis
Certified Sales Consultant
Brian Walker
General Sales Manager
Devin Ipsen
Service Advisor
Josh Cashin
Finance Assistant
Daniel King
Certified Sales Consultant
Joey Burns
General Manager
Michael Goodrich
Certified Sales Consultant
Jayson Bluhm
Certified Sales Consultant
Dino Soto
Service Advisor
Jordan Halley
Certified Sales Consultant
Sean Eastburn
Parts Advisor
Kayleen Letcher
Parts Advisor
Mike Coleman
Inventory Manager
Chad Lockwood
Sales Consultant
Angie Bechel
Administrative Assistant
Braydon Hyer
Sales Consultant
Abby Burns
Internet Sales Consultant
Mike Hiatt
Service Advisor
Hugh Garrett
Parts Manager
Michael Mejia
Internet Sales Consultant
Daniel Page
Sales Consultant
Frank Perez
Service Advisor
Sep 10, 2020
So not happy! My check engine light is already back on....
So not happy! My check engine light is already back on. And my air conditioner is not working great either! So both things still broke!
Sep 02, 2020
Frank in the service department is wonderful to work...
Frank in the service department is wonderful to work with. He took care of everything. They provide a great explanation of the services they did.
Aug 31, 2020
Had a strange random vibration on my new ridgeline. Ryan...
Had a strange random vibration on my new ridgeline. Ryan a service tech went with me for a drive. He was able to identify a power steering cover issue He had learned about on a Honda tech website. In less than 30 minutes he was able to add some insulation and secure it and fix the problem. Grateful for a mechanic that goes above and beyond and has the skill and knowledge to identify and fix my problem.
Aug 31, 2020
After starting the 100,000 mile timing belt service and...
After starting the 100,000 mile timing belt service and tune up I was informed about a possible need to have a seal changed that would cost another $300 to $400. I was already spending $2,300. If the changing of the seal is common the seal change should be part of the expensive 100,000 mile services. I hated that the service scheduler tried to cross sell me in an intimidating way the additional service. If I were not educated about about car care because my dad was a mechanic for years I would have succumbed to his tactics. I do not appreciate this kind of behavior.
Aug 25, 2020
Good for an oil change but not repair service. Price...
Good for an oil change but not repair service. Price quoted was way over standard cost. One item needed was quoted at a higher price than blue book on the vehicle. How ridiculous does it get when you can total out your car for a stereo?
Tyler Briscoe
Certified Sales Consultant
Sep 24, 2020
Found me just what I wanted love my new car💕 would...
Found me just what I wanted love my new car💕 would definatly refer friends and family to your sales department Thank you so much 👍 for all you do
Sep 11, 2020
This was the best and easiest car buying experience I’ve...
This was the best and easiest car buying experience I’ve ever had. When they say no pressure they really mean it. Tyler was fantastic and answered all our questions and made everything as simple as it should be. No pressure, no ridiculous back and forth. Just a straight up great deal. Thanks Ken Garff!
Sep 05, 2020
Tyler was really nice and extremely professional. He...
Tyler was really nice and extremely professional. He showed us around and gave us his honest opinion on each of our options. Tyler let us look around and made sure we got into a vehicle we liked. 10/10
Sep 05, 2020
My most hassle free vehicle purchase ever and I got a...
My most hassle free vehicle purchase ever and I got a great deal. I love this dealership and highly recommend you purchase your next vehicle here.
Aug 31, 2020
We traded in our Jeep for a Honda CRV and worked with...
We traded in our Jeep for a Honda CRV and worked with Tyler he was amazing and really cared about our happiness he was very efficient and the process was smooth. I would give him 10 stars if I could. I highly recommend working with Tyler!
Jeremy Butler
Certified Sales Consultant "Honda Butler"
Sep 26, 2020
Like to thanks Jeremy Butler at Ken Garff Honda of...
Like to thanks Jeremy Butler at Ken Garff Honda of Riverdale for making buying our new 2020 odyssey so easy, Does all the paperwork and delivered the Van to our place, without having to visit the dealership. We highly recommend Jeremy if you looking into burying a new Honda.
Sep 22, 2020
great loved not being PREASURED to get the add on....
great loved not being PREASURED to get the add on. love the CRV. Jeremy was great to work with. The finance people were very easy to work with also
Sep 20, 2020
Jeremy Butler “The Honda Butler” is the best. This is our...
Jeremy Butler “The Honda Butler” is the best. This is our second Pilot for our business car, it’s absolutely perfect. 2021 Black Edition is beautiful, we are loving it.
Sep 19, 2020
Jeremy was very knowledgeable. Great customer service....
Jeremy was very knowledgeable. Great customer service. Honest in answering all our questions. We would recommend anyone buying a car to request that Jeremy “the Honda Butler” to be their sales person.
Sep 18, 2020
Best purchase experience I have ever had. Jeremy was...
Best purchase experience I have ever had. Jeremy was awesome. Will recommend him and Ken Garff to anyone looking for a vehicle. Seamless financing, the whole deal was done in my driveway, no back and forth just a great car at a fair price.
Mario Saucedo
Certified Sales Consultant
Sep 22, 2020
Always a pleasure to do business with for both service...
Always a pleasure to do business with for both service and purchasing a new vehicle!! Mario calls me every year to check on how I like my Pilot.
Sep 21, 2020
Good people to work with to buy a new car. Was a little...
Good people to work with to buy a new car. Was a little disappointed with what they were willing to offer me for my car because another honda dealership offered me $1100 more for it but other than that it was a good experience.
Sep 17, 2020
I wasn't planning on buying a car but when I was able to...
I wasn't planning on buying a car but when I was able to get an upgrade for a similar price I figured why not. Great service and I was in and out fairly quickly
Sep 02, 2020
Frank in the service department is wonderful to work...
Frank in the service department is wonderful to work with. He took care of everything. They provide a great explanation of the services they did.
Aug 27, 2020
Like most people I don’t get excited about buying cars. I...
Like most people I don’t get excited about buying cars. I don’t like the hassle, the feeling like you have to haggle, not knowing if you are getting a good deal..etc. I just bought a 2020 CRV with Mario and it was such a great experience. I found out he works 5 days a week 9-9 every day and does it witha smile. Best car buying experience I’ve had. It was very cool to see all the thank you cards he has on the wall at his desk from his customers. You can tell he knows his stuff. Great guy!
Josh Caldwell
Service Advisor
Sep 16, 2020
The heater motor went out on my wifes car. Its the time...
The heater motor went out on my wifes car. Its the time of year when you need the defroster in the morning and the air conditioner in the afternoon. The dealership got us right in and took care of the problem. We have owned the car since it was new and have always had it serviced at Ken Garffs. The car has 230,000 miles, and is still running well.
Sep 10, 2020
So not happy! My check engine light is already back on....
So not happy! My check engine light is already back on. And my air conditioner is not working great either! So both things still broke!
Sep 09, 2020
It is always a pleasure to deal with the service...
It is always a pleasure to deal with the service department at Ken Garff Honda in Riverdale. They listen and do all they can to provide the best service possible.
Sep 06, 2020
I really like going to Ken Garff Riverdale. I have been...
I really like going to Ken Garff Riverdale. I have been to others but This one feels better. The professionalism and work is great. I have never had any problems with my vehicle after I left. Great work from the mechanics.
Aug 27, 2020
You are AWESOME!! Thank you for excellent service!! I...
You are AWESOME!! Thank you for excellent service!! I really appreciate your approach to customer service and the videos are always appreciated to show me exactly what needs to be done. Marinda Miller
Kevin Hurd
Service Assistant Manager
Sep 25, 2020
Devin and Kevin were awesome to work with. While a huge...
Devin and Kevin were awesome to work with. While a huge misunderstanding had occurred, they made it right. I don't have anything else to say
Sep 24, 2020
Excellent customer service. Periodt I am...
Excellent customer service. Periodt I am writing to fill in this space because I cannot submit survey unless there is 25 words in this box.
Sep 14, 2020
Wait time and service was great. Kevin Hurd got us all...
Wait time and service was great. Kevin Hurd got us all set up and kept us posted throughout the service. Technicians did a great job!
Sep 10, 2020
So not happy! My check engine light is already back on....
So not happy! My check engine light is already back on. And my air conditioner is not working great either! So both things still broke!
Aug 28, 2020
Excellent service. Thank You Actually I have said...
Excellent service. Thank You Actually I have said everything needed to be said. Please take the minimum number of words off. It is the reason many won't answer these service center ratings. Satisfied?
Marlin Widdison
Sales Team Lead
Aug 17, 2020
Our family has purchased our last several cars here and...
Our family has purchased our last several cars here and we've had an excellent experience each time. Really appreciate Tyler Briscoe and his attention to detail and transparency.
Aug 06, 2020
We were treated like old friends and loved the car we...
We were treated like old friends and loved the car we purchased. Very low pressure and good information. Also very helpful getting options we wanted.
Jul 22, 2020
Great customer service. Dan did a fantastic job. He...
Great customer service. Dan did a fantastic job. He transferred the vehicle we were interested in from another dealership since it was not available at your location. We had a great car buying experience.
Jul 11, 2020
They made the whole process easy with enjoyable...
They made the whole process easy with enjoyable employees. Communication was clear and negotiation on price was fair. Dan was friendly and pleasant to work with to find a vehicle that fit my needs at a price I could afford.
Jul 01, 2020
John was an excellent salesman. Not too pushy, very...
John was an excellent salesman. Not too pushy, very knowledgeable, and easy to work with. I will definitely be purchasing my cars from John in the future.
Isaac Maw
Finance Director
Sep 23, 2020
When I went in for my appointmen I get the help what I...
When I went in for my appointmen I get the help what I need They treated me we respect The firt person I meet was JASON but JORDAN is a super nice person thank you for you HELP . I really recomend : Ken Garff Honda Riverdale .
Sep 22, 2020
Always a pleasure to do business with for both service...
Always a pleasure to do business with for both service and purchasing a new vehicle!! Mario calls me every year to check on how I like my Pilot.
Sep 17, 2020
We had a phenomenal experience here at Ken Garff Honda in...
We had a phenomenal experience here at Ken Garff Honda in Riverdale. I bought my very first car here as well. Jayson was so helpful and understanding to our situation he kept in touch the entire time while our paperwork went through court with our bankruptcy. Issac helped with the signing of our papers and knew we had a time crunch, he still explained everything we signed and answered all of our questions. I love working with Ken Garff Honda and will come here for future needs. Thank you so much for all your hard work.
Sep 15, 2020
This dealership is awesome especially jeremy who is a big...
This dealership is awesome especially jeremy who is a big help in my decision making getting a car.. very friendly no hassle. thank you for helping me get what i really want. keep up the good work.
Sep 04, 2020
Where to start. Jordan Halley was exactly the kind of...
Where to start. Jordan Halley was exactly the kind of person you hope will help you when going to a car dealership, and the opposite of “that salesman” who only wants to land a sale. He was open, helpful, not pushy, informative, personable, and committed to help me every step. He helped me in the morning, returned my calls in the day, and helped me again in the evening upon a second test drive and then my final visit for purchasing my van. I felt so grateful I was able to work with someone so calm and committed to my needs, and not just to sell something at me. He even helped me pair my phone up to the Bluetooth, since that was new for me. I’m grateful that he listened more than he talked. In my experience, the billboards claims were real! 😂 Thanks again, Jordan!
Rick Johnson
Service Manager
Sep 10, 2020
So not happy! My check engine light is already back on....
So not happy! My check engine light is already back on. And my air conditioner is not working great either! So both things still broke!
Aug 23, 2020
It's always a good friendly place to get your vehicle...
It's always a good friendly place to get your vehicle taken care of. It's aso a good place to buy your next car
Jul 27, 2020
what you would expect from a dealership
Sent my recall for airbag in. They did the recall but now I have a airbag light on in my car for some reason? I have not had time to take in to see why this is the case. They did not return my calls or texts about this issue.
Jul 23, 2020
Great service in a timely manner!
I have enjoyed working with the service department at Ken Garff. They have kept my old Honda Element in excellent condition. I didn't buy the Element through your dealership but I won't go back to Willey Honda aka Performance Honda. Your staff are very professional and easy to work with. I will keep bringing my vehicles to you guys. Thanks.
Jul 21, 2020
Earned my recommendation!
We've purchased three Honda vehicles from this dealership. All of them have been serviced (and repaired) here and we will continue to do so. One of them has in excess of 350,000 miles and still runs like a champ.
Alex Ruiz
Rental Fleet Manager/Service Advisor
Sep 10, 2020
So not happy! My check engine light is already back on....
So not happy! My check engine light is already back on. And my air conditioner is not working great either! So both things still broke!
Sep 07, 2020
They treated me professionally throughout the entire...
They treated me professionally throughout the entire phase of my purchase. They gave me a very fair price on my trade in vehicle. The financing was also very fair.
Aug 23, 2020
It's always a good friendly place to get your vehicle...
It's always a good friendly place to get your vehicle taken care of. It's aso a good place to buy your next car
Aug 12, 2020
Not Happy!
You sold me a warranty, then you tell me to take my vehicle elsewhere to be repaired! My dash keeps saying gas cap, I already replaced it. Check engine light is still on, I already paid the $125.00 for the computer read out!
Aug 07, 2020
Friendly and Helpful service reps. Took extra time to...
Friendly and Helpful service reps. Took extra time to help us familiarize ourselves with all the features of our new car. All employees also wore there face covering during the whole process...That shows you care.
Abram Hardy
Sales Team Lead
Sep 15, 2020
This dealership is awesome especially jeremy who is a big...
This dealership is awesome especially jeremy who is a big help in my decision making getting a car.. very friendly no hassle. thank you for helping me get what i really want. keep up the good work.
Aug 18, 2020
I had a great experience at Ken Garff Honda. They helped...
I had a great experience at Ken Garff Honda. They helped me figure out what I wanted and found me the right car at a good price.
Aug 09, 2020
Ken Garff lives up to its high reviews
My wife and I haven't purchased a car from a dealership in over 15 years. We still had the notion that the phrase "what can I do to get you in a car today," still was something used at dealerships. That was not the case when we purchased our vehicle. Jordan was willing to listen and help us find the right car at the right price. Jordan even stayed late to ensure the deal was complete when we found the right vehicle. Kudos to everyone in helping us find a vehicle.
Jul 18, 2020
Very easy to do business with. Everyone was really...
Very easy to do business with. Everyone was really friendly and easy to talk to about any and all concerns. They let me take my car out for more that one test drive and was allowed to drive all day. I wasn't hassled or pressured into buying. Thank Ken Garff on Riverdale
Jul 01, 2020
Our car buying experience with Tyler and Ken Garff Honda...
Our car buying experience with Tyler and Ken Garff Honda Riverdale was one of the best experiences we’ve had! They restored our trust in car dealerships. 👌🏻
Zach Brodis
Certified Sales Consultant
Sep 20, 2020
Excellent customer service. Zach was amazing. He ensured...
Excellent customer service. Zach was amazing. He ensured we were happy and prepared as well as ensuring that we knew exactly what we were doing.
Sep 12, 2020
I have worked with this dealership for many years and the...
I have worked with this dealership for many years and the service has always been excellent. Honda is a great product and that is why I keep coming back.
Sep 07, 2020
They treated me professionally throughout the entire...
They treated me professionally throughout the entire phase of my purchase. They gave me a very fair price on my trade in vehicle. The financing was also very fair.
Aug 31, 2020
Easy and great purchase of our 2011 Acura MDX. Zach was...
Easy and great purchase of our 2011 Acura MDX. Zach was great to work with and we appreciated his knowledge. We will recommend this dealership to any of our friends or family.
Aug 23, 2020
Your service was excellent. Jordan was very helpful and...
Your service was excellent. Jordan was very helpful and patient in helping me choose my vehicle. I love the Honda CR-V. Great for driving my grandkids around. Thanks again!
Brian Walker
General Sales Manager
Aug 01, 2020
I want to thank Tyler. He was very helpful and...
I want to thank Tyler. He was very helpful and professional without being pushy. I would not hesitate to refer a friend to him. Thank you.
Jul 30, 2020
Jordan Halley was a pleasure to work with! Made this...
Jordan Halley was a pleasure to work with! Made this experience one to beat! The Service department is great as well. Everyone is always helpful, polite, and accommodating.
Jul 01, 2020
John was an excellent salesman. Not too pushy, very...
John was an excellent salesman. Not too pushy, very knowledgeable, and easy to work with. I will definitely be purchasing my cars from John in the future.
Jul 01, 2020
The staff here, especially Zach Brodis, are all very...
The staff here, especially Zach Brodis, are all very professional and helpful. I felt I was guided to my car, not sold one. Great service.
Jun 28, 2020
I bought from this dealer 3 times because of their...
I bought from this dealer 3 times because of their friendly, no pressure service. Jeremy Butler was Awesome and made our experience very enjoyable, THANKS
Devin Ipsen
Service Advisor
Sep 26, 2020
Devin was great!! We had the car towed to the service...
Devin was great!! We had the car towed to the service dept. Devin contacted me and we discussed the problem. He called me and let me know what the issue was. Car was repaired!!
Sep 25, 2020
Devin and Kevin were awesome to work with. While a huge...
Devin and Kevin were awesome to work with. While a huge misunderstanding had occurred, they made it right. I don't have anything else to say
Sep 24, 2020
Devin greeted me as I entered, listened to my concerns,...
Devin greeted me as I entered, listened to my concerns, and made certain that all of the concerns with my car were addressed. Devin is an awesome service advisor!
Sep 24, 2020
Devin is an amazing service advisor. Always willing to...
Devin is an amazing service advisor. Always willing to help with any request. He was very specific in describing what was going on with my car and made it easy to understand. Everything was done on time and exceeded my expectations.
Sep 16, 2020
The heater motor went out on my wifes car. Its the time...
The heater motor went out on my wifes car. Its the time of year when you need the defroster in the morning and the air conditioner in the afternoon. The dealership got us right in and took care of the problem. We have owned the car since it was new and have always had it serviced at Ken Garffs. The car has 230,000 miles, and is still running well.
Josh Cashin
Finance Assistant
Sep 06, 2020
Clean, friendly, listened very well. Working with my...
Clean, friendly, listened very well. Working with my credit to hit a monthly payment we wanted. It was also nice not working with a “closer” and to deal with a single sales rep the entire time.
Aug 22, 2020
Awesome great service could not ask for better. Jayson...
Awesome great service could not ask for better. Jayson help us get our dream car . I will recommend this dealer ship any time . Keep up the great job thank you!!!
Aug 22, 2020
Fantastic experience, thank you Tyler, Chad, and Josh for...
Fantastic experience, thank you Tyler, Chad, and Josh for helping to do this entirely online purchase given all this COVID-19 stuff. We appreciate the professionalism, friendliness, and quick support throughout the whole process.
Aug 20, 2020
Fantastic experience with this dealership. This was my...
Fantastic experience with this dealership. This was my first time buying a car in over 10 years and Jayson made it hassle free. I was provided with all the warranty options available to me but there was no pressure to choose them if I did not want them. I was financing this myself and the finance team was patient with my bank and provided me with other options to make sure I had what was right for me. I am extremely happy with my car purchase and will definitely recommend this dealership if I have any friends looking for a new car!
Aug 17, 2020
Our family has purchased our last several cars here and...
Our family has purchased our last several cars here and we've had an excellent experience each time. Really appreciate Tyler Briscoe and his attention to detail and transparency.
Daniel King
Certified Sales Consultant
Sep 05, 2020
We had a wonderful experience at Ken Garff Honda...
We had a wonderful experience at Ken Garff Honda Riverdale. Daniel King was very professional and personable. He really showed effort into helping us find the best car. I am very happy with the purchase we made today!
Aug 14, 2020
Daniel was great
We really enjoyed working with Daniel. He made the process very easy and I'd recommend him to others. His style is very accommodating. We test drove cars at other dealerships. Even though after driving the Oddesey we were hooked, the differences in sales reps styles in other places was evident. Daniel is a true professional.
Jul 22, 2020
Great customer service. Dan did a fantastic job. He...
Great customer service. Dan did a fantastic job. He transferred the vehicle we were interested in from another dealership since it was not available at your location. We had a great car buying experience.
Jul 16, 2020
Great Experience at Ken Garff Honda in Riverdale
Best experience ever, purchasing my new car! Dan King was outstanding in answering all my questions and explaining how to use all the great features.
Jul 11, 2020
They made the whole process easy with enjoyable...
They made the whole process easy with enjoyable employees. Communication was clear and negotiation on price was fair. Dan was friendly and pleasant to work with to find a vehicle that fit my needs at a price I could afford.
Joey Burns
General Manager
Sep 15, 2020
This dealership is awesome especially jeremy who is a big...
This dealership is awesome especially jeremy who is a big help in my decision making getting a car.. very friendly no hassle. thank you for helping me get what i really want. keep up the good work.
Jun 02, 2020
The dealer is always super helpful and prompt always...
The dealer is always super helpful and prompt always ready and willing to help in courteous kind friendly way. Best place to get service north of Salt Lake City actually and all of Utah
May 17, 2020
Mario takes care of me every time I come in or if I have...
Mario takes care of me every time I come in or if I have a question or a small problem he has the answer ! Love him 👍🦊
May 15, 2020
First time I've ever brought my car in since I bought it...
First time I've ever brought my car in since I bought it from a private seller on KSL. Everyone was incredibly kind from the moment I arrived to the moment I left. I will definitely be coming back and would highly recommend to anyone who values stellar customer service. As a woman, that was extremely important to me as well--because I don't want to get taken advantage of. Never got that vibe there. Would definitely recommend!!
Apr 10, 2020
This is a great dealership. They helped me fast and let...
This is a great dealership. They helped me fast and let me know all of the information that I needed to know. They have a helpful environment
Michael Goodrich
Certified Sales Consultant
Aug 07, 2020
Friendly and Helpful service reps. Took extra time to...
Friendly and Helpful service reps. Took extra time to help us familiarize ourselves with all the features of our new car. All employees also wore there face covering during the whole process...That shows you care.
May 26, 2020
Great people to work with and do the work in a timely...
Great people to work with and do the work in a timely manner. You have sold me on the program by appointment only. Your staff appear to be upbeat & friendly.
May 18, 2020
I felt very comfortable buying from Ken Garff Honda....
I felt very comfortable buying from Ken Garff Honda. There was no sales pressure to buy and the salesman took the time to answer my questions and give unbiased opinions. They had plenty of inventory to choose from. The paperwork in the buying process was done quickly.
Apr 25, 2020
Had a great experience. Employees were honest, upfront,...
Had a great experience. Employees were honest, upfront, and fair. Would come back again or refer friends or family. Quality cars, quality service. Can’t say much more then that 🙂
Apr 22, 2020
I love Ken Garff Honda. I won’t get my vehicles anywhere...
I love Ken Garff Honda. I won’t get my vehicles anywhere else. Every time I get service done they make sure to give a complete rundown of what they did. They keep good communication on their progress and let me know as soon as it’s done.
Jayson Bluhm
Certified Sales Consultant
Sep 23, 2020
When I went in for my appointmen I get the help what I...
When I went in for my appointmen I get the help what I need They treated me we respect The firt person I meet was JASON but JORDAN is a super nice person thank you for you HELP . I really recomend : Ken Garff Honda Riverdale .
Sep 17, 2020
We had a phenomenal experience here at Ken Garff Honda in...
We had a phenomenal experience here at Ken Garff Honda in Riverdale. I bought my very first car here as well. Jayson was so helpful and understanding to our situation he kept in touch the entire time while our paperwork went through court with our bankruptcy. Issac helped with the signing of our papers and knew we had a time crunch, he still explained everything we signed and answered all of our questions. I love working with Ken Garff Honda and will come here for future needs. Thank you so much for all your hard work.
Aug 28, 2020
Everyone was nice to work with. Jayson was awesome! My...
Everyone was nice to work with. Jayson was awesome! My only complaint would be the time it takes, but that might be out of thier hands.
Aug 22, 2020
Awesome great service could not ask for better. Jayson...
Awesome great service could not ask for better. Jayson help us get our dream car . I will recommend this dealer ship any time . Keep up the great job thank you!!!
Aug 20, 2020
Fantastic experience with this dealership. This was my...
Fantastic experience with this dealership. This was my first time buying a car in over 10 years and Jayson made it hassle free. I was provided with all the warranty options available to me but there was no pressure to choose them if I did not want them. I was financing this myself and the finance team was patient with my bank and provided me with other options to make sure I had what was right for me. I am extremely happy with my car purchase and will definitely recommend this dealership if I have any friends looking for a new car!
Dino Soto
Service Advisor
Sep 15, 2020
Arrived to do a oil change. Facility was clean. Area for...
Arrived to do a oil change. Facility was clean. Area for kids was clean and had hand sanitizer available. We enjoyed the free beverages. Service was completed in expected time.
Sep 14, 2020
Service was scheduled quickly. Troubleshooting was...
Service was scheduled quickly. Troubleshooting was completed within 1 1/2 hours. Parts were not stock. It took 6 days for parts to arrive. Repair was made the day the parts were received.
Sep 11, 2020
I love how I am in constant contact with the service rep...
I love how I am in constant contact with the service rep when I get my car serviced. It's easy to make appointments too.
Sep 10, 2020
So not happy! My check engine light is already back on....
So not happy! My check engine light is already back on. And my air conditioner is not working great either! So both things still broke!
Sep 06, 2020
I really like going to Ken Garff Riverdale. I have been...
I really like going to Ken Garff Riverdale. I have been to others but This one feels better. The professionalism and work is great. I have never had any problems with my vehicle after I left. Great work from the mechanics.
Jordan Halley
Certified Sales Consultant
Sep 23, 2020
When I went in for my appointmen I get the help what I...
When I went in for my appointmen I get the help what I need They treated me we respect The firt person I meet was JASON but JORDAN is a super nice person thank you for you HELP . I really recomend : Ken Garff Honda Riverdale .
Sep 12, 2020
Had the vehicle I wanted and got it to me quick. They...
Had the vehicle I wanted and got it to me quick. They worked with me to get the price that I could afford at the time.
Sep 11, 2020
Great experience. No pressure. Much different than...
Great experience. No pressure. Much different than other places. Jordan was a pleasure to work with. They made sure we got every incentive possible for the vehicle we were looking at.
Sep 04, 2020
Where to start. Jordan Halley was exactly the kind of...
Where to start. Jordan Halley was exactly the kind of person you hope will help you when going to a car dealership, and the opposite of “that salesman” who only wants to land a sale. He was open, helpful, not pushy, informative, personable, and committed to help me every step. He helped me in the morning, returned my calls in the day, and helped me again in the evening upon a second test drive and then my final visit for purchasing my van. I felt so grateful I was able to work with someone so calm and committed to my needs, and not just to sell something at me. He even helped me pair my phone up to the Bluetooth, since that was new for me. I’m grateful that he listened more than he talked. In my experience, the billboards claims were real! 😂 Thanks again, Jordan!
Sep 01, 2020
Price was above average. Everything else was good being...
Price was above average. Everything else was good being this was a simple no loan, no trade in transaction. Jordan worked good with me. had to wait a long time for a Ridgeline to be available and had to buy a trim package higher than I wanted with no price break.
Sean Eastburn
Parts Advisor
Apr 10, 2020
This is a great dealership. They helped me fast and let...
This is a great dealership. They helped me fast and let me know all of the information that I needed to know. They have a helpful environment
Feb 28, 2020
Great Serivce as always! Best part is always getting it...
Great Serivce as always! Best part is always getting it done by the time they quote if not sooner! Thank You so much Ken Garff
Nov 15, 2019
Oil and service.
It was a Saturday afternoon, and I was a few hundred miles over on my oil change cause I had been putting it off due to being busy. Well I called into Ken Garff Honda and asked what kind of time I would be looking at, To get my car serviced, and he explained it would be very quick. so I was close, and decided to stop by. Now this is where it gets good, they seemed very busy, so I was a little skeptical about it being done quickly. But I thought what the heck, I’m already here, I can either get some accessories I need/want or go browse around at a few stores close by. Well, by the time I dropped my car off and gave the gentleman my info, I barely had enough time to walk to a store and browse around and they were already done. They had also sent a video of the service and explained to me other things that I should do in the future. I finished what I was doing, and went back to pick my car up. they changed my oil, rotated my tires, and cleaned and vacuumed my car. I was pretty impressed with the service I received.
Nov 08, 2019
Even though I work here they still treated me as any other c
Always have had great service. Weather its downtown or in riverdale great people great staff. That's even if I didnt work here love the higher ups and everyone in general.
Aug 07, 2019
Good customer service
Service advisiors took the time to explain and respond to many questions regarding the need to replace our tires on a 1-yr old car.
Kayleen Letcher
Parts Advisor
Sep 09, 2020
I was a Toyota Owner. I had an Avalon and a RAV-4,...
I was a Toyota Owner. I had an Avalon and a RAV-4, however when I retired I wanted a pickup truck. After driving the Tundra and Tacoma, I found the ride terrible and hard to get in and out. I found a used 2018 Ridgeline and loved it. It had a few issues, so I had Ken Garff take care of them. It was OUTSTANDING customer service compared to Tony Divino. I am now pricing an aftermarket tailgate lock, however I plan on visiting Ken Garff for a bid as well. A clean and professional environment. Thank You.
Jul 23, 2020
Great service in a timely manner!
I have enjoyed working with the service department at Ken Garff. They have kept my old Honda Element in excellent condition. I didn't buy the Element through your dealership but I won't go back to Willey Honda aka Performance Honda. Your staff are very professional and easy to work with. I will keep bringing my vehicles to you guys. Thanks.
Jul 04, 2020
First of all I have been having vehicles serviced there...
First of all I have been having vehicles serviced there for 3 years and have been very pleased with the service. Secondly, this is my second Honda I have purchased through them and have had a good experience.
Jun 28, 2020
Love the car, one thing made me upset, salesman Tyler...
Love the car, one thing made me upset, salesman Tyler said they would take care of any small dents on the car if they were smaller than a dollar bill, what a sucker i was to believe that, got some pea size dents on the hood and was told they don't fix that. ( big sucker).
May 09, 2020
Dan King is literally the best salesmen in the business....
Dan King is literally the best salesmen in the business. He truly cares about his job and did everything he could to help us find what we wanted. Everyone should go and see him. Very knowledgable and just a good person. Won’t try to push anything on you.
Mike Coleman
Inventory Manager
Jun 02, 2020
The dealer is always super helpful and prompt always...
The dealer is always super helpful and prompt always ready and willing to help in courteous kind friendly way. Best place to get service north of Salt Lake City actually and all of Utah
Feb 27, 2020
Another GREAT experience! Jeremy was such a pleasure to...
Another GREAT experience! Jeremy was such a pleasure to work with. Very knowledgeable and professional. You have a fantastic employee. Mike Coleman, who sold us a 2018 Ridgeline a couple years ago and the reason we came back, was enjoyable to work with. We met Brian Walker who was a pleasure to work with. You front desk person, Maddy, was pleasant a welcoming. You have a long term relationship with us. Thank you very much for such an enjoyable and smooth experience.
Feb 13, 2020
Great purchasing experience with Ken Graff Honda...
Great purchasing experience with Ken Graff Honda Riverdale! Bernie I even entered the dealership, I already knew what their best price would be on v the vehicle we purchased. I really appreciated their openness and no-pressure approach to sales.
Nov 28, 2019
Exceptional buying experience
My experience with buying a new car at Ken Garff Honda was exceptional! My sales person was Jayson, and even though Jayson is hearing impaired, that did not prevent him from providing excellent customer service to me and my husband on the purchase of our new CR-V. I would recommend Ken Garff Honda of Riverdale to anyone interested in purchasing a new Honda vehicle.
Sep 03, 2019
Top notch. Professional. Quick
Bought or 2014 accord v-6 touring.. In and out of the dealership an hour. Love the car and enjoyed the sales experiance . Had a few areas that needed to be cleaned cris did a great job . Thanks
Chad Lockwood
Sales Consultant
Sep 24, 2020
Found me just what I wanted love my new car💕 would...
Found me just what I wanted love my new car💕 would definatly refer friends and family to your sales department Thank you so much 👍 for all you do
Sep 21, 2020
Good people to work with to buy a new car. Was a little...
Good people to work with to buy a new car. Was a little disappointed with what they were willing to offer me for my car because another honda dealership offered me $1100 more for it but other than that it was a good experience.
Aug 22, 2020
Fantastic experience, thank you Tyler, Chad, and Josh for...
Fantastic experience, thank you Tyler, Chad, and Josh for helping to do this entirely online purchase given all this COVID-19 stuff. We appreciate the professionalism, friendliness, and quick support throughout the whole process.
Jul 12, 2020
Chad listened to what I needed, picked the right car...
Chad listened to what I needed, picked the right car almost immediately. I am very happy with how easy and no nonsense the process was.
Jun 06, 2020
Excellent work. My kind of car shopping experience. Chad...
Excellent work. My kind of car shopping experience. Chad is very knowledgeable of the vehicles in stock and did great work achieving the desired monthly payment.
Angie Bechel
Administrative Assistant
Aug 12, 2020
I have purchased all three of my Honda CR-V vehicles at...
I have purchased all three of my Honda CR-V vehicles at Ken Garff Honda Riverdale! I have had all three of them serviced there exclusively as well. The service process is seamless and the quality of the work is unmatched.
Feb 04, 2020
They were all very friendly, my daughter was Hungary and...
They were all very friendly, my daughter was Hungary and they got her food from the breakroom. Our salesman was awesome tried to get us as many deals as he could. Great Team!!
Jan 02, 2020
Fantastic experience!
Vinnie was knowledgeable, friendly and not overly pushy. I walked away with a car I love and found the experience smooth overall. I would highly recommend this dealership!
Nov 24, 2019
Satisfied Customer
Frank Perez is an asset to Ken Garff Honda.. very professional and efficient - as are all of your representatives A pleasure doing business with you!
Nov 08, 2019
Even though I work here they still treated me as any other c
Always have had great service. Weather its downtown or in riverdale great people great staff. That's even if I didnt work here love the higher ups and everyone in general.
Braydon Hyer
Sales Consultant
Sep 23, 2020
When I went in for my appointment and test drive I knew...
When I went in for my appointment and test drive I knew what I was getting into as I had a CRV and was intending to replace it with a new one, Braydon made the experience quick, and problem free.
Sep 22, 2020
They were respectful and treated me as an equal. I was...
They were respectful and treated me as an equal. I was very pleased with the entire experience from getting car and color I wanted to the financing. Very happy with my entire experience.
Sep 01, 2020
Braydon was very knowledgable and helpful in helping us...
Braydon was very knowledgable and helpful in helping us buy our new Pilot. We had a great experience. We will be buying here in the future!
Aug 26, 2020
I had a great experience buying a vehicle. Braydon is an...
I had a great experience buying a vehicle. Braydon is an awesome human being. Very patient and not at all pushy. He helped me find exactly what I needed -- even though it took several months. I would definitely buy from this dealership again and would hope to be able to work with Braydon again.
Aug 02, 2020
The whole experience was enjoyable and went smoothly. We...
The whole experience was enjoyable and went smoothly. We spoke via text at first and they had the cars we were interested in when we arrived and although we went passed closing everyone was very nice even though I’m sure they were tired and ready to go home.
Abby Burns
Internet Sales Consultant
Jun 09, 2020
It was great to work with Ken Garff. The staff was very...
It was great to work with Ken Garff. The staff was very helpful. No games. Great People. Way better than the experience we had Stockton 12 Honda in 2017. I like the option of doing so much online through the chat or email. Sitting at a dealership all day is a pain. Online is the way to go.
Apr 22, 2020
This is the third vehicle we have purchased from Ken...
This is the third vehicle we have purchased from Ken Garff Honda Riverdale and they have always been very easy to work with and very fair with pricing. They are not overly pushy and are very knowledgeable about the vehicles. Mario is great to work with.
Mar 15, 2020
I found the right car in the right color at the right...
I found the right car in the right color at the right price... but in the wrong state. I live in Colorado but the car was in Utah! Working with Abby and Jeremy I was able to get all the information I needed to make me feel comfortable about a car I had never seen. The video walk-around that Jeremy made for me was very helpful. The next day I flew in from Denver and Jeremy had all the paperwork ready to go. I was on the road back to Colorado within minutes. Thanks!
Mar 07, 2020
Abby Burns got me excited to drive up to the dealership...
Abby Burns got me excited to drive up to the dealership and Jeremy Butler was very straight forward. Overall we had an excellent experience. Things took a little longer than we anticipated because we waited to see if someone else would buy the car that night or we would. We ended up with the exact Honda Pilot we wanted with regular fees attached. Sales tax was 7.4% instead of 6% but still less than the maximum allowed for the state of Utah and they rate matched our financing to get us all squared away. I recommend the dealership which was easy to work with as well as Jeremy.
Jun 16, 2019
Jeremy and Abby were Fantastic!
I really hate buying cars and know how crappy the process is from the last couple of cars I bought and even when I sold cars myself at a Nissan Dealership. I worked with Jeremy in the beginning who was friendly and very professional. Really knew his stuff but he could tell I was a type of car buyer who likes the loud noise car with speed and sounds like it has power but can get great gas mileage for my long commute but understood that I work in a very professional environment and recommended the Accord and Civic to meet my needs. Test drove a few cars, he explained everything very well, had a great conversation. You could tell how much he loved the Accords and I am positive that helped my decision along with how quiet they were and how well the drove on the freeway. Especially when that Turbo kicked in. He had a few appointments and handed me off to Abby which I later found out was a newer sales rep. I would have never guessed that because of how personable she was with me and gave me the best personal experiences on side by side comparisons based on her knowledge. She was fun to talk to and sounded like we related on many things with cars and our relationship. Also a very good sales person, very stern when is comes to price and discounting which I respected very well. You can't make money if you discount every little thing or else your business would be in bad shape. Even then I still walked out feeling like I got a good deal on a my new vehicle. She is an amazing asset to the Ken Garff Riverdale team! Do not lose Abby and Jeremy! The Financing Process could be a bit smoother and quicker regardless of people's credit situation, that's a cut and dry response area but it's 2019 and I haven't seen anything change on that end in a long time. However in my few interactions with the finance team I really liked how they still kept it in the hands of the sales people like Jeremy and Abby.
Mike Hiatt
Service Advisor
Sep 22, 2020
Always a pleasure to do business with for both service...
Always a pleasure to do business with for both service and purchasing a new vehicle!! Mario calls me every year to check on how I like my Pilot.
Sep 15, 2020
I appreciate the courtesy and professionalism exhibited...
I appreciate the courtesy and professionalism exhibited by all I come in contact with at the dealership. I trust the service employees to provide accurate information about what is needed and what is not.
Sep 11, 2020
I was met immediately, I received great customer service,...
I was met immediately, I received great customer service, my vehicle was done in under the time I was told, under 60 minutes!! Awesome job!!
Sep 10, 2020
So not happy! My check engine light is already back on....
So not happy! My check engine light is already back on. And my air conditioner is not working great either! So both things still broke!
Sep 09, 2020
I was a Toyota Owner. I had an Avalon and a RAV-4,...
I was a Toyota Owner. I had an Avalon and a RAV-4, however when I retired I wanted a pickup truck. After driving the Tundra and Tacoma, I found the ride terrible and hard to get in and out. I found a used 2018 Ridgeline and loved it. It had a few issues, so I had Ken Garff take care of them. It was OUTSTANDING customer service compared to Tony Divino. I am now pricing an aftermarket tailgate lock, however I plan on visiting Ken Garff for a bid as well. A clean and professional environment. Thank You.
Hugh Garrett
Parts Manager
May 30, 2020
Tylor was great he remembered us from previous car sales....
Tylor was great he remembered us from previous car sales. So with our going in cércales. We were able to get a great deal. We have been with Honda since 2012 . That means 4 pilots and now our second Odyssey. Tyler has been their for the last3
Dec 13, 2019
Buy new CR-V
Hugh Garrett totally went the extra mile to help us. Mario Saucedo was also extremely pleasant and quick. They are both huge assets to your team.
Feb 19, 2019
Fabulous fun
This experience was great. The popcorn was hot and ready and the Diet Coke kept me up all night! If ya know what I mean...
Michael Mejia
Internet Sales Consultant
Jul 27, 2020
Great service
My vehicle was taken on time and quickly handled. I was explained everything they were doing and when it would be done. Very happy with the service I received.
Dec 05, 2019
Tyler was quick, easy, and hassle free!
Tyler Briscoe was able to work with me, and got me to a price that I wanted to be in a jiffy! Thanks again man.
Oct 02, 2019
Amazing experience
So helpful with so many options. By far the best dealership ever!!! This is the second time we have bought a car from here. We're very happy!!
